Wholesale: Products & Services

Mailbox Only - Residence Only -- V6.0

History Log

Product Description

Mailbox Only is a stand alone residential Voice Messaging mailbox. It allows the end-user to customize their mailbox arrangement. For example, use Mailbox Only if the end-user wants to have:

  • A different Call Forwarding arrangement
  • Message Waiting Indication Visual without Audible
  • A mailbox on Market Expansion Line® (MEL) Service also referred to as Remote Call Forwarding.

Market Expansion Line Service is used for end-users who do not need (or cannot have) a telephone line, but still want Voice Messaging.

Mailbox Only can have all the same mailbox features that are available for Voice Messaging Service (VMJXA and VMJXB). Additional information on Voice Messaging Service - Residence Only.

The following mailboxes are considered to be standard Voice Messaging Service:

USOC INCLUDES
VMJXA Residential Mailbox, Call Forward Busy Line/Don't Answer to the mailbox and Message Waiting Indication Audible
VMJXB Residential Mailbox, Call Forward Busy Line/Don't Answer to the mailbox and Message Waiting Indication Audible-Visual.
VMJXX Mailbox Only (Call Forwarding and Message Waiting Indication must be added separately)

Message Waiting Indication provides an audible dial tone and/or message light to signal that messages have entered the mailbox. If the end-user wants it with Mailbox Only, Message Waiting Indication must be ordered as a separate feature.

Message Waiting Indication is required in 5ESS® central office (CO) switch type to provision the mailbox. If the end-user is served by a 5ESS office and does not want Message Waiting Indication, contact your CenturyLink Service Manager for assistance.

If ordering Mailbox Only with MEL Service, you will not need Message Waiting Indication since there is no telephone involved.

Call Forwarding Busy Line/Don't Answer must be ordered in conjunction with Mailbox Only unless the Mailbox Only will work with a Market Expansion Line.

Availability

Mailbox Only is available wherever residential Voice Messaging is offered and cannot be ordered without ordering residential Voice Messaging. Mailbox Only requires either:

  • Class of service (1FR), Mailbox Only, and Call Forwarding (Message Waiting Indication is required in a 5ESS Office)
  • MEL Service and Mailbox only.

Additional information can be found in the Pre-Ordering Overview.

Mailbox Only may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

Rates

Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Additional information on ordering can be found in the Ordering Overview.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

Mailbox Only is identified by the following USOC:

  Mailbox Only
Centron 1™

VMJXX

POTS

VMJXX

One of the following Message Waiting Indication USOCs is required if 5ESS, otherwise it is optional:

  • Message Waiting Indication - Audible is USOC MWW
  • Message Waiting Indication - Visual is USOC MV5
  • Message Waiting Indication - Audible/Visual is USOC M1W

A Call Forwarding USOC is required. For a complete list of the Call Forwarding USOCs, refer to the Local Exchange Services - Business and Residence POTS, Optional Features.

MEL Service is identified by the USOC RD6 for ID-N, OR and WA Only.

MEL Service is identified by the USOC RCF++ excluding ID-N, OR and WA Only.

NOTE: If ordering Mailbox Only with MEL Service, Message Waiting Indication is not required. A Call Forwarding USOC is optional.

Feature Detail (FID and Data Requirements)

The FID CFN (Call Forwarding Number) followed by the telephone number that forwards to the Voice Response Unit (VRU), if available, follows the Call Forwarding USOCs.

If Market Expansion Line Service, the CFN FID, if available, follows the MEL Service USOC (RCF++ or RD6).

Mailbox Only requires the FID RCYC (Ring Cycle) followed by numeric 1 to 9. When the line is busy, calls go directly into Voice Messaging Service after one ring. But when the phone rings with no answer, the end-user has a choice of how many times the telephone will ring before it forwards to the mailbox. See the following table for Ring Cycle Option settings:

Option # # of Rings End-user Hears # of Seconds Phone Rings
1 1-2 6-12
2 2-3 12-18
3 3-4 18-24
4 4-5 24-30
5 5-6 30-36
6 6-7 36-42
7 7-8 42-48
8 8-9 48-54

NOTE: The FID RCYC must follow the Call Forwarding USOC.

If the data following the FID RCYC changes, you must C and T the Call Forwarding USOC to change the FID data; e.g.,

C EVF /RCYC 3

T EVF /RCYC 4

Adding Mailbox Only

This feature is ordered by including:

  • Feature Activity Type N and USOC VMJXX
  • Feature Activity Type N and USOC for Call Forwarding
  • Feature Activity Type N and USOC MWW, MV5, or M1W if 5ESS only
  • Feature Detail requires the FID RCYC and data following the Call Forwarding USOC

Example of entries:

N VMJXX

N EVF /RCYC 3

N MWW

Removing Mailbox Only

This feature is removed by including:

  • Feature Activity Type D and USOC VMJXX
  • Feature Activity Type D and USOC for Call Forwarding
  • Feature Activity Type D and USOC MWW, MV5, or M1W if 5ESS only

Last Update: March 23, 2015