Wholesale: Products & Services

Open Product/Process CR PC080603-1 Detail

 
Title: Manual ordering process for Resale Metropolitan Optical Ethernet.
CR Number Current Status
Date
Area Impacted Products Impacted

PC080603-1 Completed
4/21/2009
Ordering, Billing Resale, Metropolitan Optical Ethernet
Originator: Wees, Jolene
Originator Company Name: Qwest Corporation
Owner: Wees, Jolene
Director:
CR PM: Harlan, Cindy

Description Of Change

This CR is to give CLECs notification of a process change for a new Retail product offering under development. On November 18, 2003, Qwest Retail will introduce Metropolitan Optical Ethernet (MOE) which will be available for resale. The product is currently in the final development stage. Upon rollout, the MOE Ordering Form will be available through your Account Team or Service Manager. Ordering will be manual and billing will be through IABS.

Expected Deliverable:

Proposed Implementation Date:

November 18, 2003


Date Action Description
8/6/2003 CR Received 8/6/03 
8/6/2003 CR Acknowledge 8/6/03 
8/11/2003 Customer contaced 8/11/02 
8/12/2003 Clarified CR and CMP process 8/12/03 - will offer CLEC input meeting on 9/2/03 
8/20/2003 August CMP Meeting minutes posted to database 
9/2/2003 Held CLEC Input Meeting 
9/17/2003 Sep CMP meeting notes will be posted to the database 
10/7/2003 Sent Bonnie email asking if she had any questions for Qwest to review prior to the Oct meeting. 
10/8/2003 Bonnie requested additional ad hoc meeting to be scheduled to discuss product in more detail. Meeting will be scheduled first week in November 
10/13/2003 Scheduled ad hoc meeting for November 3 
10/15/2003 Oct CMP meeting minutes will be posted to the database 
10/3/2003 CMP Notification PROD.10.03.03.F.03571.ResaleMOE_V1 
10/20/2003 Product notification PROD.10.17.03.A.000965.MetOpticalEther 
11/3/2003 Held CLEC Ad Hoc meeting to discuss product in more detail 
11/17/2003 Notification PROD.11.17.03.F.01054.MOE_V1 
11/19/2003 Nov CMP meeting minutes will be updated to the database 
11/19/2003 PROD.11.19.03.F.01075MOE_V2 
11/19/2003 PROD.11.19.03.F.010666.RESALE_INTERCONN_MOE_V2 
4/21/2009 Status Changed Status changed to Completed - CR Closed in error 
4/15/2009 Discussed at Monthly CMP Meeting Discussed at the April CMP Meeting - See Attachment N in the Distribution Package 

Project Meetings

December 17, 2003 CMP Meeting Jo Wees – Qwest advised this product was effective November 18, 2003. No comments were received. This CR will move to Closed Status.

November 19, 2003 CMP Meeting Jo Wees – Qwest advised this product is available effective November 18, 2003. This CR will move to CLEC Test.

November 3, 2003 Ad Hoc Meeting CLEC Ad Hoc Meeting PC080603-1 Manual Ordering Process for Resale Metropolitan Optical Ethernet November 3, 2003 2:00 – 3:00 MT

In attendance: Bonnie Johnson – Eschelon Jo Wees – Qwest Barry Eastman – ViLata Communications Kim Isaacs – Eschelon Gloria Davy – Qwest Cindy Macy – Qwest

Cindy Macy – Qwest explained the purpose of the call is to review product and process details for ‘PC080603-1 Manual ordering process for Resale Metropolitan Optical Ethernet’. Jo Wees – Qwest explained she can talk about the ordering process and Gloria Davy – Qwest can talk about the product.

Gloria Davy advised the product is flexible and easy to use. The tariff will be filed today. This product allows end users to connect to multiple locations; point to point or multipoint. Users can order only as much as they need in varying increments; starting at 5-10 GB. Tech Pub 77411# has the details and information such as network interface, access link and connectivity. The initial ordering period is 1 years and 3-5 years. Non Recurring charges will be posted with the FCC this afternoon. The product is available November 18, 2003.

