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Open Product/Process CR PC073003-1 Detail

Description Of Change

requests review of the test plan and results prior to IMA deployment.

Expected Deliverable:

That Qwest provide in advance of deployment IMA test plans and results.

Project Meetings

Thu 12/11/03 4:50 PM From: Elizabeth Balvin [liz.balvin@mci.com] To: Sanchez Steinke, Linda Subject: FW: Draft Response PC073003-1

Linda,

Please provide the details of what Qwest anticipates providing that was factored into the LOE.

Thanks in advance,

Liz Balvin MCI Carrier Management - Qwest Region Internal Line - V625-7305 External Line - 303-217-7305 Pager (888) 900-7221

11/19/03 November CMP Meeting Kit Thomte with Qwest said that this CR was being discussed with the Global Action Item meeting 11/18/03 and Connie Winston had implied that it might not go forward. Qwest will update the response. Liz Balvin said there might be the ability for CLECs to request testing scenarios specific to the GUI. This CR will remain in Evaluation status.

10/15/03 October CMP Meeting This CR was discussed at the 10/14/03 meeting and it was agreed this CR would remain in Evaluation status. Liz Balvin expressed concern that this CR was lingering even though discussed in the ad-hoc process. Liz said Qwest had not even provided a response on this CR.

09/17/03 September CMP Meeting Connie Winston reviewed the response to this CR. Connie said that Qwest is evaluating how we can package all the suggestions for improvement and provide a joint benefit. Testing is one of the things that Qwest would like to discuss at the next systems Ad Hoc meeting that will take place in a couple of weeks. Liz Balvin said that she was happy that Qwest is looking at resolutions and taking in CLEC input and would like to know what Qwest will do with the input that is being tracked under the Global Action Item. Bonnie Johnson with Eschelon suggested that Qwest provide something to look at prior to the Ad Hoc meeting. This CR will be moved to Evaluation status.

08/20/03 August CMP Meeting Liz Balvin with MCI said this CR was submitted to request insight into Qwest test plans and results for IMA EDI and GUI. CLECs want the opportunity to provide test scenarios for Qwest to use in the testing schedule. Connie Winston said Qwest would need to evaluate this CR and asked if CLECs were interested in functionality testing. Liz said that CLECs are interested in how Qwest is testing the documentation they publish. CLECs see documentation as edits against the LSR and want to verify that Qwest is not testing on the field. CLECs want to know how Qwest is testing functionality. This CR will be moved to Presented status.

CLEC Change Request Clarification Meeting

11:00 a.m. (MDT) / Monday, August 11, 2003

1-877-572-8687 3393947# PC073003-1 Qwest to provide test plans and results prior to deployment of IMA

Name/Company: Liz Balvin, MCI Donna Osborne-Miller, AT&T Bonnie Johnson, Eschelon Joel Anderson, Qwest John Gallegos, Qwest Pat Bratetic, Qwest Linda Sanchez-Steinke, Qwest

Introduction of Attendees Introduction of participants on the conference call was made and the purpose of the call discussed.

Review Requested (Description of) Change Linda read from MCI’s CR the description of the change: CLECs currently have no insight to Qwest IMA test plans or results. MCI requests review of the test plan and results prior to IMA deployment. Expected Deliverable: Qwest provide in advance of deployment IMA test plans and results.

Liz Balvin with MCI said that she has assumed there are two stages of implementation 1) test plans 2) test results coming out the testing. Currently CLECs have no insight into the test plans and the test planning process. This CR was initiated to bring forth what Qwest sees when testing and CLECs would like to provide input to test plans. Joel Anderson with Qwest asked what level of information CLECs would like to see. Liz said they would like to see test scenarios and test cases. John Gallegos with Qwest said that the system test level mapping it to what communicated in disclosure documents we would have to work on internally because some of the systems testing would be specific to our own systems. John said that IMA pulls data from other systems and test scenario documentation may go into that kind of detail. Liz gave an example from 12.0; in the disclosure documents CLECs don’t know what edits are in the backend systems and the edits may be cricital processes beyond IMA. Liz said CLECs do get the Disclosure Documents in advance. She would like to see Qwest development test cases to validate the business rules and what the results are from the actual testing. John asked for examples of what other ILECs provide. Bonnie Johnson with Eschelon will provide any examples after Kim returns on Tuesday. Joel asked iif CLEC would want to input to system test case. Liz said yes if have input would like to provide it if necessary and would be more confident the CRs are deployed correctly. Examples of CRs are Migrate as specified; Blocking, Hunting, DL. John asked if CLECs would be able to provide scenarios also to ensure they are tested. Bonnie said yes they would. Liz said if with migrate as specified tested every feature and understand documentation published by Qwest it is hard to provide test scenarios. John said that Qwest would work off-line to review documents sent to CLECs.

Confirm Areas & Products Impacted IMA test plans and results prior to deployment of IMA.

Confirm Right Personnel Involved Qwest confirmed the correct personnel were on the call to resolve the CR.

Identify/Confirm CLEC’s Expectation MCI’s expectation is that Qwest provide in advance of deployment IMA test plans and results.

Identify any Dependent Systems Change Requests No systems change requests.

Establish Action Plan (Resolution Time Frame) MCI will present this CR at the August CMP meeting.

CenturyLink Response

DRAFT RESPONSE For Review by the CLEC Community and Discussion at the December 2003 CMP Meeting

Liz Balvin MCI

SUBJECT: Qwest’s Revised Response Change Request - PC073003-1 "Qwest to provide test plans and results prior to deployment of IMA"

Qwest has reviewed the information submitted as part of Change Request PC073003-1. Based upon the scope of this CR as agreed to in several meetings, Qwest is able to provide an estimated Level of Effort (LOE) of 8500 to 9200 hours with an additional 4000 hours per release going forward for this IMA Change Request.

At the December Product/Process CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request being crossed over to a System CR. Any clarifications and/or modifications identified at that time will be incorporated into Qwest’s further evaluation of this Change Request.

This Change Request is an eligible IMA 16.0 candidate.

Sincerely,

Connie Winston Qwest

September 9, 2003

DRAFT RESPONSE For Review by CLEC Community and Discussion at the September 2003 CMP Meeting

Liz Balvin MCI

SUBJECT: Qwest’s Change Request Response - PC073003-1 "Qwest to provide test plans and results prior to deployment of IMA"

This is a preliminary response regarding the MCI CR PC073003-1. This CR requests review of the Qwest test plans and results prior to IMA deployment

Qwest is currently evaluating this request and proposes moving this Change Request into Evaluation Status while we continue to investigate. Qwest will provide an updated response at the October CMP Meeting.

Sincerely,

Connie Winston Director, Information Technology Qwest