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Module 5: Ordering


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Local Number Portability
          Due Date Changes or Cancels
To change due dates (DD) or cancel a service request, issue a supplement to your service request.

When a DD supplement or cancel cannot be submitted due to a system outage, verbal requests will be accepted through the escalation process. Following restoration of the system, submit a supplement for the DD change or cancel.

To determine the correct process for DD changes and/or cancels, follow the Supplemental Input matrix in the LNP PCAT.

If you are adding new TNs to port, you must issue a new service request, NOT a supplement.

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