Trouble reports for designed circuits

Before preparing trouble reports for designed circuits, you can get information about the circuits by

• viewing circuit history

• viewing DMARC information

You can then prepare and submit trouble reports for

• design circuits other than Broadband

• Broadband circuits

You can follow up on design trouble reports you've submitted by first finding them and then

• editing them

• canceling them

• authorizing closure

• denying closure

• changing UBL appointments

And you can get information on reports you've submitted by

• viewing ticket events

• viewing trouble report history

• checking the status of transactions

Related Topics

Error Messages