Wholesale: Products & Services

Hunting Job Aid - V7.0

History Log

Description

The following table includes specific hunting situations and the ordering requirements on Activity type, Product and System Release. For additional information refer to Multi-Line Hunting and Series Hunting.

Hunting Job Aid
ITEM ACTIVITY SITUATION PRODUCT APPLICABLE RELEASE ACTION
1. V, Z
  • Hunting on account
  • No change to hunting
  • Add, convert Hunting
  • All All
  • Use HA N equal to Hunting end state
  • Hunting USOCs not necessary
  • 2. V, Z Disconnect Hunting All All Do not include HGI form
    Hunting USOCs prohibited
    3. C, N, T
  • HID prohibited with HA N

  • All All HID will be assigned by CenturyLink
    3A. V, Z
  • HA =N
  • HID may be populated from CSR by CLEC
  • All All HID will be allowed. If not populated, CenturyLink will assign.
    4. C, N, T, V, Z
  • Special characters invalid in hunt sequence

  • FIDs appear on CSR for circular hunting and ported numbers
  • All All
  • HA N or C-Use MANUAL IND Y, put hunt sequence in REMARKS -or submit request via IIS

  • HA D or E-HTSEQ not required
  • 5. C, N, T, V, Z
  • IMA doesn?t allow 4 characters in hunt sequence

  • 4 characters appear on the CSR
  • All All
  • Populate HTSEQ with 7- or 10-digit telephone numbers

  • MCC issued 8/13/03
  • 6. C, N, T
  • Need to know which hunting USOC to use and which lines to apply it to
  • All All Refer to the USOC tables in Multi-Line Hunting and Series Hunting
    7. C, N, T, V, Z

  • DMS 100 switch

  • When is HG suffix used on call forwarding features?
  • All

    All

  • Series Hunting

  • Use HG suffix with CFBL feature on last line of hunt group to work as group feature

  • Use HG suffix with CFDA feature on all lines of hunt group where the feature apears

  • CenturyLink will add the HG suffix if not provided on the LSR for new feature activity only.

  • Series Circular hunting- CFDA may be added to any line of a circular hunting group. Except when added to the first line of the group, with the HG feature, it will work only when the line with the CFDA is dialed directly.
  • Multiline Hunting

  • Use HG suffix when adding call forwarding feature(s) to TER 1 to work as a group feature

  • CenturyLink will add the HG suffix if not provided on the LSR for new feature activity only.

  • Unless it will work with Voice Messaging, CFDA may only be added to the first TER pf the hunt group

  • When adding CFBL or CFDA to all TERs to work with Voice Messaging, use HG suffix only on TER 1

  • Circular hunting- Multiline - Unless it will work with Voice Messaging, CFDA may only be added to the first TER of the hunt group
  • 8. C, N, T, V, Z CSR not updated or doesn't show hunting correctly All All
  • Follow procedures in Ordering Overview:

  • Use MANUAL IND Y and/or

  • Follow escalation process to get CSR correct
  • 9. C, T, V, W, Z How does hunting appear on the CSR in IMA Pre-Order? All All The hunting sequence is shown at the bottom of the Service and Equipment Section?in the following format:

  • HTG A -489-8092, 8093, 8094,8095 (all regions)
  • HTG A1? -489-8092, 8093, 8094,8095 (Central only)

  • HML 0001? TER 1-10/TLI 365-1977/HTY RG
  • 10. C Multiple Hunt Groups exist on CSR and want to remove a line(s) from one hunt group and move to another existing hunt group All All HA C (HLA D) -Remove TN(S) from hunt group.

    HA D - Remove old hunt group(s).

    HA - N - Add new combined hunt group.

    Last Update: August 8, 2011