Wholesale: Operation Support Systems

View current and historical information related to the Access Service Ordering and Billing Systems Consolidation (2016) by clicking on the links below:

Consolidation Plan

Post Conversion Support


The ASR Forms are managed by the OBF (Ordering and Billing Forum), which is a committee that decides standards utilised by all telephone companies. To obtain additional information on the contents of each form, and the definition of each field on the form and the .XSD file for UOM, please access the OBF website. Downloadable Forms for Ordering Process can be found on the Access Service Request (ASR) Forms web page.


Methods and Procedures

Product & Service Solutions – CMP

Business Procedures – CMP

Product & Service Solutions – Non-CMP

Business Procedures – Non-CMP



Last Update: March 13, 2023