Fairness

Exercise impartiality and civility in all dealings with customers, business associates and fellow employees.

Honesty and integrity

Be truthful and always do the right thing, regardless of difficulty and convenience.

Commitment to excellence

Focus on serving our customers at the highest level by producing quality work and relentlessly striving for efficiency and effectiveness.

Positive attitude

Approach our work with enthusiasm and confidence, encouraging and empowering one another to try new things in the pursuit of excellence and innovation.

Respect

Recognize each employee, customer and business associate as unique individuals and cultivate an environment built on inclusion, collaboration and responsiveness.

Faith

Trust in one another’s capabilities to deliver our best, recognizing that the strength of our combined efforts will lead us to a successful future.

Perseverance

Be creative, innovative and authentic as we face challenges, responding to opportunities in a manner consistent with our values.