Wholesale support

Order Status Overview

Preliminary Order Status includes Order Status for Switched Batch, Dedicated Batch, DTFO, View/Modify Call Plan and OLOF orders.  See more details about using Preliminary Order Status.

Post-Submission Order Status provides Core orders and milestone jobsteps for Dedicated Batch, DTFO and OLOF orders, and status of Change Billing Address orders.  See more details about using Post-Submission Order Status.

View the Control Center Order Status Matrix

Service Status supports viewing status and information for toll free/8XX, ANI and calling card services.  See more details about using Service Status.

  1. Click Orders, then click Order Status.  You can select from Preliminary Order Status, Post-Submission Order Status or Service Status.

Preliminary Order Status

Post-Submission Order Status

Service Status

See all topics for:
Control Center support  |  Admin  |  Inventory  |  Orders  |  Service Management  |  Reports  |  Billing  |  General topics