Wholesale: Products & Services

Call Waiting ID - V8.0

History Log

Product Description

Call Waiting ID provides caller detail information of an incoming Call Waiting call using a Call Waiting ID Display Unit.

For Call Waiting ID to display incoming Call Waiting calls, the end-user must have:

  • Call Waiting ID
  • Caller ID
  • Call Waiting ID Display Unit
  • Call Waiting (Business Only)

Call Waiting ID does not require activation or deactivation codes.

The phone connected to the Call Waiting ID unit must be "off hook" to display the incoming Call Waiting call.

The end-user subscribing to Call Waiting ID will hear a high pitched tone when an incoming call is received.

If the end-user does not answer Call Waiting, the Call Waiting ID unit will still display the Call Waiting call information.

Availability

Call Waiting ID is available in 5ESS®, and DMS™-100 central office (CO) switch types where Caller ID is available and in some DMS-10 CO switch type.

  • With one-party service.

Call Waiting ID is not available in an Ericsson (AXE) CO switch type.

Compatibility & Restrictions

Feature/Service Rules/Restriction
Call Transfer Call Waiting ID is not available with Call Transfer in DMS10 or DMS-100 CO switch types.
Call Waiting Call Waiting (USOC: ESX) is not compatible with Call Waiting ID Residence (USOC: N2W).
Call Waiting ID Business Call Waiting ID Business (USOC: NWT) is not compatible with Call Waiting ID Residence (USOC: N2W)
Call Waiting ID Residence Call Waiting ID Residence (USOC: N2W) is not compatible with:
  • Call Waiting ID Business (USOC: NWT)
  • Call Waiting Centron I or Multiline Variety Package (USOC: MVPCW)
CCMS/Centrex/Centron Call Waiting ID is not available with CCMS/Centron 1, Centron or Centrex in DMS-10 or DMS-100 CO switch types.

Additional information can be found in the Pre-Ordering Overview.

Pricing

Rate Structure

Call Waiting ID may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

Rates

Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Ordering

Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

NOTE: Residence USOCs and rates do not apply to UNE-P Plain Old Telephone Service (POTS) and Unbundled Network Element-Switching Services.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

Call Waiting ID is identified by the following USOCs:

  Call Waiting ID - Business Call Waiting ID - Residence
Centraflex® Not Available NWT
Centrex 21 NWT Not Available
Centrex Plus NWT Not Available
Centrex Prime® NWT Not Available
Centron® NWT Not Available
Centron 1™ Not Available NWT
DSS NWT N2W
POTS NWT N2W
PBX NWT N2W
UBS NWT Not Available

NOTE: Caller ID and Call Waiting (Business Only) are required if not already on records.

Feature Detail (FID and Data Requirements)

Adding Call Waiting ID - Residence

This feature is ordered by including:

  • Feature Activity Type N and USOC N2W.
  • Feature Activity Type N and USOC NNK or NSD.

NOTE: If the end-user already has NNK or NSD on record, no action is required on that USOC.

Removing Call Waiting ID - Residence

This feature is removed by including:

  • Feature Activity Type D and USOC N2W.

Adding Call Waiting ID - Business

This feature is ordered by including:

  • Feature Activity Type N and USOC NWT.
  • Feature Activity type Type N and USOC NNK or NSD.
  • Feature Activity Type N and USOC ESX or 6SY

NOTE: If the end-user already has 6SY, ESX, NNK or NSD on records, no action is required on that USOC.

Removing Call Waiting ID - Business
This feature is removed by including:

  • Feature Activity Type D and USOC NWT

Last Update: March 19, 2015

Centraflex®, Centrex Prime® and Centron® are Registered Trademarks of CenturyLink™

Centron 1™ is a Trademark of CenturyLink™

DMS™ is a Trademark of Nortel Networks.