Escalating design trouble reports

At your discretion, you can escalate a design trouble report at any time after it is first submitted, as long as the report is still open/active.

  1. Find the trouble report you want to escalate.

  1. In the Additional Information field, type your request for escalation, following the guidelines in the Wholesale Customer Service Repair Escalation List.

  2. Click Submit.

A message indicates that your escalation has been submitted.

Related Topics

Error Messages