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Open Product/Process CR PC022703-4 Detail

 
Title: System solution for the Collocation Transfer of Responsibility process.
CR Number Current Status
Date
Area Impacted Products Impacted

PC022703-4 Denied
2/27/2003
Ordering Collocation: Physical, Virtual, Adjacent, ICDF Collocation
Originator: Van Meter, Sharon
Originator Company Name: AT&T
Owner: Lacy, Jane
Director:
CR PM: White, Matt

Description Of Change

When a CLEC issues an application for the Transfer of Responsibility of a Collocation from one CLEC to another, the assuming CLEC can issue LSRs at any time during the transfer process. However, the assuming CLEC cannot issue any ASR orders; i.e. to augment trunk groups, for fifty (50) calendar days. While AT&T recognizes the fact that Qwest needs to "freeze" its databases and ensure that all circuits are transferred correctly, fifty (50) days is too long and limits the assuming CLEC from augmenting the services in the collocation space. Qwest states that the fifty (50) days "freeze" allows all circuit order changes to be done. Many of these changes are system changes; however, there is also manual work to be done. AT&T is requesting this process to be automated and is looking for a system solution to reduce the interval for the ASR restriction.

Expected Deliverable:

AT&T is requesting that the Transfer of Responsibility for Collocation be automated and a system solution be implemented to reduce the interval for the ASR restriction.


Date Action Description
2/27/2003 CR Submitted by ATT 
2/27/2003 CR Acknowledged by PP CMP Manager 
3/7/2003 Clarification Meeting 
3/19/2003 Presentation at CMP Meeting 
4/9/2003 Initial Response Sent 
4/16/2003 Qwest initial response presented at CMP Meeting 
5/21/2003 Qwest response presented at CMP Meeting 

Project Meetings

05-21-03 - CMP Meeting

Lacy-Qwest presented the Qwest denial. Van Meter-AT&T asked if any of the manual work could be mechanized or any of the current mechanized processes done in parallel. Lacy-Qwest stated that she had researched every process and that there was no way to further streamline the system. The CR was closed as denied.

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04-16-03 - CMP Meeting

Nelson-Qwest presented the Qwest response. Van Meter-AT&T asked if there was no moratorium on LSRs as the minutes indicated. Nelson-Qwest stated that the minutes were incorrect and that there was a 5 day freeze. The CR was moved to evaluation status.

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03-19-03 - CMP Meeting

Van Meter-AT&T presented the CR. The CR was moved to presented.

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Clarification Meeting 3:00 PM (Mountain Time) / Friday, March 7, 2003

1-877-550-8686 2213337#

Attendees Matt White – CRPM Jeff Cook – Qwest Jane Lacy – Qwest Lillian Robertson – Qwest Peggy Englert - Qwest Cindy Kalakis - Qwest Sharon Van Meter – AT&T

Introduction of Attendees White-Qwest welcomed all attendees and reviewed the request.

Review Requested (Description of) Change Van Meter-AT&T reviewed the description change.

Lacy-Qwest what is an acceptable timeframe? Van Meter-AT&T was recently in interconnection agreement negotiations with Qwest and had proposed 30 days. She continued that she’d be happy with 21 days.

Robertson-Qwest asked if AT&T had any ideas for ways for Qwest to improve this process. Van Meter-AT&T stated that she’d like to see a script run that automatically updated all the collocation information.

Lacy-Qwest stated that during the 50 day freeze there was no moratorium on LSRs. Qwest agreed that the CLECs wouldn’t have to write ASRs, instead Qwest would write them manually. She stated that this is one step in a long sequential process. Van Meter-AT&T stated that the CLEC was put in a difficult position if it didn’t have enough trunks during this period. She stated the in such a case issuing LSRs didn’t do the CLEC any good.

Lacy-Qwest asked if AT&T would rather issue the ASRs for the DS3s and trunks? Van Meter-AT&T stated that the 50 day freeze had only happened to AT&T once, and that at that time AT&T didn’t have many ASRs to issue. She explained that she was concerned that 50 days is a long time for a company not to be able to issue orders.

Confirm Areas and Products Impacted White-Qwest confirmed that the attendees were comfortable that the request appropriately identified all areas and products impacted. Confirm Right Personnel Involved White-Qwest confirmed with the attendees that the appropriate Qwest personnel were involved.

Identify/Confirm CLEC’s Expectation White-Qwest reviewed the request to confirm AT&T’s expectation.

Identify and Dependant Systems Change Requests White-Qwest asked the attendees if they knew of any related change requests.

Establish Action Plan White-Qwest asked attendees if there were any further questions. There were none. White-Qwest stated that the next step was for AT&T to present the CR at the March Monthly Product/Process Meeting and thanked all attendees for attending the meeting.


CenturyLink Response

May 14, 2003

RESPONSE For Review by CLEC Community and Discussion at the May 21, 2003, CMP Product/Process Meeting

Sharon Van Meter AT&T Communications

SUBJECT: Qwest’s Change Request Response - CR #PC022703-4

This letter is in response to CLEC Change Request PC022703-4. This CR is a request by AT&T to automate the process to transfer ASR circuits from a vacating CLEC to an assuming CLEC in order to reduce the moratorium interval to submit ASR orders.

Qwest’s current process that enables the transfer of ASR type circuits from a vacating CLEC to an assuming CLEC requires coordination between several internal organizations that have responsibility for overseeing the updates to the affected databases. The record activity that occurs in the affected databases must be done sequentially and can only progress to the next downstream system once the step has been completed and any errors that were detected have been corrected. ASR orders received during the transfer process could cause the existing circuits that are in the process of being transferred to reject. Additionally, if change orders were processed prior to the completion of the transfer, it could obscure the correct CLEC to be notified in cases of maintenance, blockage, and/or overflow issues. It is a regulatory requirement that Qwest notify the carrier of capacity issues related to blocking.

Responding to a request to transfer ASR type circuits from a vacating CLEC to an assuming CLEC involves the following activities: - Update the billing system with the new ACNA, CIC, BAN, contact information, etc. - Update the TIRKS database with the new ACNA, MCN, BTN. - Update to the call record detail database with the new ACNA. - Update to the trunk record database with the new ACNA. Consideration is also given in the coordination of these database updates so as to avoid usage fallout at the time the bill is generated.

The moratorium imposed on the placement of the circuits is necessary in order to allow time for each impacted database to be updated. In addition there are timing requirements that must be taken into consideration when coordinating the updates to each database. Careful evaluation was given to determine if there were any processes that could be automated, which could reduce the moratorium time frame. Unfortunately an automated solution was not identified. Due to the nature of this type of request, the complexity and coordination involved among multiple systems prohibit Qwest from being able to remove the moratorium on placing ASR orders until the transfer is complete. Qwest respectfully declines this change request for the following reason: Technologically not feasible – automation opportunities, to reduce the moratorium on ASR orders, are not available.

Sincerely, Jane Lacy Product Manager

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April 9, 2003

INITIAL RESPONSE For Review by CLEC Community and Discussion at the April 16, 2003, CMP Product/Process Meeting

Sharon Van Meter AT&T

SUBJECT: Qwest’s Change Request Response - CR #PC022703-4

This is a preliminary response regarding AT&T CR PC022703-4.

There are a number of issues to be analyzed in answering this request. For this reason, Qwest would like to move this Change Request into the Evaluation Status to provide a complete answer to this request.

Qwest will provide a status update at the May CMP meeting and will outline their response at that time.

Sincerely,

Jane Lacy


Information Current as of 1/11/2021