Wholesale: Products & Services

Open Product/Process CR PC010505-1 Detail

 
Title: Enhanced Extended Loop (EEL) and Loop Mux Combo (LMC) Service Code Modifier Change
CR Number Current Status
Date
Area Impacted Products Impacted

PC010505-1 Completed
7/20/2005
Ordering, Provisioning, M&R EEL, LMC
Originator: Libadia, Robyn
Originator Company Name: Qwest Corporation
Owner: Libadia, Robyn
Director:
CR PM: Esquibel-Reed, Peggy

Description Of Change

Currently EEL and LMC circuit IDs share the same service code modifiers as Private Line and Private Line Resale. To uniquely identify EEL and LMC circuits from all PLT circuits in all Qwest systems, Qwest will be changing the service code modifiers for EEL and LMC. In addition, Qwest sought to use this opportunity to find a solution to recent CLEC requests to identify LMC from the EEL product. While investigating mechanized improvements, Qwest found that Telcordia had issued industry standards with unique service code modifiers for EEL. As there are no industry standard service code modifiers for LMC, Qwest has assigned distinct service code modifiers to LMC. This will result in changes to all EEL and LMC circuit IDs with a serial number format on the CLECs’ embedded base, conversions from Private Line/Special Access, and new provisioning. Qwest will begin changing circuit IDs in April 2005. Qwest will provide notification of the circuit ID changes to each CLEC. With this solution, Qwest will be utilizing industry standard EEL service code modifiers, and CLECs will also have the ability to differentiate between EEL and LMC circuits.

Examples of Serial Number Format Circuit Ids (Old to New):

Bandwidth TRAK FID Old Circuit ID New Circuit ID

LMC DS0 ILMC xx.lcfs.xxxxxx..xx xx.lyfx.xxxxxx.xx

LMC DS0 ILMC xx.ldfs.xxxxxx..xx xx.lyfx.xxxxxx.xx

LMC DS0 ILMC xx.lhfs.xxxxxx..xx xx.lyfx.xxxxxx.xx

LMC DS1 ILMC xx.hcfs.xxxxxx.xx xx.hcfx.xxxxxx.xx

LMC DS1 ILMC xx.hcgs.xxxxxx.xx xx.hcfx.xxxxxx.xx

EEL DS0 IEEL xx.lcfs.xxxxxx..xx xx.lyfe.xxxxxx.xx

EEL DS0 IEEL xx.ldfs.xxxxxx..xx xx.lyfe.xxxxxx.xx

EEL DS0 IEEL xx.lhfs.xxxxxx..xx xx.lyfe.xxxxxx.xx

EEL DS1 IEEL xx.hcfs.xxxxxx.xx xx.hcfd.xxxxxx.xx

EEL DS1 IEEL xx.hcgs.xxxxxx.xx xx.hcfd.xxxxxx.xx

EEL DS3 IEEL xx.hffs.xxxxxx.xx xx.hffg.xxxxxx.xx

EEL DS3 IEEL xx.hfgs.xxxxxx.xx xx.hffg.xxxxxx.xx


Date Action Description
1/5/2005 CR Submitted 
1/6/2005 CR Acknowledged 
1/20/2005 CMPR.01.20.05.F.02498.CLEC_Input_Meeting 
1/19/2005 Discussed in the January Product Process Monthly CMP Meeting 
2/16/2005 Discussed in the February Product Process Monthly CMP Meeting 
2/21/2005 PROD.02.21.05.F.02543.SrvsModifierCode_EEL_LMC 
2/21/2005 PROS.02.21.05.F.02546.ConvEEL_LMC_ServCodeChng 
2/28/2005 NETW.02.28.05.F.02627.TechPub77403_IssD 
3/16/2005 Discussed in the Monthly Product/Process CMP Meeting 
3/16/2005 CMPR.03.16.05.F.02716.AdHocMeetingEELandLMC 
3/23/2005 PROD.03.23.05.F.02743.DelayedRespEEL-LMC (Level 3) 
3/23/2005 PROS.03.23.05.F.02744.DelayedResp_Conv_EEL_LMC (Level 4) 
3/24/2005 NETW.03.24.05.F.02734.FNL_TechPub77403_IssD 
3/25/2005 PROS.03.25.05.F.02710.Final_Conv_ModifierCodeCh (Level 4) 
3/25/2005 PROD.03.25.05.F.02759.Final-QwestResp-SrvModife (Level 3) 
4/4/2005 CMPR.04.04.05.F.02788.AdHocEEL_LMC_EmbeddedBase 
4/8/2005 CMPR.04.08.05.F02818.AdHocMtgEEL_LMC_CANCELLED (to be rescheduled for a later date/time) 
4/20/2005 Discussed in the Monthly Product/Process CMP Meeting 
4/28/2005 Ad Hoc Meeting Held 
4/29/2005 PROS.04.29.05.F02880.RenoticeConvEEL_LMC_Circu (Level 4) 
5/16/2005 PROS.05.16.05.F.02929.FNL_ConvEEL_LMC_Circuit (Level 4) 
5/18/2005 Discussed in the Monthly Product Process CMP Meeting 
6/15/2005 Discussed in the Monthly Product Process CMP Meeting 
7/20/2005 Discussed in the Monthly Product Process CMP Meeting 

Project Meetings

July 20, 2005 Monthly Product Process CMP Meeting discussion: Jill Martain-Qwest asked if this CR could be closed. Kathy Stichter-Eschelon said that they have not had any problems so far on EEL and that she was ok to close the CR.

June 15, 2005 Monthly Product Process CMP Meeting discussion: Jill Martain-Qwest stated that this CR is in CLEC Test and Qwest would like to close the CR. Bonnie Johnson-Eschelon asked that the CR remain open another month for a complete bill cycle. Jill Martain-Qwest agreed and stated that the CR would remain in CLEC Test.