Bonnie Johnson – Eschelon asked about product availability. Gloria advised it is available in three states, inter and intrastate. Denver and Minneapolis, and then San Francisco and LA. Bonnie asked if Qwest would be expanding to other cities. Gloria advised that there are additions planned for 1st and 3rd Quarter next year. Bonnie asked what kind of customer would use this service? Gloria advised that currently we have large school districts interested. This would provide connectivity to the Internet for middle schools.

Barry Eastman – ViLata Communications asked if there is any distance limitations. Gloria advised yes and those are outlined in the tech pub. Barry asked how would Qwest qualify end users for this product? The CLLI code identifies wire center availability. Fiber needs to be available. If the customer wants the service the equipment needs to be on premise or placed on the premise. CISCO 3550 is the equipment used at the POP. Gloria agreed to check the web site for tariff access and contact Barry to advise the URL.

No further questions were asked. The CLECs thanked Qwest for holding the call.

October 15, 2003 CMP Meeting Jo Wees – Qwest advised implementation is scheduled for November 18, 2003. An additional ad hoc meeting is scheduled for November 3, 2003. Please send additional questions to cynthia.macy@qwest.com prior to the meeting. This CR will remain in Development Status.

September 17, 2003 CMP Meeting Jo Wees – Qwest advised this is a new retail product available for resale. We are on target for November 18, 2003. We would like to move this CR to Development status. Bonnie advised there were questions that were taken away from the meeting that were supposed to be answered. The CLECs felt they didn’t get enough information at the meeting. Jo Wees advised the product is under development and not all the information is known as of yet. Cindy Macy- Qwest advised the Clarification notes capture the questions that were asked and our replies. This was a review of a draft process and the completed product/process will be available via the Wholesale web site via a Level 4 PCAT with a comment cycle. Jo Wees asked Bonnie to send in the questions they had that did not get addressed and Qwest would be glad to review them. Susie Bliss-Qwest advised we will talk with our Retail product managers to help them understand how to communicate at the CLEC input meetings.

CLEC Input Meeting – PC080603-1 Manual Ordering Process for Resale Metropolitan Optical Ethernet

September 2, 2003 1:00 – 2:00 p.m. MST 1-877-572-8687 3393947#

In attendance: Jo Wees – Qwest Jean Novak – Qwest Sharon VanMeter – ATT Liz Balvin – MCI Mary Korthour – Eschelon Steve Kolar – Eschelon Joy McConnell Couch – Qwest Jeanne Buck – Qwest Dave Hahn – Qwest Ann Garlock – Eschelon Jeff Falk – Qwest Janean VanDusen – Qwest Barry Eastman – ViLata Communication

Cindy Macy – Qwest opened the call and reviewed the attendee list. The purpose of this meeting is to review CR PC080603-1 Manual Ordering Process for Resale Metropolitan Optical Ethernet.

Janean VanDusen – Qwest reviewed the product description with the CLECs. Janean advised Metropolitan Optical Ethernet (MOE) would be available to resellers. It is a new product not offered yet, but the planned implementation date is November 18, 2003.

The following questions were asked: ? When will pricing information be available? It will be available in the tariff when it is filed. ? Does this need to be added to our ICA before we can order it? No, as it is a resale product. ? Where will the product be offered / available? This information will be published in the Disclosure document. Expected to be a few wire centers in Colorado / Minnesota. ? What are the order intervals? These are not established as of yet but will match retail. ? Are Service Managers going to be covered on the process? Yes.

Jo Wees – Qwest reviewed the draft / high level process to order. Jo explained you would contact your sales or service manager to order the product. This would go through the AQCB system, a PCAT will be published covering ordering and product information, the CLEC will print or fax or email the order form to the center, the center will issue the order, and billing will be through IABS.

August 20, 2003 CMP Meeting Jolene Wees-Qwest advised on November 18 this product should be available for Resale. There is an order form (MOE) that will be available through your Service Manager. This product will be ordered manually and billing will be done in IABS. Cindy Macy-Qwest advised a CLEC Input meeting is planned for September 2 at 1:00 p.m. MST. This CR will move to Presented status.


Information Current as of 1/11/2021