Wholesale: Products & Services

Document Review

Document review is the process of highlighting changes from one version to the next. The Document Review gives CLEC customers a formal way to review proposed changes and comment on them within the appropriate comment period. It also gives CenturyLink a streamlined way to receive, track and respond to customer feedback.

Document Review Process

  • Posting Of Documents For Review - Documents are posted to the Document Review section (see below) for viewing prior to the beginning of the CLEC comment cycle. For specific directions on how to complete the Document Review Process, click here.

  • Archiving Documents Following Close of CLEC Comment Cycle - Once the comment cycle closes, documents are moved the either the Product/Process Document Review Archive or the Systems Document Review Archive. This activity will take place on the next business day following the comment cycle close.

  • Posting of CenturyLink Responses to CLEC Comments - When CLEC comments are received on a specific document that was in review, CenturyLink will provide a written response (per the CMP guidelines.) Those responses will be posted on either the Product/Process Document Review Archive or the Systems Document Review Archive, depending on original category of Document Review. These responses will be found in the Comment/Response bracket of the specific document review material.
Category Process
Notification Number PROS.BILL.08.23.16.F.14868.Billing_DUF_V19
Announcement Date 8/23/2016
Subject Level 4 - Billing Information - Daily Usage File (DUF) V19.0
Document Billing Information - Daily Usage File (DUF) V19.0
Customer Feedback Due 09/07/16
Comment/Response Submit Comments
Category Product
Notification Number PROD.MISC.08.23.16.F.14867.Operator_Services_V41
Announcement Date 8/23/2016
Subject Level 4 - Operator Services - V41.0
Document Operator Services - V41.0
Customer Feedback Due 09/07/16
Comment/Response Submit Comments
Category Product
Notification Number PROD.LIST.08.22.16.F.14873.Elim_of_Directory_Lists
Announcement Date 8/22/2016
Subject Level 4 - Eliminate Directory Publisher and Directory Listing Lists
Document
Customer Feedback Due 09/06/16
Comment/Response Submit Comments
Category Systems
Notification Number SYST.CORA.08.22.16.F.14770.CORAGUI_28.0_DraftRelDoc
Announcement Date 8/22/2016
Subject ASR CORA GUI 28.0
Document
  1. CORA Online and Field-Level Help
  2. CORA Draft User's Guide (PDF)
  3. CORA Draft Customer Administrator's Guide (PDF)
Customer Feedback Due 8/25/2016
Comment/Response Submit Comments
Category Systems
Notification Number SYST.BILL.08.12.16.F.14863.EnsmblRel1.0DrftTechSpecs
Announcement Date 8/12/2016
Subject CMP - Systems Document In Review
Document
Customer Feedback Due 8/29/2016
Comment/Response Submit Comments
Category Systems
Notification Number SYST.EASE.08.12.16.F.14862.EASE_LSR1.0DraftTechSpecs
Announcement Date 8/12/2016
Subject CMP - Systems Document In Review
Document
Customer Feedback Due 8/29/2016
Comment/Response Submit Comments