Wholesale: Products & Services

Anonymous Call Rejection - V6.0

History Log

Product Description

Anonymous Call Rejection allows a Caller ID end-user to reject incoming calls marked private or anonymous. Calls marked private or anonymous calls are those calls on which per call or permanent per line blocking has been activated in order to prevent name and telephone number information from passing to the called party.

Anonymous Call Rejection cannot be added to a line as a stand-alone product. It can only be added to a line in conjunction with the following products:

  • Caller ID
  • Last Call Return (exception: If Last Call Return is on the same line as Caller ID with Privacy+™, Anonymous Call Rejection is not allowed)

Anonymous Call Rejection is put on an end-user's line in the "off" condition. End-users must turn the feature "on" so that incoming calls marked private or anonymous may be rejected.

The following activation and deactivation code information is applicable for POTS and Centrex 21 products. Centrex Plus, Centrex Prime®, and Centron® product code information can be obtained from your CenturyLink Sales Executive for new accounts and CenturyLink Service Manager for existing accounts. For Centrex 21 follow the instructions below using # instead of * on a touchtone telephone.

  • To activate Anonymous Call Rejection, Press *77 (1177 for rotary telephones).
  • To deactivate Anonymous Call Rejection, Press *87 (1187 for rotary telephones).

Calling customers whose call is marked private or anonymous will receive the following message when they call another end-user who has activated Anonymous Call Rejection:

"The party you are calling does not accept blocked calls. To call this person, hang up, dial *82 to unblock your line and dial the number again."

Pressing *82 activates "One Call Unblock" and temporarily unblocks a permanent per line blocked account.

Some Private Branch Exchange (PBX) systems cannot dial "*" access codes.

Availability

Anonymous Call Rejection is available only on lines equipped with Caller ID or Last Call Return subscription, 5ESS®, DMS™100, DMS10 and Ericsson central office (CO) switch types where Caller ID/CLASS™ products are available.

Anonymous Call Rejection may be available on DSS if the trunks are Basic (T2D++) analog/line side terminated, the serving CO switch is provisioned properly and state tariffs permit.

Additional information can be found in the Pre-Ordering Overview.

Compatibility & Restrictions

Feature/Service Rules/Restrictions
Call Forwarding Busy Line Compatible

Call Forwarding Busy Line will not be activated by incoming calls marked private when Anonymous Call Rejection is "on". Incoming calls marked private will be rejected.

Call Forwarding Don't Answer Compatible

Call Forwarding Don't Answer will not be activated by incoming calls marked private when Anonymous Call Rejection is "on". Incoming calls marked private will be rejected.

Call Forwarding Variable Compatible

Call Forwarding Variable will not be activated by incoming calls marked private when Anonymous Call Rejection is "on". Incoming calls marked private will be rejected.

Call Waiting Compatible

Call Waiting will not be activated by incoming calls marked private when Anonymous Call Rejection is "on". Incoming calls marked private will be rejected.

Caller ID Blocking

Compatible

When a call marked private or anonymous is placed from a long distance telephone number to an end-user with Anonymous Call Rejection, the calling party will be billed for a long distance call.

Centron, Centrex 21, Centrex Plus and Centrex Prime

Compatible

Activation and deactivation codes must be built for Anonymous Call Rejection to be compatible with Centrex 21, Centrex Plus and Centrex Prime.

Hunting

Compatible

Series Hunting
Anonymous Call Rejection is compatible on any line of a Series Hunting arrangement. Series Hunting will not be activated by incoming calls marked private when Anonymous Call Rejection is "on". Incoming calls marked private will be rejected.

Multi-line Hunting
Anonymous Call Rejection is not compatible with Multi-line Hunting arrangement.

Measured Service Incoming calls that are rejected when Anonymous Call Rejection is "on" will be billed usage for the call.
Priority Call Compatible

Incoming calls from numbers that are marked private but which appear on the Priority Call List will not be rejected when Anonymous Call Rejection is "on". The call will be allowed to complete and will display "private" or "anonymous".

Remote Access Forwarding (Call Following) and Scheduled Forwarding Compatible

Remote Access Forwarding will override Anonymous Call Rejection if both are turned on.

Selective Call Forwarding Compatible

Incoming calls from numbers which are marked private but which appear on the Selective Call Forwarding List will not be rejected when Anonymous Call Rejection is "on". The call will be allowed to complete.

Trunks/Private Branch Exchange (PBX) End-users with large telephone systems and PBX equipment should be educated about the possible impacts of line blocking and Anonymous Call Rejection.

Some businesses do not need line blocking because their trunks cannot pass the Calling Party Name. Trunks that are designed with a trunk side connection will always show "out of area", "unknown" or "unavailable".

Trunks that can pass Calling Party Name may need the PBX vendor to reconfigure the PBX to allow the "*" codes. In some cases 1182 may work to unblock the line.

Systems that ultimately do not have the ability to dial "*" codes, and need line blocking, may choose to make the telephone available that are external to the PBX system, such as 1FB lines or cellular telephones.

Wireless Extension Compatible

Wireless Extension overrides Anonymous Call Rejection.

Anonymous calls are:

  • Sent to the wireless telephone if the wireless telephone is available.
  • If the call routes to the wireline service (when it is not answered on the wireless telephone) it then encounters Anonymous Call Rejection.
  • The caller receives call rejection announcement and wireline telephone does not ring.

Pricing

Rate Structure

Anonymous Call Rejection may have a recurring charge or a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

Rates

Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Ordering

Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

Anonymous Call Rejection is identified by the USOC AYK.

CenturyLink will add the Anonymous Call Rejection USOC AYK to orders for Caller ID, whether or not you include it on the LSR, unless the end-user account has Multi-Line Hunting. (Multi-Line Hunting is not compatible with Anonymous Call Rejection.) Requests with or without the AYK USOC will not be rejected.

Only one AYK USOC is allowed per telephone number.

USOC AYK cannot be added to a line as a stand-alone product. It can only be on a line in conjunction with the following products:

  • Caller ID (USOC NSD)
  • Caller ID Name & Number (USOC NNK)
  • Dialable Caller ID Name & Number (USOC NDR)
  • Dialable Calling ID Number (USOC NDY)
  • Last Call Return (USOC NSQ) unless Privacy+ (USOC N6S) is on same line as Last Call return

Feature Detail (FID and Data Requirements)

Adding Anonymous Call Rejection

This feature is ordered by including:

  • Feature Activity Type N and the appropriate USOC from the Feature Codes table
  • Feature Activity type N and USOC NNK, NDR, NSD, NDY (Caller ID) or NSQ (Last Call Return)

NOTE: If the end-user already has NNK, NDR, NSD, NDY (Caller ID) or NSQ (Last Call Return) on record, no action is required on that USOC.

Removing Anonymous Call Rejection

This feature is removed by including

  • Feature Activity Type D and USOC AYK
  • Feature Activity Type D and USOC NNK, NDR, NSD, NDY (Caller ID) or NSQ (Last Call Return)

Last Update: August 8, 2011