Open Product/Process CR PC021109-1 Detail |
| Title: End the Qwest Specialized Customer Premise Equipment Program. | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
|
|
||||||
| PC021109-1 |
Completed 6/17/2009 |
Resale | ||||
| Originator: Schwartze, Cindy |
| Originator Company Name: Qwest Corporation |
| Owner: Schwartze, Cindy |
| Director: |
| CR PM: Stecklein, Lynn |
Description Of Change |
|
Qwest is ending its specialized customer premise equipment program in the state of Minnesota. Under this program customers were leasing an adaptive equipment device. Qwest will stop billing the monthly lease charges for the equipment, but will allow the customer to keep the equipment. With this change, Qwest will no longer repair or replace this equipment. The USOCs that will be eliminated with the end of this program are: SQS (Adjunct Volume Control), SPT (Superprint 400 TDD), 31M (Stetomike Headset), SPM (DirecTel Speakerphone), WMV (Queue Plus Speakerphone), BCY (Toneringer), SRH (Signalman Lamp), PTMCU (Communication Printer), VLNSX (Volume Control), VEPNX (Non-Certified Porta Printer), VEPCX (Certified Porta Printer), 6XT (Visually Impaired Attendant Arrangement), VUXSX (Weak Speech Handset), REW (Auxiliary Receiver), AMS (Impaired Hearing Telephone), HC7 (Weak Speech Telephone). These monthly recurring charge USOCs will be removed from the customers service records. Currently, there are 18 Wholesale Customers with this leased equipment.
|
| Date | Action | Description |
| 2/11/2009 | CR Submitted | CR submitted |
| 2/11/2009 | Action Item Created | CR Acknowledged |
| 2/18/2009 | Discussed at Monthly CMP Meeting | Discussed at the February Monthly CMP Meeting - See Attachment D in the Distribution Package |
| 2/18/2009 | Status Changed | Status changed to Presented |
| 3/18/2009 | Discussed at Monthly CMP Meeting | Discussed at the March CMP Monthly Meeting - See Attachment D in the Distribution Package |
| 4/10/2009 | Communicator Issued | PROD.04.03.09.F.06213.Resale_GenrlV76 |
| 4/15/2009 | Discussed at Monthly CMP Meeting | Discussed at the April CMP Meeting - See Attachment D in the Distribution Package |
| 4/3/2009 | Status Changed | Status changed to Development |
| 4/15/2009 | Discussed at Monthly CMP Meeting | Discussed at the April CMP Meeting - See Attachment D in the Distribution Package |
| 5/18/2009 | Status Changed | Status changed to CLEC Test |
| 5/20/2009 | Discussed at Monthly CMP Meeting | Discussed at the May ProdProcCMP Meeting - See Attachment D in the Distribution Package |
| 6/17/2009 | Discussed at Monthly CMP Meeting | Discussed in the June ProdProc CMP Meeting - See Attachment D in the Distribution Package |
| 6/17/2009 | Status Changed | Status changed to Completed |
Project Meetings |
| 6/17/09 Prod/ProcCMP Meeting Mark Coyne-Qwest said this became effective 5/18/09 and asked if there was any objection to closure. There was no objection. 5/20/09 ProdProcCMP Meeting Mark Coyne-Qwest said that this became effective 5/18/09 and asked if there was any objection to closure. Kim Isaacs-Integra said that she would like to leave in CLEC Test another month. 4/15/09 Prod/Proc CMP Meeting Mark Coyne-Qwest said that this announced on 4/3/09 as a level 4 to become effective 5/18/09. 3/18/09 Prod/Proc CMP Meeting Mark Coyne-Qwest said that this will announce on 4/3/09 to become effective in mid May. 2/18/09 Product/Process CMP Meeting Cindy Schwartze-Qwest said that Qwest is ending its specialized customer premise equipment program in the state of Minnesota. Under this program customers were leasing an adaptive equipment device. Qwest will stop billing the monthly lease charges for the equipment, but will allow the customer to keep the equipment. With this change, Qwest will no longer repair or replace this equipment. The USOCs that will be eliminated with the end of this program are: SQS (Adjunct Volume Control), SPT (Superprint 400 TDD), 31M (Stetomike Headset), SPM (DirecTel Speakerphone), WMV (Queue Plus Speakerphone), BCY (Toneringer), SRH (Signalman Lamp), PTMCU (Communication Printer), VLNSX (Volume Control), VEPNX (Non-Certified Porta Printer), VEPCX (Certified Porta Printer), 6XT (Visually Impaired Attendant Arrangement), VUXSX (Weak Speech Handset), REW (Auxiliary Receiver), AMS (Impaired Hearing Telephone), HC7 (Weak Speech Telephone). These monthly recurring charge USOCs will be removed from the customers service records. Currently, there are 18 Wholesale Customers with this leased equipment Cindy said that we are working with the Service Manager to have record orders issued to remove the USOC. Bonnie Johnson-Integra asked if this product is in the CLECs ICA or in the Minnesota SGAT. Cindy Schwartze-Qwest said that we do have it in the PCAT for resale but we don’t resell CPE. She said that she will check in the ICA or SGAT and it will be removed from the tariffs. 2/18/09 Qwest Response: Cindy Schwartze-Qwest checked the MN SGAT and ICA for "Specialized Customer Premise Equipment" and there is no mention in either document. As stated in the call today, it is in the MN tariff: MN E&NS Non-Price Regulated Price List No.2, Sec 102.9 Special Needs Customer Premises Equipment.
|
Information Current as of 1/11/2021