Wholesale: Products & Services

Open Product/Process CR PC060403-1 Detail

 
Title: Grandparent of CustomNet in MN for Public Access Lines (PAL) classes of service.
CR Number Current Status
Date
Area Impacted Products Impacted

PC060403-1 Completed
9/17/2003
Resale
Originator: Van Dusen, Janean
Originator Company Name: Qwest Corporation
Owner: Van Dusen, Janean
Director:
CR PM: Sanchez-Steinke, Linda

Description Of Change

CustomNet will be granparented in MN effective 8/15/2003 for Public Access Lines (PAL) customers. Fraud Protection will be available as the replacement product.

Expected Deliverable:

8/15/03


Date Action Description
6/4/2003 CR Received 
6/6/2003 CR Acknowledged 
6/13/2003 Held Clarification Meeting 
6/18/2003 June CMP Meeting - Meeting minutes will be posted to this CR's Project Meetings section. 
6/30/2003 Held CLEC input meeting 
7/8/2003 Qwest issued product notice PROD.07.08.03.F.03460.CustomNet_V5.0 
7/16/2003 July CMP Meeting - Meeting minutes will be posted to this CR's Project Meetings section. 
8/20/2003 August CMP Meeting - Meeting minutes will be posted to this CR's Project Meetings section. 
9/17/2003 September CMP Meeting - Meeting minutes will be posted to this CR's Project Meetings section. 

Project Meetings

09/17/03 September CMP Meeting Janean Van Dusen with Qwest said that the changes were effective 8/15/03. This CR will be moved to Completed status.

08/20/03 August CMP Meeting Janean Van Dusen with Qwest gave an update on the CR and said that the PCAT was effective on 8/15. This CR will be moved to CLEC Test status.

07/16/03 July CMP Meeting Janean Van Dusen with Qwest gave an update on the CR and said that the PCAT was updated on 7/8 and will be effective on 8/15.

Meeting Minutes

Grandparent of CustomNet in MN for Public Access Lines (PAL) classes of service CMP Product & Process June 30, 2003 1-877-572-8687, Conference ID 3393947# 8:30 a.m. - 8:45 a.m. Mountain Time

List of Attendees Sharon Van Meter, AT&T Janean Van Dusen, Qwest Pat Finley, Qwest Linda Sanchez-Steinke, Qwest Marcia Ziegler, Qwest

PURPOSE At the June CMP Meeting, participants agreed to hold a conference call to obtain input from the CLEC Community on the proposed change request and a time for questions and answers to be addressed. The following is the write-up of the discussions, action items, and decisions made in the working session.

MEETING MINUTES The meeting began with Qwest making introductions and welcoming all attendees.

Overview of Change Request Janean Van Dusen with Qwest provided an overview of the change request, Grandparent of CustomNet in MN for Public Access Lines (PAL) classes of service, and said that on 8/15/03 the service will be grandparented and will no longer be available for new orders. For customers with the existing service, it will remain on the line and no new orders for CustomerNet in Minnesota will be accepted. Fraud Protection is the alternate product for CustomNet and the USOCS are PSESI, PSESO, PSESP. Qwest opened up the discussion for questions.

Questions and Answers Sharon Van Meter with AT&T asked for a definition of CustomNet. Pat Finley said CustomNet service provided screening and blocking restricting billing on long distance calls and alternate billing. Fraud Protection, the alternate product, prevents PAL lines from accepting incoming collect calls and prevents third number billing to coin.

Qwest asked if there were any additional questions. No questions were asked.

These minutes will be posted to CR PC060403-1 on the CMP Web site.

06/18/03 June CMP Meeting Janean Van Dusen with Qwest presented this CR. CustomNet will be grandparented in Minnesota effective 8/15/03 and Fraud Protection is the alternative product for CustomNet. Qwest would like to hold an input meeting on 6/30/03 at 8:30 Mountain time and will provide a notification with details of the call. This CR will be moved to Presented status.

CLEC Change Request Clarification Meeting 8:30 a.m. (MT) / Friday, June 13, 2003 1-877-554-8688 PIN 1930099 # PC060403-1 Grandparent of CustomNet in MN for Public Access Lines (PAL) classes of service. Name/Company: Janean Van Dusen, Qwest Pat Finley, Qwest Linda Sanchez-Steinke, Qwest

Introduction of Attendees Introduction of participants on the conference call was made and the purpose of the call discussed.

Review Requested (Description of) Change The description of the change requested in the CR was reviewed. Janean Van Dusen said that CustomNet will be grandparented in MN for Public Access Lines classes of service on 8/15/03. If customers have CustomNet in MN they can keep the product and on 8/15/03 it will be grandfathered.

Confirm Areas & Products Impacted Products impacted are Resale PAL

Confirm Right Personnel Involved Qwest confirmed that Janean Van Dusen and Pat Finley are correct personnel to resolve the CR.

Identify/Confirm CLEC’s Expectation Qwest plans to hold an meeting to gain input from CLEC Community on 6/30/03.

Identify any Dependent Systems Change Requests No dependent change requests were identified.

Establish Action Plan (Resolution Time Frame) Janean Van Dusen will present this CR at the June CMP Meeting.


Information Current as of 1/11/2021