Wholesale: Products & Services

Open Product/Process CR PC020205-2EX Detail

Description Of Change

Qwest is seeking otiQwest is also requesting implementation via a Level 1 Notice, in lieu of a Level 4 Notice.

Project Meetings

- March 16, 2005 Product Process CMP Meeting Discussion: Joy McConnell Couch-Qwest stated that there are a few questions that she will provide the response for, at today’s meeting. Joy stated that one of the questions was if this process would be available for QPP. Joy stated that it would not be available for QPP and noted that QPP services are specifically for 2 and 4 wire loops and not FTTP loops. Joy stated that there was another meeting held on February 28th, due to AT&Ts request, and that there were a few questions from that meeting. Joy stated that one question was in regard to inside wiring. Joy stated that the end user customer could purchase LineBacker and that inside wire is probably a warranty that a homeowner would have with an inside wire provider. Joy stated that inside wire can be done via the home owner’s request. Sharon Van Meter-AT&T asked why the end user customer would go with their vendor and not go to Qwest. Joy McConnell Couch-Qwest stated that the end user customer would most likely have a 10-year warranty with their vendor. Sharon Van Meter-AT&T asked to confirm that this process is only for new development. Joy McConnell Couch-Qwest said yes. Joy McConnell Couch-Qwest stated that another question was how Qwest would notify of an alarm. Joy stated that the notification of an alarm would be sent to the billing address that was on the order. Joy stated that if a reseller at an FTTP location wants the battery replacement notice sent to a different address, other than the billing address, they should mark the order for manual handling and note the alternate contact information in the Remark’s field of the order. Joy stated that if a dead battery alarm is received, the Qwest Service Manager would contact the reseller in order to notify them that battery replacement is required. Sharon Van Meter-AT&T stated that she may request another call. Sharon stated that she would open it up to all CLECs and noted that if another call is needed, she would send the request via email. Jill Martain-Qwest stated that this was effective on February 23rd and the CR would move to CLEC Test. Jill stated that we would work through any questions that we receive, if any.

