EASE VFO Access

Overview

Once logged on to EASE VFO there are tabs, menus, ICONs and status indicators to assist you with managing and initiating orders. Each EASE interface—VFO and Orchestrator—requires a separate ID and password. External CenturyLink customers who need online access to submit ASRs must obtain a VFO ID and password in order to submit and track orders. Internal CenturyLink employees need to obtain a VFO ID and password also. Any customer with online access can submit and track orders in VFO once an ID and password are obtained.

This Module of the training discusses how to access EASE VFO and navigate from tab to tab. It also explains the menu values and function ICONs in EASE VFO.

EASE VFO Access and Navigation Objectives

Upon completion of this Module you can:

  • Log on to EASE VFO.
  • Change the EASE VFO password.
  • View order status.
  • Work with orders from the Order List using function ICONs.
  • View the history of an order.
  • Filter the Order List.
  • Refresh the Order list.
  • Access the Order, Preorder, and Template tab menus.
  • Create an order template.

EASE VFO Log On

Once you have accessed the EASE VFO Web site, log on to EASE VFO using the User ID and password provided by CenturyLink.

DocumentClick the Document button to view a printable version of the EASE VFO log on and change password steps.

SimulationClick the Simulation button to practice how to log on to EASE VFO by entering a User Name, Password, and selecting a Module.