May 18, 2005 Monthly Product Process CMP Meeting discussion: Robyn Libadia-Qwest stated that an ad hoc meeting was held on April 28th and that on April 29th it was re-noticed. Robyn stated that Qwest offered an opt out option for the embedded base and noted that the CLECs had until the close of business on May 16th to opt out. Robyn then stated that the Final Notice was sent on May 16th and that on June 1st, Qwest will begin conversion of the embedded base for those CLECs who are participating. Jill Martain-Qwest stated that this CR currently remains in CLEC Test.

- COMMUNICATOR EXCERPT April 29, 2005 Announcement Date: April 29, 2005 Proposed Effective Date: June 1, 2005 Document Number: PROS.04.29.05.F.02880.RenoticeConvEELLMCCircu Notification Category: Process Notification Target Audience: CLECs, Resellers Subject: CMP - RENOTICE of Conversion of Enhanced Extended Loop (EEL) and Loop MUX Combination (LMC) Circuits and Service Code Modifier Change Level of Change: Level 4 Associated CR Number or System Release Number: Qwest CR # PC010505-1

Summary of Change: On April 29, 2005, Qwest is providing information associated with Change Request PC010505-1 and the planned process to convert Enhanced Extended Loop (EEL) and Loop Mux Combination (LMC) circuits in the embedded base to new service code modifiers.

On April 11, 2005 Qwest began assigning the new service code modifiers specific to Enhanced Extended Loop (EEL) and Loop MUX Combination (LMC) on all new activity service requests for EEL and LMC circuits. Assigning the new service code modifiers to all new activity requests was the first phase of Qwest CR PC010505-1 and was implemented with support and agreement from the CLEC community. Based on discussion on the March 23, 2005 adhoc call, Qwest delayed the implementation of the second phase, updating EEL and LMC circuit IDs in the embedded base.

The current plan which remains consistent with the original plan includes a notification to each CLEC from their assigned Qwest Service Manager 2 weeks prior to conversion of their embedded base. Once conversion begins, the Service Manager will also provide a daily report of all circuit ID changes made the previous day so that the CLEC can make the necessary updates to circuit IDs in their operating systems. This report will be in spreadsheet format and will provide the state, ZCID, BTN, service order number, completion date, and old and new circuit IDs.

Recognizing the resource impacts to manually update a very large embedded base, Qwest is offering CLECs the option to opt out of the conversion to the circuit IDs in their EEL and LMC embedded base. Any CLEC wishing to take advantage of opting out of the embedded base conversion must affirmatively respond to their Qwest Service Manager by email by the close of business on May 16, 2005, stating that they do NOT want updates to the circuit IDs in their embedded base of EEL and LMC circuits. Should a CLEC decide between now and May 16, 2005 to not convert their embedded base and then later desire to do so, due in part to system complexities, Qwest can not guarantee that the conversion process will still be available after May 16, 2005.

For those customers converting their embedded base, Qwest will begin conversions to the new service code modifiers on June 1, 2005. Based on the process identified above, those CLECs will still receive notification 2 weeks prior to any conversions of their embedded base.

Resources: Customer Notice Archive http://www.qwest.com/wholesale/notices/cnla/ Change Request Interactive Report http://www.qwest.com/wholesale/cmp/changerequest.html Original Notice Number PROS.02.21.05.F.02546.ConvEELLMCServCodeChng Related Original Notice Number PROD.02.21.05.F.02543.SrvsModifierCodeEELLMC Final Notice PROS.03.25.05.F.02710.FinalConvModifierCodeCh

Current operational documentation for these products are found on the Qwest Wholesale Web Site at this URL: http://www.qwest.com/wholesale/pcat/eel.html http://www.qwest.com/wholesale/pcat/lmc.html

Comment Cycle: CLEC customers are encouraged to review these proposed changes and provide comment at any time during the 15-day review period. Qwest will have up to 15 days following the close of the comment review to respond to any CLEC comments. This response will be included as part of the final notification. Qwest will not implement the change sooner than 15 days following the final notification.

Qwest provides an electronic means for CLEC customers to comment on proposed changes. The Document Review Web Site provides a list of all documents that are in the review stage, the process for CLECs to use to comment on documents, the submit comment link, and links to current documentation and past review documents. The Document Review Web Site is found at http://www.qwest.com/wholesale/cmp/review.html. Fill in all required fields and be sure to reference the Notification Number listed above.

Timeline: Planned Updates Posted to Document Review Site: Available April 29, 2005 CLEC Comment Cycle on Documentation Begins: April 30, 2005 CLEC Comment Cycle Ends: 5:00 p.m. MT May 14, 2005 Qwest Response to CLEC Comments (if applicable): Available May 16, 2005 http://www.qwest.com/wholesale/cmp/reviewarchive.html Proposed Effective Date: June 1, 2005

-- April 28, 2005 Ad Hoc Meeting Minutes Attendees: Gary Huber-McLeod, Mark Mattson-SBC, Jim Hickle-Velocity Telephone, James LeBlanc-McLeod, Sue Wright-XO, Stephanie Prull-Eschelon, Bonnie Johnson-Eschelon, Kathy Stichter-Eschelon, Kim Isaacs-Eschelon, Rich Base-XO, Doug Dalby-McLeod, Rosalin Davis-MCI, Jennifer Fisher-Qwest, Peggy Esquibel Reed-Qwest, Robyn Libadia-Qwest, Sami Hooper-Qwest, Susan Lorence-Qwest, Lori Baker-Qwest, Jill Martain-Qwest, Vicki Dryden-Qwest, Shirley Tallman-Qwest, Pat Finley-Qwest, Nancy Tangeman-Qwest, Cindy Harlan-Qwest