- February 28, 2005 AT&T Requested Meeting ATTENDEES: Sharon Van Meter-AT&T, Mike Antanucci-AT&T, Patty Nisonger-AT&T, Joy McConnell Couch-Qwest, Janean Van Dusen-Qwest, Peggy Esquibel Reed-Qwest PURPOSE: Peggy Esquibel Reed-Qwest stated that AT&T requested the meeting and invited the CLEC Community, as a Q&A session. Sharon Van Meter-AT&T stated that AT&T could not attend the previous scheduled calls and that AT&T appreciated the scheduling of this call. Patty Nisonger-AT&T asked, for existing customers, how they would be advised of the changes and that a battery back-up would be needed. Joy McConnell Couch-Qwest stated that this process is effective for new customers and that they would be advised up-front as to what it entails. Joy noted that there is no impact to existing customers. Patty Nisonger-AT&T asked if Qwest was providing the back-up unit to the new customers. Joy McConnell Couch-Qwest stated yes. Patty Nisonger-AT&T asked how notification would occur in regard to the alarms. Joy McConnell Couch-Qwest stated that a letter would be sent. Patty Nisonger-AT&T asked if the letter would be sent to the end user customer or to the CLEC. Joy McConnell Couch-Qwest stated that the letter would be sent to the CLEC that is managing the account, as it would be inappropriate for Qwest to contact the end user customer directly. Patty Nisonger-AT&T asked if the letter would be timely enough and asked how long it would take the CLEC to get the letter. Joy McConnell Couch-Qwest stated that the letter would be sent with the first low battery alarm and that it would normally take about 3-5 weeks for the battery to actually expire. Joy stated that Qwest would keep sending notices. Sharon Van Meter-AT&T asked who specifically would get the letter, within the CLEC. Joy McConnell Couch-Qwest stated that the letter would be sent to the CLECs designated person. Patty Nisonger-AT&T asked how Qwest knows who to send the letter to. Janean Van Dusen-Qwest stated that the letter would be sent to the contact that is listed in the mailout distribution. Sharon Van Meter-Qwest asked which mailout distribution that Qwest was referencing. Janean Van Dusen-Qwest stated the distribution list of those who have opted to receive mailouts for Resale notifications. Sharon Van Meter-AT&T advised Patty Nisonger at AT&T that they would be Change Management Notices and that she, and others, can subscribe to receive them. Patty Nisonger-AT&T asked if the notifications could be flagged differently or have a different category. Patty noted that AT&Ts repair center would need to monitor the notices and something separate, just for this purpose, would be helpful. Janean Van Dusen-Qwest stated that she would check into the request and see if the notices could somehow be flagged or have a separate category. Sharon Van Meter-AT&T stated that this could be a change to the title of a notification. Sharon stated that she does not want this to be a change to the CMP Process. Peggy Esquibel Reed-Qwest stated that we would discuss internally to see what could be accommodated. Joy McConnell Couch-Qwest stated that with the deployment of the Fiber to the Premise architecture, the customer end needs a power source, which is the battery back-up unit at the customer’s location. Joy McConnell Couch-Qwest noted that Qwest would receive an alarm when the battery was failing and when it did fail, to be able to maintain lifeline capability. Mike Antanucci-AT&T asked if this was a fiber modem. Joy McConnell Couch-Qwest stated that it is an Optical Network terminating device. Mike Antanucci-AT&T asked how this would be tested for trouble. Joy McConnell Couch-Qwest stated that she was not too familiar with the testing process but stated that there would be specific test sets. Joy stated that this is a standard RJ11 jack. Mike Antanucci-AT&T asked to confirm that there would be no MLT Test. Joy McConnell Couch-Qwest stated that an MLT Test would not be appropriate, as MLT is copper based. Joy stated that this is a Greenfield deployment and that Qwest is not obligated to provide unbundling. Joy stated that Qwest provides resale voice. Patty Nisonger-AT&T stated that AT&T determines, via the test results, if they need their own technicians for the wire. Mike Antanucci-AT&T asked for Qwest’s position on inside wiring and if there was trouble. Joy McConnell Couch-Qwest stated that each development may be different and stated that there is only 1 development deploying at this time. Joy stated that she does not know if linebacker would apply or if they would be referred to an outside vendor. Mike Antanucci-AT&T noted to Patty Nisonger (AT&T) that they should have Qwest owned circuits. Patty Nisonger-AT&T stated that this is a significant issue and this would require AT&T to change all processes on their side of the house. Sharon Van Meter-AT&T stated that she understood and noted that once is handed off at the box, it is up to the customer to get inside wiring. Joy McConnell-Couch-Qwest stated that the DMARC is at the ONT, where the optical network takes place, is outside of the house. Joy stated that the battery back-up unit is located inside of the customer’s location. Mike Antanucci-AT&T stated that the battery back-up unit uses inside wire to power it. Patty Nisonger-AT&T stated that when there is trouble, they need Qwest to dispatch first and is concerned about a TIC charge. Patty stated that they cannot isolate the trouble without Qwest’s support. Sharon Van Meter-AT&T asked if the customer had to purchase the battery back-up unit. Joy McConnell Couch-Qwest stated that the unit is located within the customer’s premise and is part of the infrastructure. Joy stated that the battery replacement is paid by the end user. Joy stated that Qwest would provide the unit but the customer is responsible to maintain it. Joy stated that when the battery fails, Qwest would send a notice. Patty Nisonger-AT&T asked what happens if the unit goes bad. Mike Antanucci-AT&T stated that would occur probably 1 out of 10,000 times. Mike stated that because there are no moving parts, they usually don’t go bad. Mike then asked if the NID was located outside. Joy McConnell Couch-Qwest stated that the NID is the ONT and is located outside of the home. Mike Antanucci-AT&T stated that AT&T is a reseller of dial tone and if the customer has no dial tone, AT&T calls Qwest and would be business as usual; unless Qwest will maintain the inside wire. Mike stated that AT&T needs Qwest to check into that so that AT&T would know which of their processes they would need to change. Joy McConnell Couch-Qwest stated that she would check into the inside wire. Patty Nisonger-AT&T asked if for this process, AT&T would be charged for an isolation charge. Joy McConnell Couch-Qwest stated that the isolation charge is not a CMP item. Mike Antanucci-AT&T stated to Sharon and Patty (AT&T) that they need to discuss this internally. Sharon Van Meter-AT&T advised Patty (AT&T that they need Qwest to respond to the action items before they can change AT&Ts maintenance processes. Patty Nisonger-AT&T stated that AT&Ts existing decision making process is moot. Mike Antanucci-AT&T stated that they would need a new process. Sharon Van Meter-AT&T asked if Qwest was currently doing this only for Lone Tree and if there are other developments that will be done quickly. Joy McConnell Couch-Qwest stated that Lone Tree is the only development that has been disclosed. Mike Antanucci-AT&T stated to Sharon and Patty (AT&T) that other ILECs are also doing this, so AT&T needs to work on developing the new processes. Sharon Van Meter-AT&T stated that there could be additional questions at a later date. Peggy Esquibel Reed-Qwest stated that several calls had already been scheduled and that Qwest would proceed with this CR. The call was concluded.

