Wholesale: Products & Services

Long Distance Alert - V8.0

History Log

Product Description

Long Distance Alert provides a distinctive ring and a distinctive call waiting tone for long distance calls. The service works in conjunction with Call Waiting. (The end-user must have Call Waiting to have Long Distance Alert.)

The distinctive alert signal is SHORT LONG SHORT.

Long Distance Alert will have no distinctive ring if:

  • A cordless phone is used and is not sitting on the base station. (Some cordless phones will not provide the distinct ring even on the base station.)
  • Call is routed over a non-SS7 network.
  • In a 5ESS® switch type and there is a combination of Long Distance Alert and Call Waiting ID or Call Waiting Deluxe: Caller ID continues to work and Call Waiting works. When the end-user is on the telephone they will hear the call waiting tone but won't be able to identify that caller on the Call Waiting ID or Home/Business Receptionist phone. Remove Long Distance Alert to fix the problem.

* NOTE: Effective May 12, 2008, Call Waiting Deluxe is grandparented and is not available to order as a new feature.

Calls that would display as UNAVAILABLE if the end-user had Caller ID, will be set to ring normally. Long Distance Alert won't apply except in some 5ESS switch types where those calls will ring like long distance calls.


Long Distance Alert is:

  • Available in most 5ESS and DMS™-100 switch types.

Long Distance Alert is not available with:

  • Two-party/multiparty service
  • Centron®/Centrex 21
  • Custom Ringing
  • Do Not Disturb
  • FCO/FX
  • Multi-Line Hunt Group

Additional information can be found in the Pre-Ordering Overview.

Compatibility & Restrictions

Feature/Service Rules/Restrictions
800, 855, 866, 877 and 888 Calls to an 800, 855, 866, 877 and 888 the telephone number will ring as long distance if the caller is long distance from the terminating number. It will ring as local if the caller is local to the terminating number.
Anonymous Call Rejection Compatible
Call Forwarding If receiving a long distance call that has been call forwarded, the distinctive ring/tone will occur.

If forwarding a long distance call to another location, the distinctive ring/tone will be passed to the call forward location and will be heard if the answering location(s) has Long Distance Alert

Call Waiting/Call Waiting ID/Call Waiting Deluxe

*NOTE: Effective May 12, 2008, Call Waiting Deluxe is grandparented and is not available to order as a new feature.
Is necessary since Long Distance Alert is an enhancement.
Call Waiting Deactivation Will eliminate or stop the Long Distance Alert Call Waiting tone.
Caller ID with Privacy +™ Is compatible
No Solicitation® No Solicitation end-user will hear the distinctive ring for Long Distance Alert once the call gets past the No Solicitation greeting.
Priority Call The unique ring for Priority Call and Long Distance Alert is the same. If the end-user doesn't mind that the ring is the same, then both features may be on the same line.
Series Hunting Lines in Series Hunting with Call Waiting and Long Distance Alert will hear the distinctive ring/tone.


Rate Structure

Long Distance Alert may not have a recurring or nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.


Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.


Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

Long Distance Alert is identified by using the USOC LWE.

Adding Long Distance Alert

This feature is ordered by including:

  • Feature Activity type N and USOC LWE

Removing Long Distance Alert

This feature is removed by including:

  • Feature Activity type D and USOC LWE.

Last Update: March 23, 2015