Wholesale: Products & Services

Document Review

Document review is the process of highlighting changes from one version to the next. The Document Review gives CLEC customers a formal way to review proposed changes and comment on them within the appropriate comment period. It also gives CenturyLink a streamlined way to receive, track and respond to customer feedback.

Document Review Process

  • Posting Of Documents For Review - Documents are posted to the Document Review section (see below) for viewing prior to the beginning of the CLEC comment cycle. For specific directions on how to complete the Document Review Process, click here.

  • Archiving Documents Following Close of CLEC Comment Cycle - Once the comment cycle closes, documents are moved the either the Product/Process Document Review Archive or the Systems Document Review Archive. This activity will take place on the next business day following the comment cycle close.

  • Posting of CenturyLink Responses to CLEC Comments - When CLEsC comments are received on a specific document that was in review, CenturyLink will provide a written response (per the CMP guidelines.) Those responses will be posted on either the Product/Process Document Review Archive or the Systems Document Review Archive, depending on original category of Document Review. These responses will be found in the Comment/Response bracket of the specific document review material.
Category Process
Notification Number PROS.CNTS.09.03.15.F.13903.Customer_Contacts_V130
Announcement Date 09/03/15
Subject Level 3 - Wholesale Customer Contacts - V130.0
Document Wholesale Customer Contacts - V130.0
Customer Feedback Due 09/18/15
Comment/Response Submit Comments
Category Product
Notification Number PROD.COLL.08.31.15.F.13857.Access_to_PDR_V50
Announcement Date 08/31/15
Subject Level 3 - Access to Poles, Ducts and Rights of Way (PDR) - V50.0
Document Access to Poles, Ducts and Rights of Way (PDR) - V50.0
Customer Feedback Due 09/15/15
Comment/Response Submit Comments
Category Process
Notification Number PROS.ORDR.08.27.15.F.13873.Ordering_Overview_V169
Announcement Date 08/27/15
Subject Level 2 - Ordering Overview V169.0
Document Ordering Overview V169.0
Customer Feedback Due 09/03/15
Comment/Response Submit Comments
Category Product
Notification Number PROD.RESL.08.27.15.F.13882.Resale_Metro_Ethernet_V34
Announcement Date 08/27/15
Subject Level 3 - Resale - Metro Ethernet - V34.0
Document Resale - Metro Ethernet - V34.0
Customer Feedback Due 09/11/15
Comment/Response Submit Comments