Wholesale: Products & Services

Open Product/Process CR 4302321 Detail

 
Title: CSR Form Sub Account Number Field
CR Number Current Status
Date
Area Impacted Products Impacted

4302321 Withdrawn
2/18/2000
Originator: Grigsby, Geoff
Originator Company Name: Covad
Owner: Routh, Mark
Director:
CR PM: Routh, Mark

Description Of Change

Begin placing a field on the CSR form that USW would populate with the sub-account number. This is necessary because the sub-account number is required to disconnect and USW does not tract this number, which may happen many years after the installation was completed.


Date Action Description
11/17/1999 Submitted11/19/99 Received email submission 
11/22/1999 Logged and provided title/complete email. Received status of New – To be industry reviewed. Sent email to Geoff Grigsby on CR status. 
12/15/1999 During the industry team meeting questions arose as to whether there maybe a misunderstanding and the CR might be a training issue. Barbara Peterson has the action item to contact you about this one. Also, Tona is to contact Geoff. Status change “New – To be clarified” 
12/30/1999 Sent email to Geoff on CR status change and requested quick clarification. 
12/31/1999 Cory Hamiltorn, Training and Services, responded to this CR to Geoff to clarify training issue. 
2/2/2000 Sent email to Goeff and Bogdan on CR Form update to version 04, included text of Cory’s email above, and noted the CR has a status of “New – To be clarified” 
2/18/2000 Status change to Cancelled – Clarification not completed. Sent email to Geoff and Bogdan that CR is cancelled per CICMP. That is, a CR is automatically cancelled if it remains in New – To be clarified for 60 or more days. 

Project Meetings


Information Current as of 1/11/2021