Peggy Esquibel Reed-Qwest stated that the purpose of the call was for PC010505-1, which is the EEL and LMC Service Code Modifier Change CR. Peggy stated that the CR is currently in CLEC Test status due to the April 11th effective date for the going forward piece of the CR. Peggy stated that the discussion will be for the conversion of the EEL and LMC circuits in the embedded base. Robyn Libadia-Qwest stated that since the last ad hoc meeting, there have been several internal meetings in order to discuss options for the conversion of the embedded base. Robyn stated that one of the items discussed was the sending of FOCs and that as noted in prior discussions, with the CLECs, the sending of FOCs is not a viable option for Qwest because Qwest does not have the ability to send FOCs on the behalf of the CLEC Community. Robyn noted that data points were also requested by the CLECs and that one of them was the original PON. Robyn stated that there is not a mechanized process to identify what the original PON was. Robyn stated that another data point was for Qwest to provide the CKR and noted that from IABS, when the circuit is special access, it is not available for EEL or LMC. Robyn stated that there is no alternate solution. Robyn then noted what would be provided: old circuit id, new circuit id, service order number, ZCID, and BTN. Robyn then stated that Qwest does intend to offer an opt out option for the conversion of the embedded base. Robyn noted that the notification would be sent on Friday, April 29th, to the CLEC Community. Robyn stated that Qwest does ask that for those CLECs wanting to opt out, that they notify their Service Manager no later than May 16th. Robyn then stated that those CLECs who are willing to convert, June 1st is the date that the conversion will begin. Sue Wright-XO asked that assuming that a CLEC is not opting out, if the timeline was the same or if the end date was negotiable. Robyn Libadia-Qwest stated that Qwest would work with the CLECs willing to convert and stated that circuits would convert on a daily basis. James LeBlanc-McLeod asked that if a CLEC opts out of the conversion of the embedded base, if going forward, the modifiers would be changed but the embedded base would remain the same. Robyn Libadia-Qwest stated yes but that it would take longer for all circuits to be converted. Robyn noted that some of the changes would be accomplished via attrition and this may take a few years. Robyn stated that if a CLEC opts out, there would be no changes to their embedded base circuits. Robyn then asked if there were any additional questions. None were brought forward. Robyn then stated that the notice would be sent on April 29th and stated that those CLECs wanting to opt out to send an email to their Service Manager by the close of business on May 16th. Robyn stated that for those CLECs participating, that no further action is required and that they would be contacted 2 weeks prior to the conversion. Peggy Esquibel Reed-Qwest asked if there were any additional questions or comments. None were brought forward. Peggy then thanked all the call participants and the call was concluded.

April 20, 2005 Product Process CMP Meeting Discussion: Peggy Esquibel Reed-Qwest stated that Qwest would like to move this CR to CLEC Test due to the effective date of April 11th for the going forward piece of this request and noted that an ad hoc meeting has been scheduled for April 28th for further discussion regarding the conversion of the embedded base circuits. Liz Balvin-Covad (Change to minutes submitted by Covad 4/28/05) stated that per last months meeting minutes, there was a reference to several issues raised by the CLEC Community but that Covad could not find what issues were raised. Liz asked if there could be an issues list created. Peggy Esquibel Reed-Qwest stated she was aware of the issues list and thought that the issues list could be accommodated. (Change to minutes submitted by Eschelon 4/29/05) – Eschelon does not believe this is still required as a result of the 4/28 adhoc call, however, they wanted the minutes to read accurately. Jill Martain-Qwest stated that this CR is in CLEC Test for the first piece of the request.

- March 23, 2005 Ad Hoc Meeting Minutes ATTENDEES: Carol Desborough-Wisor, Sue Wright-XO, Sharon Van Meter-AT&T, Kim Isaacs-Eschelon, James LeBlanc-McLeod, Kathy Lee-AT&T, Rich Case-XO, Stephanie Prull-Eschelon, Tom Hyde-Cbeyond, Diane Bowers-McLeod, Ross Martin-XO, Stephan Calhoun-Cbeyond, Peggy Esquibel Reed-Qwest, Robyn Libadia-Qwest, Sami Hooper-Qwest, Susan Lorence-Qwest, Jill Martain-Qwest, Vicki Dryden-Qwest, Shirley Tallman-Qwest, Cindy Harlan-Qwest, Pat Finley-Qwest, Lori Baker-Qwest, Jennifer Fisher-Qwest, Chris Quinn Struck-Qwest, Lydell Peterson-Qwest

