Wholesale: Products & Services

Archived System CR 4441096 Detail

 
Title: Retrieval of Customer Service Record (CSR) by BTN or WTN
CR Number Current Status
Date
Level of
Effort
Interface/
Release No.
Area
Impacted
Products
Impacted

4441096 Completed
12/20/2000
-   3/6
Originator: Powers, Lynne
Originator Company Name: Eschelon
Owner: Routh, Mark
Director:
CR PM: Routh, Mark
Description Of Change
ATI’s provisioning personnel require the ability to access a Customer Service Record by entering the Billing Telephone Number or Working Telephone Number (WTN) only.

Status History

Date Action Description
Release Information IMA Release 6.00 
1/19/2000 CR Submitted Received CR 
1/20/2000 Info Sent to CLEC Sent email to Lynn Flowers on CR status. 
1/20/2000 Status Changed Logged CR. Status New - To be industry evaluated. 
1/24/2000 Status Changed Status "Evaluated - To be reviewed" 
2/2/2000 Info Sent to CLEC Sent email to Lynne Powers on CR Form update to version 04 and added language in description per industry team meeting. 
2/3/2000 Record Update Noted language change to title 
2/3/2000 Status Changed Status "Reviewed - Under Consideration" 
2/8/2000 Info Sent to CLEC Sent email to Lynn on status and language change to title as reflected in description. 
2/16/2000 Status Changed Status Hold, to be reviewed in 6 months, and not eligible for industry prioritization. 
2/18/2000 Info Sent to CLEC Sent email to Lynn on status. 
3/3/2000 Escalation Initiated Lynn Powers escalated this CR. 
3/6/2000 Status Changed Changed status to "Reviewed - Under Consideration". Conducted Co-Provider Industry Team conference call to notify Co-Providers of status change with T-shirt size and level of effort to be provided at the next industry team meeting on 03/15/00. 
3/6/2000 Record Update Conducted Co-Provider Industry Team conference call to notify Co-Providers of status change with T-shirt size and level of effort to be provided at the next industry team meeting on 03/15/00. 
3/8/2000 Info Sent to CLEC Sent email to Lynn on status change 
4/19/2000 Record Update Reviewed - Release Baseline Candidate for IMA Release 6.0 based on T-shirt size large and option description. 
4/19/2000 LOE Issued Reviewed - Release Baseline Candidate for IMA Release 6.0 based on T-shirt size large and option description. 
5/1/2000 Info Sent to CLEC Sent email to Lynn on status/candidate and company name change. 
12/20/2000 Status Changed Status changed to Completed - In Production. 
12/22/2000 Info Sent to CLEC Sent email to Lynne Powers and Judy Rixe with updated CR. 

Project Meetings

CenturyLink Response

Information Current as of 1/11/2021