Wholesale: Products & Services

Speed Calling - V8.0

History Log

Product Description

Speed Calling allows an end-user to dial frequently called telephone numbers by dialing a 1 or 2-digit code in place of the entire telephone number.

End-users can program both local and long distance telephone numbers to their Speed Calling lists.

Depending on the product they work with, Speed Calling lists may be available in a 6, 8 number or 30 telephone number capacity. Each capacity can be added to the other, making a 36 or 38 telephone number memory. The lists are established and changed by the end-user.

With Plain Old Telephone Service (POTS)or Private Branch Exchange (PBX ) service, the end-user may have either an 8 or 30 telephone number list. Centrex 21, Centrex Plus, Centrex Prime®, Centron®, Customized Call Management Services (CCMS) and Centron 1™ provide Speed Calling lists in a 6 or 30 telephone number capacity. Centraflex provides a 30 telephone number capacity list only.

Centrex 21, Centrex Plus, Centrex Prime, Centron, CCMS, and except in a DMS™-10, Centron 1 may have the following types of Speed Calling:

  • 1-Digit List - Individual: Telephone numbers on the Speed Calling list are assigned a 1-digit code. The telephone number that the list is programmed on is the only one that can use and maintain the Speed Calling list.
  • 1-Digit List - Shared: Telephone numbers on the Speed Calling list are assigned a 1-digit code. Multiple users share the Speed Calling list. One telephone number is assigned as the controller to maintain and change the Speed Calling list and all users of the list dial a code to access the list.
  • 2-Digit List - Individual: Telephone numbers on the Speed Calling list are assigned a 2-digit code. The telephone number that the list is programmed on is the only one that can use and maintain the Speed Calling list.
  • 2-Digit List - Shared: Telephone numbers on the Speed Calling list are assigned a 2-digit code. Multiple users share the Speed Calling list. One telephone number is assigned as the controller to maintain and change the Speed Calling list and users of the list dial a code to access the list.

Feature Activation Codes; e.g., *82 or 1182 cannot be part of a Speed Call code.

There is not a minimum number of digits required in the telephone number; e.g., 911 can be programmed.

Only numbers can be programmed into a Speed Calling code. Symbols such as * or # cannot be part of a Speed Calling code.

Speed Calling numbers cannot be strung together; e.g., an end-user cannot use code 2 to dial a carrier access code and then press code 3 to dial a relative's telephone number.

Speed Calling codes must meet central office switch type telephone number programming limitations:

Switch Type Telephone Number Limitation
5ESS®, 5RSM (remote of 5ESS switch) Up to 32 digits.
DMS-10 Up to 18 digits.
DMS-100 Up to 24 digits.
Ericsson Up to 28 digits.

The following activation and deactivation code information is applicable for POTS and Centrex 21 products. Centrex Plus, Centrex Prime, Centron, Centron 1, CCMS, and Centraflex products code information can be obtained from your CenturyLink Sales Executive for a new account or CenturyLink Service Manager for existing accounts. For Centrex 21 follow the instructions below using # instead of * with the access code on a touchtone telephone.

To establish a Speed Calling list:

  1. End-user determines telephone numbers that they would like to associate with a Speed Calling code.
  2. End-user assigns a Speed Calling Code to each number they want on the Speed Calling list:
    • Speed Calling 6 Codes: 2 through 7 (CCMS, Centrex 21, Centrex Plus, Centrex Prime, Centron, and Centron 1)
    • Speed Calling 8 Codes: 2 through 9
    • Speed Calling 30 Codes: 20 through 49
  3. End-user dials one of the following access codes:
    • Speed Calling 6 Code: dial #74 from a touchtone or 74 from a rotary phone.
    • Speed Calling 8 Code: dial *74 from a touchtone or 74 from a rotary phone.
    • Speed Calling 30 Code: dial *75 from a touchtone or 75 from a rotary phone.
  4. End-user dials the Speed Calling code, followed immediately by the full telephone number they want associated with that code. (A tone confirms that the code number and the associated telephone number are recorded.)
  5. End-user will repeat above steps for each number they want to add or change/overlay on the Speed Calling list.