Peggy Esquibel Reed-Qwest stated that this ad hoc meeting was scheduled in order to have further discussion regarding PC010505-1 Enhanced Extended Loop (EEL) and Loop Mux Combo (LMC) Service Code Modifier Change. Robyn Libadia-Qwest stated that she would first like to address the questions that were posed in the March 16th CMP Meeting. Robyn noted that there was a lot of positive response regarding this process on a going forward basis and stated that she would like to use today’s call to brainstorm in order for this to be less painful to the CLEC Community, in the updating of the CLECs imbedded bases. Robyn stated that because FOCs are mechanically generated in response to a mechanized LSR and LSRs will not be generated with this project, it is not possible to notify you via the FOC. Robyn noted that an IMA edit also comes into play. Robyn stated that it was asked if Qwest would retag circuits with the new circuit ID. Robyn said that Qwest would not retag circuits at the end user’s premises; however, there is a 'file' step in this process and the circuits will be retagged in the central offices. A third question was if Qwest would consider keeping both circuit IDs in our systems. Robyn stated that once the disconnect, or out portion of the record work was completed, we have no way to retain the old circuit IDs in the systems; once it flows thru the systems, the circuit id is eliminated from all systems. Another question was if the orders would appear on the loss report. Robyn stated that the orders would appear on the completion reports, not on the loss report. Robyn noted that the orders would have a PON of RECCOR on the completion report. Tom Hyde-Cbeyond asked if the same PON would be on all orders. Robyn Libadia-Qwest responded yes. Robyn Libadia stated that the orders would not be manually typed, that they would be mechanically generated. Robyn stated that identifying the circuits would be a manual process. Robyn stated that it was asked what the benefit was for converting the EEL and LMC circuits in the embedded base. Robyn stated that both Qwest and the CLECs would benefit because the circuits could be correctly identified by product; to be able to differentiate between Private Line and Private Line Resale. Tom Hyde-Cbeyond stated that it was a small benefit for all the work. Tom noted that Cbeyond had issued a CR and was denied. Robyn Libadia-Qwest stated that she remembered the CR and stated that the CR asked to split the billing and noted that it would have been very costly to do. Stephan Calhoun-Cbeyond stated that the process should be mimicked, even though Qwest is not resending an FOC. Tom Hyde-Cbeyond stated that a separate PON is needed for each endeavor. Robyn Libadia-Qwest stated that to issue an FOC, an LSR would need to be generated. Tom Hyde-Cbeyond stated that without an FOC, this is a full manual process that would require him to hire temporary employees in order to do the work. Stephanie Prull-Eschelon stated that it would be a manual process for them as well. Kim Isaacs-Eschelon asked what the business need was for Qwest and noted that last year Qwest did not want to identify them. Robin Libadia-Qwest stated that last year the solution was to utilize the TRAK FID. Robin stated that we then discovered that the TRAK FID does not flow down to all systems. Pat Finley-Qwest stated that we were assured that it would flow and that was not the case. Kim Isaacs-Eschelon asked why this is now needed. Robyn Libadia-Qwest stated it is needed in order to differentiate EEL & LMC from Private Line and Private Line Resale. Robyn noted that they currently have the same service code modifiers. Robyn stated that this is also needed for performance reporting. Tom Hyde-Cbeyond stated that EEL & LMC are lumped together so asked why they needed to be differentiated. [Comment received from Eschelon: Tom Hyde-Cbeyond stated that EEL & LMC are lumped together on performance reporting] Robyn Libadia-Qwest stated that it is also to come in line with the Industry Standards which were established in 2003. Stephan Calhoun-Cbeyond stated that they had indicated to Qwest that Qwest was not in compliant and Qwest stated that they were within the guidelines. Pat Finley-Qwest stated that with the TRAK FID, Qwest did believe to be in compliance. Stephan Calhoun-Cbeyond stated that the billing elements were inconsistent with their ICA. Robyn Libadia-Qwest stated that she was comfortable that the billing of the Channel Termination, Channel Mileage, and the class of service USOCs, was correct. Robyn stated that the SGAT defines as an EEL Link but that on the bill it appears as Channel Term. Robyn stated that the Link is now referred to as the loop. Robyn noted that the rates billed are accurate in relation to the ICAs. Pat Finley-Qwest stated that the USOCs are published in the PCAT. Robyn Libadia-Qwest stated that in the ICA, the Channel Term equates to the loop. Tom Hyde-Cbeyond stated that when they are audited, they have to educate the auditors. Robyn Libadia-Qwest stated that Qwest does as well. Robyn Libadia-Qwest stated that this call was not to discuss the bill and stated that this CR is a benefit in the cleaning of the embedded base. Robyn stated that the benefit for the CLEC is not huge, but noted that in doing this it would eliminate interstate class of service, and other, USOCs. Tom Hyde-Cbeyond stated that the CLECs are being asked to do this and Qwest did not implement his CR. [Comment received from Eschelon: Tom Hyde-Cbeyond stated that the CLECs are being asked to do the work and spend resources when this and Qwest would did not implement his CR] Robyn Libadia-Qwest stated that this effort is costly but noted that it is not as costly as the Cbeyond request. Stephan Calhoun-Cbeyond asked why service orders couldn’t be issued. Robyn Libadia-Qwest stated that service orders are being mechanically generated; LSRs are not being generated. Stephan Calhoun-Cbeyond asked if manual service orders could be FOC’d. Robyn Libadia-Qwest stated that FOCs require an LSR and LSRs are not being generated. Tom Hyde-Cbeyond stated that the CLECs will have to issue service orders. Robyn Libadia-Qwest stated that she did not want to minimize the pain and stated that wee all have to bear the cost of changing our systems. Tom Hyde-Cbeyond stated that Qwest is changing data, not the operating system. Tom stated that this is a data base update. Stephanie Prull-Eschelon asked if Qwest was doing bulk service orders and that is why they would have the same PON. [Comment received from Eschelon: Robyn Libadia stated that the circuits are identified through a focus report which are then fed to IT so a mechanized service order can be created] Robyn Libadia-Qwest stated that we do have some flexibility in changing the embedded base and noted that the effort would start on April 11th and end on July 1st. Robyn stated that the time of when it is done and the pace that it is done in has some flexibility. Sami Hooper-Qwest stated that these will be mechanical service orders and that the PON would be the same because they would all be record correction orders. Sami stated that they would all have unique service order numbers. Stephanie Prull-Eschelon stated that this was a problem a year ago and the TRAK was to have corrected it and it did not, and now service orders to make the changes are to have the same PON. Stephanie states that if something drops for the customer, it would be a problem for Qwest and for the CLECs if all orders have the same PON. Stephanie stated that she is not confidant that if this issue was not fixed a year ago that it would now be taken care of. Stephanie stated that this could be a big impact to the end user customer. [Comment received from Eschelon: Stephanie stated that she is not confidant that if this issue was not tested correctly fixed a year ago that Qwest it would be able to would now be taken care of it now.. Stephanie stated it makes her leary that the Qwest PM was assured a year ago that the TRAK fid would flow down and we are finding out a year later that this is not the case. Stephanie asked what assurances we would have that this would be tested completely and work as we are assured it is going to before this moves forward] Pat Finley-Qwest stated that the orders would pass down to the different departments so that all would get the modifier changes. Tom Hyde-Cbeyond stated that even if Qwest were successful in keeping disconnects from occurring, a problem in regard to repair could exist in that the CLEC could report on the old circuit and could get back a circuit unknown. Tom stated that they would then need to escalate and it could take a lot of time for trouble resolution. Kim Isaacs-Eschelon asked how any order activity in the embedded base would be handled at the time of conversion. Sami Hooper-Qwest stated that there would be a master list of which CLEC was being converted and when the conversion would take place. Sami stated that the Center would also know that if the modifier had not yet been changed, to change it at that time. Sami stated that in this instance an FOC would have the new circuit id. Kim Isaacs-Eschelon asked about pre-order picking up the CSR. Sami Hooper-Qwest stated that when the service order is done, it would pick it up. Sue Wright-XO stated that they would then get a completion report with the new circuit id on it but that there could be a time lag until the CLEC issues their service orders. Sue asked how Qwest could help with that between when the Qwest order is done and the CLEC order is done. Robyn Libadia-Qwest stated that the completion report and the spreadsheet would have the service order number, State, ZCID, BTN, old circuit id, new circuit id, and the completion date. Sue Wright-XO asked if the CLECs would have the information prior to the completion date in order to prevent Qwest saying one thing and the CLECs saying another. Sami Hooper-Qwest asked how much lag time the CLECs needed and noted that the spreadsheet would indicate what needs to be done and by what date. Tom Hyde-Cbeyond asked how many for each CLEC, each day. Robyn Libadia-Qwest stated it would be no more than approximately 500 per day, per CLEC. Robyn stated that this would include no more than 100 in the Western region, per day. Robyn stated that this