Open Product/Process CR PC071502-1 Detail |
| Title: Include CFA Information on PTA Email Notifications of NDT | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC071502-1 |
Completed 12/18/2002 |
Coordinated Hot Cuts and Regular Cuts | LNP, Unbundled Loop, UNE Loop | |||
| Originator: Mendoza, Lori |
| Originator Company Name: Allegiance |
| Owner: Hendricks, Linda |
| Director: |
| CR PM: Thomte, Kit |
Description Of Change |
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Allegiance is requesting that the CFA information be added to the current PTA notifications of NDT. During the testing of the PTA tool notification of NDT, there have been several instances of receiving a notification of NDT that were Qwest errors. When Allegiance has researched these, everything checks out fine. Our translations are correct, and when dispatching our Tech to our Collocation to check the pairs, the pairs are working fine. The issue has been that Qwest has them on the wrong pair and in some instances the service order has been incorrectly issued.
This is resulting in Allegiance spending extra time, effort and money to isolate the NDT issue to the Qwest side. What would resolve this is if the Pair Information was also on the PTA notification next to the telephone number. With this information showing what pairs Qwest is testing to, we can identify the error quicker.
Expected Deliverable: Receiving the PTA email notifications of NDT with the CFA information provided in addition to PON, TNs and DD
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| Date | Action | Description |
| 7/15/2002 | CR Submitted by Allegiance | |
| 7/15/2002 | CR acknowledged by P/P CMP Manager. | |
| 7/17/2002 | Spoke with Allegiance regarding potential times for meeting | |
| 7/22/2002 | Held clarification meeting with Allegiance | |
| 8/21/2002 | This CR is in "Evaluation" status and is alligned with another CR | |
| 9/10/2002 | Sent Draft Response to Allegiance | |
| 9/18/2002 | September CMP Meeting: CR status changed to "Development" Meeting minutes will be posted to this CR's Project Meeting section and the CMP Web site. | |
| 10/14/2002 | Level one notification sent to CLEC community PROS.10.14.02.F.00598.CFA_Email_Notice | |
| 10/16/2002 | October CMP Meeting: This CR will change "CLEC Test" Meeting minutes posted to this CR's Project Meetings section and the CMP Web site. | |
| 11/20/2002 | November CMP Meeting: This CR will reamin in "CLEC Test" October CMP Meeting: Meeting minutes posted to this CR's Project Meetings section and the CMP Web site. | |
| 12/18/2002 | December CMP Meeting: This CR changed to Closed Status in the CMP Meeting. Meeting minutes posted to this CR's Project Meeting section and the CMP Web site. |
Project Meetings |
| 12/18/02 December CMP Meeting Qwest (Hendricks) reported that the QCCC is working to ensure they follow the process and Allegiance (Mendoza) reported the process is working as agreed to and it is O.K. to close the CR. This CR will change to Closed status. 11/20/02 November CMP Meeting Qwest (Thomte) indicated that she thought some problems had been identified recently through a comment from Lori Mendoza. Linda Hendricks confirmed that was true. Allegiance (Mendoza) indicated that they were getting CFA on the PTA about 50 percent of the time. Other CLECs indicated they were seeing problems as well. This CR will remain in CLEC Test.
10/16/02 October CMP Meeting Qwest initiated a Level 1 notification (PROS.10.14.02.F.00598.CFAEmailNotice) on October 14 advising the CLEC community that CFA information would be provided on PTA E-mail notifications. This CR moved to “CLEC Test”
09/18/02 September CMP Meeting This CR should be discussed in conjunction with PC050302-1. Qwest provided an updated response indicating this Change Request has been accepted, although it is dependent on the implementation of PC050302-1. Participants agreed that PC071502-1 CR can implement with a Level 1 notice after comments cycle is completed for PC050302-1. This CR will change to "Development"status with agreement to update to "CLEC Test" once Level 1 notice is sent. 08/21/02 - August CMP Meeting Minutes This CR is dependent on CR PC050302-1. This CR status changed to "Evaluation" Date: July 22, 200 Place: 1005 17th St Room 1770-C Call-In No.: 877 550-8686 CR No.: CLEC Change Request PC071502-1 Clarification Meeting
Attendees Name/Company: Terry Wicks Allegiance Russ Urevig Qwest Linda Hedricks Qwet Steve Hilleary Qwest Phyllis Sunnins Qwest Kit Thomte Qwest Meeting Agenda: Action 1.0 Introduction of Attendees See list above 2.0 Review Requested (Description of) Change Terry Wicks reviewed the CR with the SMEs from Qwest. 2.1During the trial that was held in May and June Allegiance investigated situations that resulted in NDT. *One scenario was due to the Service Order being written with information that was different than what appeared on the LSR. *Another scenario was due to the Central Office being wired incorrectly. 2.2Terry indicated that if Allegiance knows up front what CFA Qwest is testing to it allows them to resolve the issue faster. Allegiance can review based on what they passed on the LSR and what Qwest FOCd back. 2.3 3.0 Confirm Areas & Products impacted 3.1 UNE, Unbudled Loop 4.0 Confirm Right Personnel Involved 4. The team agreed that Linda Hendricks would be the respondent Steve will participate, and Phyllis and Russ would have no further action. 5.0 Identify/Confirm CLEC’s Expectation 5.1 Receive notification regarding CFA used in no dial tone situations 6.0 Identify any Dependent Systems Change Requests 6.1 7.0 Establish Action Plan (Resolution Time Frame) 7.1 No systems are impacted the time frame would be dependent on the participation of the CLEC in the meeting and the timing of updating the documentation.
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CenturyLink Response |
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September 5, 2002
Terry Wicks Allegiance SUBJECT: Qwest’s Change Request Response - CR #PC071502-1 Include CFA Information on PTA Email Notifications of NDT. This is a preliminary response regarding Allegiance CR PC071502-1 (Include CFA Information on PTA E-Mail Notifications of NDT). As discussed in the August Product & Process Monthly CMP Meeting, this CR is dependent on the outcome of PC050302-1 (Email Notification of No Dial Tone at 48 Hours). The implementation of Change Request PC050302-1 is being pursued as a CMP Level 3 change as agreed to in the July Product & Process Monthly CMP Meeting. Based upon the issuance of notice PROD.09.05.02.F.00818.AnalogLoop24Wire, Change Request PC050302-1 is currently in a comment cycle. Upon the implementation of Change Request PC050302-1 Qwest anticipates being able to make changes as described in PC071502-1. Specifically, Qwest expects to be able to include CFA information in addition to PON, TNs and DD in PTA e-mail notifications. Assuming the successful implementation of e-mail notifications of No Dial Tone (NDT) per Change Request PC050302-1, Qwest would propose to notify the CLEC community of the changes specified in PC071502-1 as a Level 1 change (i.e. “additional information that does not change the product or process”). Qwest will seek concurrence with this approach at the September Product & Process Monthly CMP Meeting. Sincerely, Linda Hendricks Lead Project Analyst Qwest
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Information Current as of 1/11/2021