Wholesale: Products & Services

Open Product/Process CR PC031902-1 Detail

 
Title: Service Interval Guide (SIG) Updates (being executed under the exception process)
CR Number Current Status
Date
Area Impacted Products Impacted

PC031902-1 Completed
4/17/2002
Pre-Ordering, Ordering, Provisioning, Listings Resale, Collocation, UNE-P
Originator: Hooks, Perry
Originator Company Name: Qwest Corporation
Owner: Hooks, Perry
Director:
CR PM:

Description Of Change

This Change Reqest is to highlight, announce and clarify recent interval impacting changes/additions made to the Service Interval Guide which will be made available on 3/29/02 at the folowing URL: http://www.qwest.com/wholesale/guides/sig/index.html. All SIG changes to be posted on 3/29, including non interval impacting language calrifications and corrections, can be viewed by accessing the Red Lined Service Interval Guide posted for your review on the document review page of the CMP webs site (http://www.qwest.com/wholesale/cmp/review.html).

The following sections of the SIG have been updated with the following changes:

Unbundled Network Elements Platform - UNE-P

UNE-P POTS:

- Previous Interval for "Suspend" was changed to include Saturday as a possbile "next business day".

- New interval added for "Deny" to include "same business day if request is received before noon MT, otherwise

next business day (may be Saturday)"

UNE-P PBX:

- New intervals added for Zone 2 wire centers contingent on volume

UNE-P DSS:

- Updated interval from "Trunk Installation Services" from 9 business days to 12 business days

- Added "Designed Changes to T1 and Trunks" category with appropriate intervals

- Modified "Add/Change Trunks on existing facilities" to eliminate Zone differentiation resulting in a single

interval contingent on volume

UNE-P ISDN BRI:

- Changed "Conversion as Specified" interval for 1-10 Loops from ICB to 3 business days where a Loop change

is not involved.

- Added 11 or more Loops FOC of 192 hours and ICB Installation for all activities

UNE-P ISDN PRI:

- Modified "Add/Change Trunks on existing facilities" to eliminate Zone differentiation resulting in a single interval contingent on volume

UNE-P Centrex 21:

- Added "Non Designed Conversion As Is" with FOC and Installation Guidelines of 3 business days or 2 in CO

and MN.

- Clarified language on description of line and feature changes and added Colorado and Minnesota intervals.

- Added Non Designed with Dispatch intervals of next available due date by Appointment Scheduler with a

minimum of 3 business days. CO and MNdefault is 2 business days.

- "Deny/Restore" added with same business day if request is received before noon MT, otherwise next day

Installation Guideline.

UNE-P PAL:

- "Deny/Restore added with same business day if request is received before noon MT, otherwise next

business day (may be Saturday)

Resale

Resale POTS Business:

- Suspend/Restore Installation Guidelines interval - added "may be Saturday"

- New interval for "Deny" to include same business day if request is received before noon MT, otherwise next

business day (may be Saturday)

Resale PAL:

- Added "Deny/Restore" activity language and added FOC and Installation Guidlines

Resale Centrex 21:

- Added "Non Design Conversion As Is" with FOC and Installation of 3 business days or 2 business days in CO

and MN

- Added "Non Designed New Installs" section with appropriate intervals

- Added "Deny/Restore" activity with applicable intervals

Resale Centrex 21 - ISDN:

- Added "Conversion As Is" section with 3 Business Day Installation

- Clarified "Conversion As Specified" with appropriate intervals

- Separated "New Installs" with appropriate intervals

- Clarified "Line Feature" language and added "13 business day" interval if a Loop is added or changed.

- Added "Remove Loop or Completely Disconnect Service" with appropriate intervals

Resale ISDN PRI:

- Removed High and Low Density language and designations resulting in a single interval contingent on volume

Resale DSS:

- Changed "Trunks Installation Services Ordered" for 1-3 Facilities to 12 business days from 9 business days

- Added "Designed Changes to T1 and Trunks" category with appropriate intervals

Resale PBX DID:

- Changed Installation to include Zones 1 and 2 to bring intervals into parity with Retail High and Low Densitiy

intervals

Directory Listings:

- Added "Complex Listings" section to "Directory Listings" with appropriate intervals

Collocation

Caged Physical (unforecasted):

- For both "Timely Quote Acceptance" and "Late Quote Acceptance" interval was changed from 120 Calendar

Days from receipt of Complete Application to 90 Calendar Days from receipt of Complete Application, in

Montana only

Virtual Collocation (unforecasted):

- For "Timely Quote Acceptance/Equipment delivered prior to day 53" interval was changed from 120 Calendar

Days from receipt of Complete Application to 90 Calendar Days from receipt of Complete Application, in

Montana only

- For "Timely Quote Acceptance/Equipement Delivered after day 53" interval changed from 75 Calendar Days

from receipt of CLEC equipment to 45 Calendar Days from receipt of CLEC equipment, in Montana only

- For "Late Quote Acceptance/Equipment delivered before day 53" interval changed from 120 Calendar Days

from Quote Acceptance to 90 Calendar Days from Quote Acceptance, in Montana only

- For "Late Quote Acceptance/Equipment delivered after day 53" interval changed from 75 Calendar Days from

receipt of CLEC Equipment to 45 Calendar Days from receipt of CLEC Equipment, in Montana only

ICDF Collocation (unforecasted)

- For both "Timely Quote Acceptance" and "Late Quote Acceptance" interval was changed from 90 Calendar

Days from receipt of Complete Application to 45 Calendar Days from receipt of Complete Application, in

Montana only


Date Action Description
3/17/2002 CR Submitted by Qwest 
3/19/2002 CR acknowledged by P/P CMP Manager. 
3/19/2002 Qwest Mailout, PROS.03.19.02.R.00402.SIG_DocReview, issued to CLECs. 
3/20/2002 CMP Meeting - Qwest walked-on its CR and introduced it to the participants. Qwest requested and it was agreed that the CR would be executed under the Exception Process. Meeting discussions will be set forth in the Product/Process Meeting Minutes to be posted on the CMP Web site. CR will be moved to Evaluation. 
3/20/2002 SIG document posted to CMP Document Review Web Page for comments by CLECs. 
3/29/2002 Qwest Mailout, PROS.03.29.02.F.00413.SIG_Update, issued formal notification of SIG Updates effective March 29, 2002. Status changed to Presented. 
4/17/2002 CMP Meeting - Qwest advised that the Final Notification was issued March 29th. It was agreed that the CR could be closed. 

Project Meetings


Information Current as of 1/11/2021