is where we have flexibility of how many per day are to be done. Tom Hyde-Cbeyond stated that it could not be 500 per day, and stated that he would want 5 per day. Susan Lorence-Qwest stated that Qwest would work with each CLEC individually in regard to the timing of the work effort. Susan stated that she believed it to be 500 per day, overall. Susan stated that a spreadsheet would be sent to a CLEC simultaneously with when we would convert a group of circuits, to keep in synch. Susan stated that the spreadsheet might be sent after the fact. Sue Wright-XO stated that XO had resource issues and that if they receive a spreadsheet after the circuits are converted, it could take XO 3 weeks to get their orders done and that could create a problem. Sue stated that they would need to tie their process to match the Qwest due dates. Susan Lorence-Qwest stated that this is something to look at. Kim Isaacs-Eschelon asked if a CLEC could opt out of this and not have the embedded base changed. Robyn Libadia-Qwest stated that this is not the position that Qwest would like to take. Kim Isaacs-Eschelon stated that the CLECs have given Qwest their concerns and asked if that with the impacts to ordering and repair if Qwest was moving forward. Kim stated that that there was not an issue with going forward with new circuit id’s but that the CLECs are waving a flag in regard to the conversion of the embedded base. Robyn Libadia-Qwest stated that Qwest wants to work with the CLECs in the conversion of the embedded base. Robyn stated that not changing them would make it more difficult to identify them. Robyn noted that this is only affecting the serial number formatted circuit ids. Robyn stated that there would be no changes to LATA Codes, the 1st & 2nd alphas, the serial numbers, or the suffixes. Robyn stated that for DS1/DS3, the only changes would be to the 5th & 6th characters, which are the 3rd & 4th alphas. Robyn stated that repair had been notified of this effort, so they would be aware in order to look for the old and the new circuit ids. Tom Hyde-Cbeyond stated that they would not be able to use mechanized repair. Robyn Libadia-Qwest stated that mechanized repair could be used with the new circuit ids. Tom Hyde-Cbeyond stated that they would have circuit ids that they could not report so will need to hire people for manual trouble reporting. Tom stated that the benefit to the CLECs is not sufficient. Sue Wright-XO stated that she is estimating that there 60 working days for this project. Robyn Libadia-Qwest stated that it is about 500 per day. Sue Wright-XO stated that there is a lot of internal work to do in 60 days. Robyn Libadia-Qwest stated that the 500 per day is not necessarily 500 per day for each CLEC. Sue Wright-XO stated that for XO, 30 per day would need to convert. [Comment received from Eschelon: Sue Wright-XO stated that looking at for XO’s current embedded to be completed in 60 day would mean, 30 circuits per day would need to convert ] Tom Hyde-Cbeyond stated that he wants 5 per day. Stephanie Prull-Eschelon stated that each company could have bigger projects and priorities and that could come into play. Stephanie stated that Eschelon could have bigger priorities than this effort. Robyn Libadia-Qwest stated that we hope that we can work together and explore options. Robyn stated that an FOC is not an option for Qwest. Sharon Van Meter-AT&T asked to confirm that this is an administrative change and not a physical change. Robyn Libadia-Qwest stated yes, that was correct. Sharon Van Meter-AT&T asked if the CLECs circuits could stay as-is and Qwest could have a cross reference in a Qwest system. Robyn Libadia-Qwest stated that this was discussed at the March CMP Meeting and noted that once the out order is done, the circuit is eliminated from all Qwest systems, so there could not be a cross reference. Tom Hyde-Cbeyond asked if all trouble reports would need to have the new circuit ids. Stephanie Prull-Eschelon stated that this would be bad for customers who use Mediaac. Diane Bowers-McLeod asked when they would get a list of the circuit ids impacted and asked that on the characters that are changing, if the same characters were going on each circuit. Robyn Libadia-Qwest stated that they would be consistent to EEL and consistent to LMC. Robyn stated that EEL & LMC would be different. Robyn stated that the plan is that Qwest would notify you 2 – 3 weeks prior to the conversion starting and would provide you with the circuit ids to convert. Robyn stated that daily, the CLEC would get the circuits that were converted the previous day. Robyn stated that Record orders have a 3 day interval and stated that maybe the spreadsheet could be provided sooner. Diane Bowers-McLeod asked to confirm that it would be 500 per day overall and not per CLEC. Robyn Libadia-Qwest stated that can be worked out and noted that if McLeod wanted to do all of theirs in 1 day, there was flexibility. Diane Bowers-McLeod stated that they may want to do theirs all in 1 day, as they have a workaround in place. Susan Lorence-Qwest asked if the other CLECs could look to see if they had workarounds in place. Stephanie Prull-Eschelon stated that Eschelon has no other means and due to vendor constraints, they do not have code rights to Eschelon’s system. Tom Hyde-Cbeyond stated that it is either an FOC from Qwest or manual orders. Robyn Libadia-Qwest stated that the CLECs could utilize the CSR and stated that orders and circuit ids would be on the CSR. Stephanie Prull-Eschelon stated that their vendor did not have the CSR and that the bill did not feed into their system. Jill Martain-Qwest stated that now that we have heard the CLEC concerns, we would revisit options based on the feedback received from the CLECs and have another meeting. Kim Isaacs-Eschelon stated that on the spreadsheet, they need the old circuit id, new circuit id, order number, and the CKR or the end user name. Diane Bowers-McLeod stated that there could be an OBF issue in that this should be EDI. Diane asked if the spreadsheet would be manually created and noted that if it were there could be human error. Sami Hooper-Qwest stated that it is mechanized. Sue Wright-XO stated that they cannot pull by circuit id alone; they need a CKR, customer name, and the original PON. Tom Hyde-Cbeyond stated that they want the original PON due to lack of consistency and mismatches. Jill Martain-Qwest stated that she did not know if we had the original PON but maybe have the other information. Sue Wright-XO stated that she wants to minimize the research time. Susan Lorence-Qwest stated that Qwest would regroup and would determine if we will hold everything or hold the embedded base piece. Susan asked to confirm that the CLECs were okay with Qwest’s moving forward with the going forward piece. Tom Hyde-Cbeyond stated that he was okay to keep the same and is okay with the going forward piece. Sue Wright-XO stated that if the new circuit ids are OBF, IMA needs to be used because certain REQTYPES cannot be used in EDI. Sue asked if Qwest was changing the ordering systems. Sami Hooper-Qwest stated that the ordering process was not changing. Stephanie Prull-Eschelon asked if IMA could handle the new format of the circuits, that most are EDI, and that could be an issue for the going forward piece. Sami Hooper-Qwest stated that only 2 characters were changing. Sue Wright-XO stated that if EDI, can REQTYPE of A be used for EEL. Rich-XO stated that he did not see the benefit. Robyn Libadia-Qwest stated that we would be able to uniquely identify the EEL & LMC circuits and stated that EEL now has specific service code modifiers. Sue Wright-XO asked what the benefit was for the going forward piece if the ordering systems were not being changed. Robyn Libadia-Qwest stated that starting on April 11th we would begin using the new service code modifiers. Robyn noted that none of the ordering or provisioning systems would change. Kim Isaacs-Eschelon stated that there is no benefit for Eschelon, as they have workarounds to identify EEL from LMC. Kim stated that Eschelon does not want the embedded base touched. Kim stated that there was no business benefit for the CLECs. [Comment received from Eschelon: Kim Isaacs-Eschelon stated that there is no benefit for Eschelon, as they have workarounds are able to identify EEL from LMC Private Line. Kim stated that Eschelon prefers that Eschelon’s does not want the embedded base not be included in the conversion touched. Kim stated that Qwest has not shown that there was no is a demonstrable business benefit for the CLECs.] Robyn Libadia-Qwest asked if the CLECs were then not interested in the developing of individual plans, even with the flexibility that we have. Kim Isaacs-Eschelon stated that if Qwest proceeds, it will be 5 per day. Tom Hyde-Cbeyond agreed with Eschelon. Jill Martain-Qwest stated that Qwest would discuss the feedback and that another ad hoc call would be scheduled to readdress this. Tom Hyde-Cbeyond requested a different start time. There was a question if Qwest would provide the data elements that would be on the spreadsheet. Robyn Libadia-Qwest stated that the data elements were provided on the 1st notice that was sent. Kim Isaacs-Eschelon stated that they would need additional elements, as discussed earlier. Tom Hyde-Cbeyond stated that Cbeyond has made major changes due to Qwest not implementing the Cbeyond CR and stated that Cbeyond does not need more changes. Kim Isaacs-Eschelon stated that Eschelon does not order EELs and stated that Eschelon can differentiate their private line circuits. [Comment received from Eschelon: Kim Isaacs-Eschelon stated that Eschelon does not only orders EELs and stated that Eschelon has no problems can differentiateing their private line circuits] Robyn Libadia-Qwest stated that the 3rd & 4th alpha’s were changing and that would be an impact to Eschelon. Kim Isaacs-Eschelon stated that Eschelon could not do this. [Comment received from Eschelon: . Kim Isaacs-Eschelon stated that Eschelon did not see any business benefit to changing the embedded base]. Jill Martain-Qwest stated that Qwest would revisit and asked the CLECs to send any other options to Qwest. Jill stated that another meeting would be scheduled for next steps. Jill asked the CLECs to look for the notification.

