Wholesale: Products & Services

Interconnect Mediated Access (IMA) Facility Based Directory Listing - Advanced

Course Description

This advanced, instructor-led course builds on the information provided in the Initial Interconnect Mediated Access (IMA) Facility Based Directory Listing course and is intended for those Providers who need additional assistance with completing orders for complex listing arrangements. A significant amount of time will be spent reviewing complex types of listings and records, and creating orders to establish new or to change existing listing arrangements using an Ordering and Billing Forum (OBF) Directory Form via IMA.

Course Objectives

Upon completion of this course, the participant will have the skills to:

  • Identify the different types of listings and records
  • Understand the rules pertaining to complex directory listings
  • Understand how to work with multi-Provider owned captions
  • Complete OBF Directory Forms for complex listing arrangements



The target audience for the training is CLECs, ILECs, VoIPs, and Resellers. We believe this training will assist you in gaining a better understanding of the product and will allow you to be more effective in working with the CenturyLink™ Sales and Service Team.

Course Length

This course takes 1.5 days to complete.

Course Agenda

  • LSTR/Recap functionality in IMA
  • Capitalization rules
  • Straight Line review
  • Straight Line Indent Set - SLU
  • Caption Listing
  • Record Types (Local vs. Foreign, Main, Additional, Extra Line, etc)
  • Multi-Owner Caption Rules
  • Interconnect Mediated Access for FB Users
  • Practice Forms

Course Registration