New Control Center dashboard: we've replaced the old dashboard widgets with a brand new dashboard. The new dashboard provides key performance indicators (KPIs) for your services—based on your Control Center permissions. You'll also see a new Network Map widget with your service locations and any open tickets or orders, a calendar of upcoming network maintenance affecting your services, contact information for portal support, and news about CenturyLink.
Redesigned billing tickets: we've upgraded the billing request forms in Control Center to help you better identify and communicate requests…which helps CenturyLink process your requests more efficiently. In addition to new forms, you will be able to view and track the status of your requests in Control Center. You will also be able to add comments as well as attachments to requests. You can now change your billing address by creating a billing ticket (formerly by creating an order).
Network maintenance calendar: you can now view a calendar of upcoming network maintenance related to your CenturyLink services. You can add the events to your personal calendar as well asn open a ticket if you need to request the maintenance be rescheduled (or if you have questions about the maintenance).
[conclusion or "did you know" tip—or both; I'd separate if you're doing both]
Control Center Reporting: we reorganized the Reports tile into four new subtiles: Billing Reports, Voice Reports, Network Performance Reports, and Other Reports.