- March 16, 2005 Product Process CMP Meeting Discussion: Bonnie Johnson-Eschelon stated that she and Susan Lorence (Qwest) have been communicating via emails and stated that Eschelon had not yet decided to pursue a formal postponement but noted that Eschelon does have an objection. Bonnie stated that the CLECs are okay with the change on a going forward basis but that there were concerns with the conversion of the embedded base. Bonnie asked if Qwest could just move forward with the change on a going forward basis due to the CLEC concerns regarding the embedded base. Bonnie stated that one of the concerns is in regard to CLEC resources to accommodate this change. Bonnie stated that in an ad hoc meeting, the CLECs asked Qwest to generate a new FOC and Qwest said no. Bonnie stated that a new FOC is the preference of the CLEC Community, instead of working off of a spreadsheet. Bonnie stated that this would diminish CLEC resources. Bonnie stated that another concern is if Qwest was going to re-label and tag the circuits. Bonnie stated that both circuit IDs should be kept for the repair process. Bonnie asked if loss notification would be given for the disconnect portions. Bonnie stated that the CLECs are concerned with the conversion of the embedded base. Bonnie then stated that Eschelon had asked, in an email, if the service orders were going to be manually typed and that Qwest’s response was no, the service orders will be mechanized but that the process to identify the circuits is manual. Bonnie asked for confirmation and stated that she did not understand that with the CLEC resource issues that could arise, what the benefit to the CLEC is. Jill Martain-Qwest stated that meetings had been held with the CLECs and that these concerns had not been raised so Qwest made the assumption that we were OK to move forward with the CR. Jill stated that the notices had gone out and noted that it is important to Qwest to move forward with the conversion of the embedded base. Jill stated that if the timeframe was the issue, that maybe Qwest needs to better understand the CLECs concerns in order to determine if there are other options. Bonnie Johnson-Eschelon stated that she was unable to attend the ad hoc’s but that she was not sure that all the CLECs had a true understanding of this change. [Comment received from Eschelon: Eschelon stated that she was unable to attend the ad hoc’s due to other commitments and would not apologize for that but that she was not sure that all the CLECs had a true understanding of this change.] Bonnie stated that the CLECs have no issue with moving forward on a going forward basis, on the due date. Bonnie stated that maybe additional discussion is needed. Sue Wright-XO stated that XO sees this as a positive change going forward to help identify EEL circuits and asked if a change is needed, would they need to issue C and/or R orders. Sue stated that XO would then need to issue over 2,000 orders, which is a lot of internal work. Susan Lorence-Qwest stated that another ad hoc meeting could be scheduled in order to discuss the concerns in detail and to see if there are any options. Susan stated that there may or may not be any other options. Tom Hyde-Cbeyond stated that he agrees with the going forward approach but that the conversion of the embedded base is a large effort. Tom asked if the circuit ID from billing or from the FOC would be used. [Comment received from Eschelon: Tom said even if Qwest sent an electronic FOC there would still be a great amount of work to do.] Tom then noted that he had hoped that Qwest would perform a clean-up effort as the information on the FOC and Billing records did not always match. Robyn Libadia-Qwest stated that she agrees that another ad hoc meeting should be scheduled in order to have further discussion and see if we can work out a solution with the CLEC Community, individually, for the embedded base. Jill Martain-Qwest asked if Qwest was to find a way electronically to provide the CLECs with the new circuit IDs, if that would be acceptable. Bonnie Johnson-Eschelon stated that it would be helpful for the CLECs who use EDI, but that it would depend on how the systems interact with each other. Bonnie stated that she did not know if that could be the entire solution. [Comment received from Eschelon: Bonnie stated that she did not know if that could be the solution for all CLECs and a one size fits all approach may not work.] Sue Wright-XO stated that it could mean a different set of resources. Tom Hyde-Cbeyond stated that spreadsheet would need resources in order to match-up the circuits and get them changed. Tom stated that mechanically would be better but then it may not be the solution. Jill Martain-Qwest stated that an ad hoc would be scheduled so we can better understand the CLEC concerns and impacts. Tom Hyde-Cbeyond stated that they would attend the meeting. Susan Lorence-Qwest asked to confirm that all the CLECs are okay with the going forward approach for the circuit ID changes and that the embedded base is what needs further discussion. Tom Hyde-Cbeyond stated yes. Bonnie Johnson-Eschelon stated yes. Sue Wright-XO stated that she also concurred. Bonnie Johnson-Eschelon stated that the CR states that Telcordia had issued industry standards with unique service code modifiers for EEL, and asked when that was done. Robyn Libadia-Qwest stated that it was in 2003. [Comment received from Eschelon: Bonnie Johnson-Eschelon stated that then that industry standard was in place when C-Beyond issued its CR.] Robyn Libadia-Qwest asked if the CLECs receive any other form of mechanized communication, other than FOCs, for Record Order work. Tom Hyde-Cbeyond stated that he would need to get with his IT group to see if there was another method. Tom stated that he would bring that information to the ad hoc meeting. Robyn Libadia-Qwest stated that an FOC was generated via the LSR and noted that an LSR was not applicable for this process. [Comment received from Eschelon: Qwest stated that an FOC was generated via the LSR a CLEC sends and noted that the CLEC would not send an LSR for this process.] Tom Hyde-Cbeyond stated that there could be other methods and stated that he would check internally. Stephanie Prull-Eschelon stated that Qwest needs to take another look at other notices in order to see if any will meet their needs. Robyn Libadia-Qwest stated that Qwest would look into all options. Jill Martain-Qwest stated that the ad hoc meeting would be scheduled and asked the CLEC Community to look for the notification. This CR remains in Development status.