- Exception Vote Meeting Minutes - February 17, 2005 Treatment of PC020205-2EX Fiber to the Premise (FTTP) Battery Replacement Process Purpose: The purpose of the Exception Meeting was to vote on whether to grant implementation prior to the normal implementation timeline, via a Level 1 Notice for PC020205-2EX Fiber to the Premise (FTTP) Battery Replacement Process. Attendees: Peggy Esquibel Reed-Qwest, Joy McConnell Couch-Qwest, Lynn Stecklein-Qwest, Janean Van Dusen-Qwest, Mike Johnson-Qwest, Susan Lorence-Qwest, John Hansen-Qwest, Loretta Huff-Qwest (emailed vote), Bonnie Johnson-Eschelon (emailed vote), Rosalin Davis-MCI (emailed vote), Marty Patrovsky-Wantel/Comspan (emailed vote), Jeff Sonnier-Sprint (emailed vote), Sharon Van Meter-AT&T (emailed vote), Amanda Silva-VCI (emailed vote) Meeting Minutes: Peggy Esquibel Reed-Qwest stated that this vote was rescheduled, from February 14th, because quorum was not achieved on the 14th in order for the vote to be conducted. Peggy Esquibel Reed-Qwest stated that some emailed votes have been received. CLEC participation in the Exception Vote Meeting was via email. Peggy Esquibel Reed-Qwest reviewed what the vote of ‘Yes’ and the vote of ‘No’ would indicate. A vote of ‘Yes’ will indicate a preference to allow PC020205-2EX Fiber to the Premise (FTTP) Battery Replacement Process to be implemented prior to the normal implementation timeline for this Level 4 Change Request, via a Level 1 notice. A vote of ‘No’ will indicate a preference that PC020205-2EX Fiber to the Premise (FTTP) Battery Replacement Process not be implemented prior to the normal implementation timeline. Peggy Esquibel Reed-Qwest asked if there were any additional emailed votes. Peggy Esquibel Reed-Qwest stated that the results of the vote are: Qwest voted Yes, via email Eschelon voted Yes, via email MCI voted Yes, via email Wantel/Compspan voted Yes, via email Sprint voted to Abstain, via email AT&T voted Yes, via email VCI voted Yes, via email Peggy Esquibel Reed-Qwest asked if there were any additional emailed votes. There were none. Peggy Esquibel Reed-Qwest stated that the exception passed and that the Exception CR, PC020205-2EX, was granted by a vote of 6 ‘Yes’ votes, 0 ‘No’ votes, and 1 ‘Abstain’ vote. Peggy Esquibel Reed-Qwest stated that implementation of this Exception Change Request would proceed, with a Level 1 Notice.

The vote was concluded at 1:15 p.m. MT

February 16, 2005 Product Process CMP Meeting Discussion: Joy McConnell Couch-Qwest stated that it was noticed last August via a joint planning session and also in November via Network Disclosure that Qwest is deploying FTTP in Lone Tree, Colorado which consists of fiber from the serving wire center to the end user customer location. Joy stated that Qwest cannot line power the phone at the end user location and that a battery back-up unit is needed to provide lifeline capability. Joy stated that Qwest would monitor the battery backup unit and when alarm is received, provide notice to resellers of how to obtain a replacement battery. Joy noted that the lifetime of a battery is 4-6 years, so battery replacement would be infrequent. Liz Balvin-Covad Comments to notes from Eschelon 2/24/05 said she was concerned the products noted were only resale and asked if Qwest would consider applying this process for UNE-P. Janean Van Dusen-Qwest stated that in the order, it states that this would be for resold services, and would not apply to unbundled elements. Joy McConnell Couch-Qwest also stated that rules per the TRO do not obligate unbundling of Greenfield FTTP deployments and agreed that UNE-P would not be available on FTTP. Bonnie Johnson-Eschelon asked if this would apply to QPP. Joy McConnell Couch-Qwest stated that she would check into what the commercial agreements cover. Bonnie Johnson-Eschelon asked if this only applied to Lone Tree or to all localities. Joy McConnell Couch-Qwest stated that this applies to all fiber to the premise locations and the first deployment is in Lone Tree, CO. Jill Martain-Qwest stated that the exception vote is scheduled to be conducted the next day. Bonnie Johnson-Eschelon asked Comments to notes received from Eschelon 2/24/05 if the reason Qwest was escalating this CR is because it is customer impacting and when the anticipated demand would start. Joy McConnell Couch-Qwest stated that it could be as soon as next week. Jill Martain-Qwest stated that this CR moves to Development status.

