Wholesale: Products & Services

PBX Trunks

Course Description

This self-directed, web-based course provides you with knowledge of the CenturyLink™ PBX Trunks product. You will learn how PBX Trunks works and the options available.

PBX Trunks are connections between an organization's PBX (Private Branch eXchange) and the outside telephone network. Telephone users within the customer's company share these connections for making and receiving calls outside the company's network.

For information about creating and submitting a service request, please review the Wholesale ASR Private Line training.

Course Objectives

Upon completion of this training course, you will be able to:

  • Explain what a PBX Trunk is and how it works
  • Describe the features of PBX Trunks



The target audience for the training is primarily CLECs and External Customers, but the training is available to anyone that would like an overview of the subject. We believe this training will assist you in gaining a better understanding of the product and processes, and will allow you to be more effective in working with the CenturyLink Sales and Service Team.

Course Length

This course takes approximately 2 hours to complete.

Course Registration