-- February 16, 2005 Product Process CMP Meeting Discussion: Jill Martain-Qwest stated that this CR was walked-on last month. Robyn Libadia-Qwest stated that the CLEC Input meeting was held on January 27th and resulted in 1 action item. Robyn stated that there was a question as to where to locate the meaning of the circuit ID format. Robyn stated that the information is located in the CEMR on-line help, circuit ID tutorial, in the FAQ section. Robyn noted that the URL is provided in the CR meeting minutes for the January 27th meeting. Robyn stated that Qwest plans to move forward with our targeted implementation date of April 11, 2005. Jill Martain-Qwest stated that this CR would move to Development status.

- January 27, 2005 CLEC Input Meeting Minutes: ATTENDEES: Sharon Van Meter-AT&T, Rosalin Davis-MCI, Amanda Silva-VCI, Kelly Morris-ELI, Peggy Esquibel Reed-Qwest, Robyn Libadia-Qwest, Sami Hooper-Qwest, Jeff Farra-Qwest, Julie Pena-Qwest, Jennifer Fisher-Qwest The current service code modifiers used for EEL and LMC circuits are the same as those used for Private Line and Private Line Resale circuits. The service code modifiers are the 3rd and 4th alpha characters or positions 5 & 6 embedded in a serial number formatted circuit id. Qwest will be changing the service code modifiers All EEL and LMC Loops (DS0, DS1, and DS3) have a serial number formatted circuit id. Qwest is changing the service code modifiers to uniquely identify EEL and LMC circuits from all PLT circuits in all Qwest systems. Telcordia has established industry standard service code modifiers specific to EEL,. LMC is a product unique to Qwest, has no standard modifiers, and Qwest has assigned service code modifiers to use specifically for LMC. Robyn noted that the CR contains a table with examples of old and new serial number formats.. Qwest will be going from 3 to 1 Network Channel Codes on EEL and LMC Loops at DS0 bandwidth which will result in additional changes to the 1st and 2nd alpha characters (or positions 3 & 4) of the circuit ID on EEL/LMC Loops at DS0 bandwidth. Robyn noted that this would only impact 2 CLECs that have DS0 bandwidth. On DS1 EEL/LMC and DS3 EEL Loops on the 3rd and 4th alpha characters will be changing. There will be no changes to the circuit IDs’ LATA code, serial number, or region suffix. There will be no changes to EEL or LMC multiplexed facilities as they have a CLLI code formatted circuit ID and the service code modifiers are not included in a CLLI code circuit ID. Qwest will begin using the new service code modifiers on all conversions from Private Line/Special Access and new installs of EEL and LMC Loops on April 11, 2005. Qwest will also begin conversions of the CLECs’ EEL/LMC Loops existing in their embedded base. Each CLEC will be contacted by their Service Management Team 2-3 weeks prior to conversion of their embedded base; and they will also be notified as the conversion of their embedded base is completed. Robyn then noted that we all will be able to differentiate between EEL and LMC. Sharon Van Meter-AT&T asked to confirm that the 3rd and 4th alpha characters of the circuit id are changing. Robyn Libadia-Qwest stated yes, on all bandwidths-DS0, DS1, and DS3. Sharon Van Meter-AT&T stated that the first example shows going from xx.lcfs to xx.lyfx. Robyn Libadia-Qwest stated that there are no changes where the xx is shown and noted that the f&s are service code modifiers. Robyn stated that since we are going to 1 NC code for DS0, LC, LD, LH will change to LY; and the 1st and 2nd alpha characters will also change on DS0 bandwidth only. Sharon Van Meter-AT&T asked if only the alphas were changing. Robyn Libadia-Qwest stated yes and that only DS0 is changing all four alphas. On DS1/DS3 loops, only the 3rd and 4th alpha characters will change. Robyn stated that effective 4/11/05; all new installs and conversions from PLT/SA to EEL/LMC will be assigned the new modifiers. Robyn stated that also on 4/11, conversions of the embedded base will begin.. Sharon Van Meter-AT&T asked if this was for local only and not for IXCs. Robyn Libadia-Qwest stated yes, this is for EEL and LMC Loops; and that Private Line and Special Access service code modifiers would remain the same as they are today. Sharon Van Meter-AT&T asked if a table of changes would be provided. Robyn Libadia-Qwest stated that Qwest will notify the CLECs individually 2-3 weeks prior to beginning conversion on their embedded base; and then daily with the old and new ids until the conversion of their embedded base is completed. Sharon Van Meter-AT&T asked what the meaning of L, Y, and X were. Robyn Libadia-Qwest stated that the Tech Pub provides information as to the values. Jeff Farra-Qwest clarified that the Tech Pub does have NC/NCI codes but not sure about circuit ids. Robyn Libadia-Qwest stated that the 1st 2 positions are the LATA Code, positions 3 & 4 are the first 2 characters of the NC, and that the 5th & 6th positions are the service code modifiers Qwest will be changing. Robyn also noted that an F (5th position) indicates intrastate and a G is for inter state. Sharon Van Meter-AT&T asked if this information was noted anywhere for future reference. Sharon stated that this was not a show stopper. Robyn Libadia-Qwest stated we would check. {Information on Circuit ID Format is located in the Circuit ID Format Tutorial located in the CEMR on-line help FAQ Section; URL: http://www.qwest.com/wholesale/systems/cemrandrce.html Robyn Libadia-Qwest stated that the length of time to convert an individual CLEC’s embedded base is dependant on the region and the number of circuits. There were no additional questions or comments.

