In Control Center, you can check the status of your repair tickets. You can also make changes to open tickets or cancel tickets you no longer need. (If you want to check the status of your billing tickets, click the Billing tile, then (on the Invoices subtile) click the Billing Tickets link.)
To check the status of your repair tickets, do the following:
Did you know?
Repair subtab renamed as Ticketing subtab in November 2018: To prepare for migrating MyLevel 3 users into Control Center, we've renamed the subtile as Ticketing.
The Ticketing subtab now shows a consolidated view of all active repair tickets and configuration change requests, and all tickets/requests closed or canceled within the last 90 days.
To create a new repair ticket or configuration request, use Service Mgmt > Ticketing > Create New Ticket.