Open Product/Process CR PC031804-1 Detail |
| Title: Repair Interval Process | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC031804-1 |
Withdrawn 4/15/2009 |
Maintenance / Repair, Ordering, Billing | UNE, UNE Loop | |||
| Originator: Berard, John |
| Originator Company Name: Covad |
| Owner: To Be Determined |
| Director: |
| CR PM: Andreen, Doug |
Description Of Change |
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Covad proposes that a product be developed to provide a four hour MTTR when ordered on the LSR for UNE Loops or other specified services or offerings currently provided with a longer MTTR. This product would be ordered on a circuit specific basis and not necessarily applicable to entire product groups. Covad is willing to explore the development of an expedited joint repair process as part of a four hour MTTR product offering.
Expected Deliverable: As soon as possible.
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| Date | Action | Description |
| 3/18/2004 | CR Submitted | |
| 3/18/2004 | Received e-mail from John Berard stating Covad was retracting the CR | |
| 3/19/2004 | CR Acknowledged & Retract e-mail sent to John Berard | |
| 3/22/2004 | CR Closed | |
| 4/15/2009 | Discussed at Monthly CMP Meeting | Discussed at the April CMP Meeting - See Attachment N in the Distribution Package |
| 4/21/2009 | Status Changed | Status changed to Withdrawn - CR placed in a Closed Status in error |
Project Meetings |
| 03/22/04 - March 22,2004 Dear John Berard, Thank you for participating in the Qwest Change Management Process (CMP). We have received your Change Request (CR) submission titled, "Special Service Protection (SSP) for UNE Loops." Per your discussion with Kit Thomte on March 22, 2004 we would ask that you route this request through you service manager. As you and Kit discussed, your service manager with product management can best make the determination if meeting this request would require a new product introduction. Should you and your service manager conclude that the request does not require a new product we would be glad to introduce it through the CMP process at that time. Sincerely, Doug Andreen Change Request Project Manager Qwest 303-382-5777
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Information Current as of 1/11/2021