Manage Orders allows you to initiate orders using various ordering forms and tools.
OnLine Order Forms (OLOFs) are submitted in Control Center and are received by the CenturyLink National Wholesale Service Delivery for order entry processing.
Self service ordering tools include Dedicated 8XX ordering in DTFO or Dedicated 8XX Batch, Switched Services Ordering in Single Order Entry or Switched Batch.
Control Center offers multiple 8XX ordering options, including self service tools and OLOFs. For help choosing an 8XX ordering method, see "Control Center Toll Free Ordering Reference Matrix" in Control Center > Walk Me Through tab/widget > Control Center Guides
This document is a quick reference guide that provides Supported Order Types, Supported 8XX Quantity per Order, Supported Features and Ordering Intervals.
To quickly access Manage Orders, you can do one of the following:
OLOFs are utilized for submitting orders to CenturyLink Service Delivery for order entry processing. In Manage Orders, begin an OLOF by clicking on the Add, Change or Disconnect, then selecting the desired OLOF from the Service Type list.
DTFO is Dedicated Toll Free Origination. These are self service ordering screens for Dedicated 8XX.
Using a submitted OLOF or DTFO order, a template can be created to use for future orders.
Dedicated 8XX Batch is a bulk ordering functionality for Dedicated 8XX. It supports adding dedicated termination 8XX that are new/reserved or complementary carrier. It does not support porting 8xx, or changes/disconnect actions.
Also referred to as Single Order Entry (SOE), these are self service ordering screens for ANI, Switched 8XX and Calling Card services.
Switched Batch is a bulk ordering functionality for ANI, Switched 8XX and Calling Card. It supports Adds, Changes and Disconnects (as well as Blocking and Unblocking ANIs).