To Activate Speed Calling 8 or 30:

Touchtone

  • Dial Speed Calling Code plus #
    • Speed Calling 8 Codes: 2# through 9#
    • Speed Calling 30 Codes: 20# through 49#
    • Speed Calling 6 Codes: 2# through 7# (CCMS, Centrex 21, Centrex Plus, Centrex Prime, Centron and Centron 1)

Rotary

  • Dial Speed Calling Code.
    • Speed Calling 8 Codes: 2 through 9
    • Speed Calling 30 Codes: 20 through 49
    • Speed Calling 6 Codes: 2 through 7 (CCMS, Centrex 21, Centrex Plus, Centrex Prime, Centron and Centron 1)

Availability

Speed Calling is available in all DMS-10, DMS-100, 5ESS, 5RSM (remote of 5ESS switch) and Ericsson switch types.

Speed Calling is available with flat or measured single line service only.

  • NOTE: In a DMS-10 switch, the end-user can have either Speed Calling 8 or 30, (6 or 30 for Centrex 21, Centrex Plus, Centrex Prime, CCMS, Centron 1, Centron and 30 for Centraflex), not both on the same line.

A remote is a switch that is away from its host or control office. Additional information can be found in the Pre-Ordering Overview.

Compatibility & Restrictions

Feature/Service Rules/Restrictions
Call Transfer Compatible on the same line with 6, 8 and 30 code Speed Calling.
If an end-user has Speed Calling 8 and subscribes to Call Transfer, the number capacity changes from 8 to 6 numbers. The Speed Calling code numbers are 2 through 7.
End-users who order Call Transfer and already have a programmable feature such as Speed Calling will need to reprogram their features.
Intercom CCMS and Centraflex can not have both Speed Calling (Convenience Dialing) and Intercom except in a DMS-100 switch.
Trunks Compatible with 2-way trunks.
Wide Area Telephone Service (WATS) Not Compatible.

Pricing

Rate Structure

Speed Calling may have recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

Rates

Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Ordering

Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

Speed Calling is identified by the following USOCs:

  Speed Calling 8 code list 1-Digit List - Individual
(Speed Calling 6 code list
1-Digit List - Shared
(Speed Calling 6 code list)
2-Digit List - Individual
(Speed Calling 30 code list)
2-Digit List - Shared
(Shared Speed Call 30)
      Controller User   Controller User
CCMS (Convenience Dialing) Not Available MBWCD all other states

ESTC1 in OR and WA
Not Available Not Available MVPCD all other states

ESFC3 in OR and WA
ESF1L in IA, MN, ND, OR, SD

Not Available in AZ, CO, ID-S, MT, WA, WY
ESFAL in IA, MN, ND, OR, SD

Not Available in AZ, CO, ID-S, MT, WA, WY
Centraflex® Not Available ESTC1 in WA

Not Available in OR
Not Available Not Available ESFC3 in WA

MVPCD in OR
Not Available ESH in WA only
Centrex 21 Not Available GVJ EZJ GVZ GV2 EVH GVV
Centrex Plus Not Available GVJ EZJ GVZ GV2 EVH GVV
Centrex Prime Not Available GVJ EZJ GVZ GV2 EVH GVV
Centron Not Available E6A ESHC6 E6A E3D ESHC3 E3D
Centron 1 (Convenience Dialing) Not Available MBWCD in all other states

ESTC1 in ID-N
Not Available Not Available MVPCD in all other states

ESFC3 in ID-N
ESF1L in ID-N, IA, ND, SD

Not Available in AZ, CO, ID-S, MT, WY
ESFAL in ID-N, IA, ND, SD

Not Available in AZ, CO, ID-S, MT, WY
DSS E8C, ESL Not Available Not Available Not Available E3D, ESF Not Available Not Available
PBX E8C, ESL Not Available Not Available Not Available E3D, ESF Not Available Not Available
POTS E8C, ESL Not Available Not Available Not Available E3D, ESF Not Available Not Available
UBS E8C, ESL Not Available Not Available Not Available E3D, ESF Not Available Not Available

Note:

  • USOC NLRXW is used with Grandparented CustomChoice end-users only
  • USOC E8CDX is used for reduced rate for 8 code list for special needs end-users with a certificate of disability, MN only

Feature Detail (FID and Data Requirements)

Adding Speed Calling

This feature is ordered by including:

  • Feature Activity Type N and the appropriate USOC from the Feature Codes table

Removing Speed Calling

This feature is removed by including:

  • Feature Activity Type D and the appropriate USOC

Last Update: March 26, 2015