Wholesale: Products & Services

Open Product/Process CR PC012103-1 Detail

Description Of Change

1) New fields have been added to Reference Sheet A (required if adding Local and IntraLATA Operator Assistance

Format changes have been added to Reference Sheet B (a required form if customer is ordering Local Operator assistance only) which is a required section of the OS/DA Questionnaire:changed or added as follows.

1) New fields have been added to Reference Sheet A (required if ordering Local and IntraLATA Operator Assistance)

Section impacted:

Add the following new values to the required "Type of Signaling" section:

- Multi Frequency (MF) Signaling Yes No

- SS7 Yes No

- Release Link Trunking Yes No

Add the following new values to the required "Type of Calls" section:

- Type of Calls - Added InterLATA

2) Format change only to Reference Sheet B as follows:

- Operator Surcharge - Replaced the old format with a table (same as Serving Area Section in General).

3) Added two new required sections to Reference Sheet D (required form if adding Directory Assistance)

- Added new required section "Type of Signaling"

- Added new required section "Trunk Group Type"

Expected Deliverable:

Revised form-Replace existing questionnaire with new questionnaire as soon as possible

Project Meetings

05/21/03 May CMP Meeting Linda Sanchez-Steinke with Qwest said that the Operator Service / Directory Assistance documents became effective yesterday 5/19/03. There were no questions and this CR will move to CLEC Test status.

04/16/03 April CMP Meeting Kathy Bruggeman with Qwest said that the Operator Service / Directory Assistance documents are on the document review web site and asked if there were any questions. There were no questions and this CR will remain in Development status.

03/19/03 March CMP Meeting Kathy Bruggeman with Qwest presented the draft response. This CR was moved to Development status.

02/19/03 February CMP Meeting Kathy Bruggeman with Qwest presented this CR. New fields have been added on Reference Sheet A for MF, SS7 and Release link trunk signaling. Reference Sheet B has been reformatted and two new required fields; type of signaling and trunk group type, have been added to Reference Sheet D. This CR will be moved to Presented status.

CLEC Change Request Clarification Meeting

1:30 p.m. (MT) / January 28, 2003

1-877-554-8688 1930099 # PC012103-1 Update Operator Services/Director Assistance (OS/DA) Questionnaire on Website Attendees: Kathy Bruggeman, Qwest Product Manager Elizabeth Hamilton, Qwest Sr. Process Analyst Linda Sanchez-Steinke, Qwest Change Request Project Manager

Introduction of Attendees Introduction of participants on the conference call was made and the purpose of the call discussed.

Review Requested (Description of) Change The description of the change requested in the CR was reviewed. Kathy Bruggeman explained that there has been a new required field added to Reference Sheet D, Directory Assistance, Type of Signaling. There have also been valid values added to the existing required fields of the form.

Confirm Areas & Products Impacted Operator Services, Directory Assistance

Confirm Right Personnel Involved The correct personnel are involved.

Identify/Confirm CLEC’s Expectation Qwest would like to replace the existing questionnaire with the new questionnaire as soon as possible.

Identify any Dependent Systems Change Requests There are no dependent systems change requests.

Establish Action Plan (Resolution Time Frame) Kathy Bruggeman will present this CR at the February CMP Meeting.

CenturyLink Response

DRAFT RESPONSE For Review by CLEC Community and Discussion at March’s CMP Meeting

SUBJECT: Qwest’s Change Request Response PC012103-1 Update Operator Services/Director Assistance (OS/DA) Questionnaire on Website

At the February 19, 2003, CMP meeting Qwest introduced updates to the Operator Service and Directory Assistance questionnaire. The questionnaire, which is available via link from both the Operator Services and Directory Assistance Product Catalogs, (PCATs), is being updated to add the following required sections to Reference Sheet D (required if adding Directory Assistance):

- Type of Signaling - Trunk Group Type

The new questionnaire will be placed on the Qwest Document Review website in late March.

Sincerely,

Kathy Bruggeman Product Manager Global Wholesale Product Markets Qwest Corporation