-- February 14, 2005 Exception Vote Meeting ATTENDEES: Rosalin Davis-MCI, Peggy Esquibel Reed-Qwest, Jamal Boudhaouia-Qwest, Michael Johnson-Qwest, Jannean Van Dusen-Qwest, Joy McConnell Couch-Qwest, Susan Lorence-Qwest, Georganne Weidenbach-Qwest, Lynn Stecklwein-Qwest Peggy Esquibel Reed-Qwest stated that the Quorum for the vote was 8 and that so far have 2 of the 8. Peggy stated that if Quorum was not achieved, the vote would be rescheduled for February 17th. Rosalin Davis-MCI stated that she submitted MCIs vote via email. Quorum was not achieved, the call was adjourned

-- Exception Pre-Meeting February 7, 2005 ATTENDEES: Jeff-Accenture, Rosalin Davis-MCI, Kim Isaacs-Eschelon, Bonnie Johnson-Eschelon, Peggy Esquibel Reed-Qwest, Michael Johnson-Qwest, John Hansen-Qwest, Janean Van Dusen-Qwest, Joy McConnell Couch-Qwest, Susan Lorence-Qwest, Georganne Weidenbach-Qwest

Peggy Esquibel Reed-Qwest stated that an exception change request was received from Qwest and that the purpose of this pre-meeting was to review the change request, answer questions, agree to the date/time for the vote meeting, and for Qwest to communicate what a vote of yes would mean and what a vote of no would mean. Peggy stated that Qwest is seeking an exception to the normal implementation timeline for this Level 4 change request. Peggy asked for questions, there were none brought forward. Joy McConnell Couch-Qwest stated that last August Qwest issued a joint planning notice and held the joint planning meeting. Joy stated that there were no CLECs that participated in the call. Joy stated that there was Network disclosure for Fiber to the Premise (FTTP) last November. Joy stated that when FTTP is deployed, that it would not allow Qwest to line power the End User phone from the Serving Wire Center. Joy stated that there is a battery back-up unit inside the customer location, powered by the customer, and noted that it is the responsibility of the customer to maintain it. Joy stated that Qwest would monitor the battery and that a notice of an alarm would be sent to the reseller in order for the reseller to contact the end user customer to arrange for battery replacement. Bonnie Johnson-Eschelon asked if there would be information provided on a facility check that would indicate that the architecture is Fiber to the Premise. Joy McConnell Couch-Qwest stated that the addresses that are served by Fiber to the Premise architecture are in the Network disclosure. Bonnie Johnson-Eschelon stated that currently the system does not indicate FTTP architecture and asked for the timeframe that Qwest will have the information contained in the system so that when a facility check is done, they will know that it is FTTP architecture. Joy McConnell Couch-Qwest stated that it is currently targeted for late summer. There were no other questions. Peggy Esquibel Reed-Qwest stated that the vote is scheduled to occur on February 14th at 9:00 a.m. MT. There was no dissent. Peggy then stated that a vote of ‘yes’ will indicate a preference to allow PC020205-2EX Fiber to the Premise (FTTP) Battery Replacement Process to be implemented prior to the normal implementation timeline for this Level 4 Change Request, via a Level 1 notice, in anticipation of customer demand. A vote of ‘no’ will indicate a preference that PC020205-2EX Fiber to the Premise (FTTP) Battery Replacement Process not be implemented prior to the normal implementation timeline. Peggy asked if there were questions regarding the yes/no vote. There were no questions. Peggy again noted that the vote would be on February 14th and stated that the notice and ballot would be sent today. Peggy also stated that the proposed PCAT Updates would be provided to the CLECs, prior to the vote meeting. Peggy noted that a quorum of 8 will be required for the vote to occur on the 14th and noted that the vote is a 2/3 majority vote in order for this exception to be granted. There were no additional comments or questions.