Wholesale: Products & Services

CenturyLink Business Line Plus™ - V3.0

NOTE: CenturyLink Business Line Plus™ Packages are grandparented effective April 11, 2005 in all states except Idaho-North. This package is not available as a new service except in Idaho-North. Contact your CenturyLink Sales Executive for additional information.

History Log

Product Description

CenturyLink Business Line Plus and CenturyLink Utility Line are a package of features available to business customers in conjunction with an individual or additional flat rate business line. Business customers subscribing to the package are entitled to the following features:

  • Flat Rate Business Line (1FB)
  • Call Forwarding Variable (ESM)
  • Call Transfer (EO3) also has the functions of Three Way Conferencing. However, Three Way Calling (ESC) cannot be sold separately with Call Transfer on the same telephone number.

CenturyLink Business Line Plus package has three options for service:

  • Month to month service
  • One year contracted service
  • Two year contracted service

CenturyLink Utility Line provides an additional line. This line can only be added in conjunction with a contracted CenturyLink Business Line Plus. The CenturyLink Utility Line can only be provided on a one-to-one basis (maximum of one CenturyLink Utility Line with each CenturyLink Business Line Plus package). No additional services, such as features or listings, are allowed with this line.

Contracts do not have to be signed, but Termination Liability Assessment (TLA) may apply if a contracted package is removed prior to the expiration of the contract term.

Agreement Terms are as follows:

  • If CenturyLink terminates the service(s) for cause, or if the customer terminates the service (s) in whole or in part without cause, the customer will pay termination charges calculated at 15% of the remaining value of the terminated service over the remaining term (including any services added after the date of the acknowledgement). The customer must pay all recurring and nonrecurring charges for the services being terminated through the date of termination.
  • Additional services may be added to the customer's commitment, at the rate for services permitted hereunder, and the term with respect to those similar tariffs from CenturyLink at the same time as the termination of services which has a price equal to 115% of the then remaining amount of the services being terminated.

Additional information regarding contract service agreements is described in Resale General Tariffs, Regulations and Policies anchor on Tariffs, Regulations and Policies.


CenturyLink Business Line Plus package is available:

  • In all states except Oregon Rate Zone 3
  • With flat business basic exchange lines including Megabit
  • In 5ESS® and 5RSM (5ESS remote switch), DMS™-10, DMS-100 and RSC (DMS remote switch), Ericsson (AXE) and ISDN central office types (a remote is a switch that is away from its host or control office)
  • Wherever Call Transfer and Call Forwarding Variable are available
CenturyLink Business Line Plus package is not available:
  • With other packages, e.g., Custom Calling Service, CustomChoice®
CenturyLink Utility Line is available:
  • Wherever CenturyLink Business Line Plus is available
  • On end-user accounts with a one or two year contracted CenturyLink Business Line Plus package
  • On a one to one basis with CenturyLink Business Line Plus; the end-user must have one CenturyLink Business Line Plus line for each CenturyLink Utility Line

CenturyLink Utility Line is not available:

  • On month to month Business Line Plus

Additional information can be found in the Pre-Ordering Overview.


Rate Structure

CenturyLink Business Line Plus may have recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.


Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.


Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

NOTE:  Requests for service in Idaho-North, other than ACT = W – Conversion As Is, must be marked for manual handling.  Please add Remarks stating that you are Adding, Moving or Changing the package.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

CenturyLink Business Line Plus is identified by the following USOCs:

  • NLUDE - Month to Month
  • NLUDD - One Year Contract
  • NLUDG - Two Year Contract

Contracts are state specific and term specific; e.g., to offer the one or two year term, a one or two year contract is needed. Multiple CenturyLink Business Line Plus packages can be billed on the same account. Contracted packages on the same account must have the same term - all one year or all two year. A month-to-month package may be billed with a contracted package.

CenturyLink Utility Line is identified by the following USOC:

  • AWL - Additional Line

Feature Detail (FID and Data Requirements)

Adding CenturyLink Business Line Plus

This feature is ordered by including:

  • Feature activity Type N and the appropriate USOC

Removing CenturyLink Business Line Plus

This feature is removed by including:

  • Feature Activity Type D and the appropriate USOC

Last Update: April 11, 2005