- January 19, 2005 Product Process CMP Meeting Discussion Robyn Libadia/Qwest stated that currently the service code modifiers used for EEL and LMC circuits are the same as those used for Private Line and Private Line Resale circuits. The service code modifiers are the 3rd and 4th alpha characters embedded in a serial number formatted circuit id. Robyn reviewed the CR Description and stated that Telcordia has established industry standard service code modifiers specific to EEL. Robyn stated that because LMC is a product unique to Qwest, there are no standard modifiers for LMC; and Qwest has designated service code modifiers to use specifically for LMC. Robyn noted that the CR contains examples of old and new serial number formats. Robyn then stated that Qwest will be going from 3 to 1 Network Channel Codes, for EEL and LMC Loops at DS0 bandwidth. This CR will result in changes to the first 4 alpha characters embedded in the circuit ID on EEL/LMC Loops at DS0 bandwidth. On DS1 EEL/LMC and DS3 EEL Loops on the 3rd and 4th alpha characters will be changing. Robyn stated there would be no changes to the LATA codes, serial numbers, or suffixes on EEL/LMC Loop circuit IDs. There also will be no changes to multiplexed facilities with a CLLI code formatted circuit ID. Robyn stated that she is targeting an April implementation date. Robyn stated that before conversions of the embedded base begin, the CLECs will be contacted by their Service Management Team, 2-3 weeks prior to the conversion. The CLECs will also be notified after the conversion is complete. Robyn then noted that there is an ad-hoc meeting scheduled for January 27th. Jill Martain/Qwest asked for questions. There were none brought forward. Jeff Sonnier/Sprint asked if the circuit IDs that are changed would be re-FOC’d. Robyn Libadia/Qwest stated they would be notified by their Service Manager on a daily basis after conversions are completed; and that the Qwest is still working on the details of post conversion notifications of the CLECs embedded base. Jeff Sonnier/Sprint stated that Sprint would like the circuit id changes to be re-FOC’d in order for his system to automatically updated. Jill Martain/Qwest stated that the details need to be worked out and that discussion can take place on the ad-hoc call. Jill stated that IMA cannot FOC on a completed LSR. This CR moves to Presented status.


Information Current as of 5/4/2020