Wholesale: Products & Services

Open Product/Process CR PC073101-1 Detail

 
Title: ANAC in CO for CLEC to CLEC migrations
CR Number Current Status
Date
Area Impacted Products Impacted

PC073101-1 Completed
4/15/2009
Provisioning Unbundled Loop
Originator: Stichter, Kathy
Originator Company Name: Eschelon
Owner: Urevig, Russell
Director:
CR PM: Thomte, Kit

Description Of Change

Institute, document, and distribute a consistent process for using Automatic Number Announcement Callback (ANAC) in the Central Offices (COs) for CLEC-to-CLEC migrations when Qwest is unable to match the telephone numbers (TNs) to circuits. Qwest would then ANAC (in the CO) to determine which TN corresponds to which circuit, before Qwest processes the order. Qwest could use this process for retail as well to prevent unnecessary dispatches.


Date Action Description
7/30/2001 CR received by Kathy Stichter  
7/31/2001 Status changed to New – To be Reviewed 
8/6/2001 CR discussed by the internal Qwest CR review team and owner designated 
8/9/2001 CR status will be given at the August CICMP Meeting 
8/14/2001 Clarification Meeting held with Eschelon 
9/4/2001 Draft response sent to Eschelon 
9/6/2001 Eschelon confirmed acceptance of Qwest response. 
9/19/2001 CMP Meeting - Eschelon felt Qwest denied their request; however, they agreed to defer the CR for any future action. 
4/15/2009 Discussed at Monthly CMP Meeting Discussed at the April CMP Meeting - See Attachment N in the Distribution Package 
4/21/2009 Status Changed Status changed to Completed - CR placed in Closed status in error 

Project Meetings

Stichter, Kathleen L. on 09/06/2001 02:12:02 PM

To: jlbroo2@qwest.com

Subject: FW: PCCR 073101-1 ANAC in CO for CLEC to CLEC migrations

Jerri, Bonnie and I talked today and we accept your response. We can close the CR 073101-1 ANAC in CO for CLEC to CLEC migrations. Thanks

Kathy Stichter ILEC Relations Manager Eschelon Telecom Inc Voice 612 436-6022 E-Mail klstichter@eschelon.com

Tuesday 14th August 2001 Attendees: Kathleen Stichter, Bonnie Johnson - Eschelon Telecom/ Linda Hendricks, Deni Toye, Steve Hilleary, Todd Mead

Review Requested (Description of) Change When a customer migrates from one CLEC to another CLEC/ILEC, there is no way to match the TN with the Circuit ID if the TN did not originate from a Qwest switch. Confirm Areas & Products Impacted Provisioning Unbundled Loop Confirm Right Personnel Involved (has anyone else within Qwest been involved with this issue?) This issue falls between Steve and Russ Urevig’s areas of responsibilities. Russ is believed to have held a conference call (outside CICMP Process) discussing this issue approximately 1 month ago. Steve is the owner of this CR and will take the lead in obtaining resolution. Todd will talk to Russ to see if any minutes and/or actions were issued from this earlier call Identify/Confirm CLEC’s Expectation Develop, document and communicate a process for addressing the issue of matching TN’s and circuit ID’s for TN’s not originating in a Qwest switch for CLEC-to-CLEC/ILEC migrations. Identify any Dependent Systems Change Requests Todd will talk to Russ to see if any previous CR’s have addressed related issues (specifically, updated documentation outlining Qwest’s commitment to match TN’s and Circuit ID’s on TN’s originating in a Qwest switch). Establish Action Plan (Resolution Time Frame) Steve to meet with Russ Urevig before this Friday to develop a plan Steve will develop a plan (including timeframe) by next Monday, for achieving resolution of this issue


CenturyLink Response

Wholesale Product Marketing August 30, 2001

Kathleen Stichter ILEC Relations Manager Eschelon Telecom, Inc

CC: Russ Urevig Matthew Rossi Steve Hilleary Jerri Brooks

This letter is in response to your CLEC Change Request Form, number PCCR073101-1 dated July 30, 2001.

Request: Institute, document, and distribute a consistent process for using Automatic Number Announcement Callback (ANAC) in the Central Offices (COs) for CLEC-to-CLEC migrations when Qwest is unable to match the telephone numbers (TNs) to circuits. Qwest would then ANAC (in the CO) to determine which TN corresponds to which circuit, before Qwest processes the order. Qwest could use this process for retail as well to prevent unnecessary dispatches.

Response: After discussing this issue with Steve Hilleary (Central Office Staff) the central office can not Automatic Number Announcement Callback (ANAC) of a circuit without a firm order to work from which identifies the circuit ID and the CFA location. They also need a firm order to charge the work activity to. If the telephone number originated within the Qwest switch, Qwest will ensure that the proper TN is applied to the same circuit during the migration, as it was when it moved from the Qwest switch. As an NSP (network service provider) Qwest does not get involved with transfer of TN’s on CLEC to CLEC migration for facilities based only. Central office work relating Circuit IDs to TNs is handled the same for both Wholesale and Retail. The associating of TN’s to circuits is performed at the order processing level. As stated above the CO requires a firm order to be able to ANAC a TN to a circuit.

Sincerely,

Russell J. Urevig Wholesale Process Manager


Information Current as of 1/11/2021