|Billing Media Guide
||Overview of available billing options and additional details involved with each option.
|CLEC Performance Reports
||Provides information on accessing and navigating the CLEC Service Performance Reporting System (CSPRS).
|CLEC Resource Guide
||Explains what resources are available to CLECs, including what and where information can be found on the Wholesale web site, IRES User Guide and CenturyLink™ Yellow Pages site.
||Legal entity names, company codes and Interexchange Customer Service Center (ICSC) codes for each of the eighteen CenturyLink operating states.
||Cooperative Testing of a digital data loop is a joint test between CenturyLink and the ordering CLEC.
|Enhanced Extended Link
||A product guide for a combination of dedicated unbundled network elements.
|Entering Network Premises
||This guide provides CLEC customers the guidelines they need to enter the premises for collocation.
|Interconnection ASR Template
||Provides guidelines for CLEC Interconnection customers in placing ASR's for trunking orders. Includes key field population on trunking orders and directions for ordering Interconnection that involves a connecting LEC.
|Interconnection Trunking Guide
||Provides information on CLEC Interconnection Trunk Arrangements.
|Joint Testing On Customer Report
||Describes the process for CLECs to request a technician be made available for additional testing with CLEC personnel upon clearing a trouble report. The service is available for CLEC UNE and Resale services, where trouble is reported to the CenturyLink Business Services Assurance Center (BSAC).
|Loops With Number Portability Hot Cut Process
||This guide describes the Loops With Number Portability Hot Cut Process.
|LWS Complete for PAL
||This guide describes the LWS Complete for PAL product and associated processes.
|LWS Complete for POTS Guide
||This guide describes the LWS Complete for POTS product and associated processes.
|Natural Disaster Processes
||A general overview of how CenturyLink prepares for and recovers from disasters such as hurricanes, tornados, floods and acts of terrorism.
|Preorder Loop Qualification
||Provides the process to obtain loop makeup information and associated conditioning costs.
||Provides information for the CLEC doing resale business with CenturyLink.
|SIG & MSAG
||Provides guidelines for ordering street information within CenturyLink serving areas.
|Terms & Acronyms
||Glossary of common CenturyLink terms and acronyms for the CLEC market.
|Unbundled Network Elements
||Provides information for the facilities-based CLEC doing business with CenturyLink.
|Unbundled Network Elements Transport
||Provides information for the facilities-based CLEC requiring interoffice transport.
|Voice Mail Quick Reference
||Provides an overview of Voice Mail services available for resale and UNE-P CLECs.