Business Procedures
911 Wireless Data/Trunk Provisioning And Troubleshooting Support Processes - V3.0
Description
The purpose of this document is to provide Wireless Service Providers (WSP) and Third Party Providers a detailed overview of the processes associated with data/trunk provisioning for wireless deployments, as well as how to request troubleshooting assistance from CenturyLink™ and Intrado. This document is part of our commitment to provide you with excellent service that will make CenturyLink , and keep us, your provider of choice.
Download the 911 Wireless Data Provisioning and Troubleshooting Support Process
CenturyLink 911 Database Manager Contact List
| Database Manager | State Responsibility | Telephone Number | Email Address |
| Linda McKelvey | CO, WA, OR, ID, WY, NE | 303-707-5235 | Linda.McKelvey@centurylink.com |
| Kim Leigh | MN, IA, ND, SD | 612-664-4079 | Kim.Leigh@centurylink.com |
| Lisa Sheridan | AZ, NM, UT | 623-434-1776 | Lisa.Sheridan@centurylink.com |
Last Update: August 8, 2011