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Archived System CR SCR011303-01 Detail

 
Title: Add Trouble Ticket Number On CEMR Email and Fax Ticket Status Messages
CR Number Current Status
Date
Level of
Effort
Interface/
Release No.
Area
Impacted
Products
Impacted

SCR011303-01 Completed
4/17/2003
100 - 150   5/ All
Originator: Busetti, Dan
Originator Company Name: Qwest Corporation
Owner: Winston, Connie
Director:
CR PM: Esquibel-Reed, Peggy
Description Of Change
Include the CLEC's trouble ticket number on CEMR Email and Fax ticket status messages. This will enable the CLEC's to input a CLEC trouble ticket number and use that trouble ticket number (called "Tracking Report" in CEMR Maintain window) to maintain CEMR created trouble reports.

Status History

Date Action Description
1/13/2003 CR Submitted  
1/14/2003 CR Acknowledged  
1/15/2003 Clarification Meeting Held  
1/16/2003 Discussed at Monthly CMP Meeting SCR011303-01 discussed at January Systems CMP Monthly meeting as a walk-on CR. 
1/17/2003 Status Changed Status changed to Development due to March 17, 2003 targeted implementation date. 
2/17/2003 Communicator Issued SYST.02.17.03.F.04250.CEMRRlse10309DrftNts 
2/17/2003 Communicator Issued SYST.02.17.03.F.04256.CEMRRlse10309DrftNts 
2/20/2003 Discussed at Monthly CMP Meeting SCR011303-01 discussed at February Systems CMP Monthly meeting; please see Systems CMP Distribution Package February CMP - Attachment C. 
2/24/2003 Communicator Issued SYST.02.24.03.F.04259.CEMRFinalRelNotes 
3/17/2003 Communicator Issued SYST.03.17.03.F.04277.CEMRRel 
3/18/2003 Status Changed Status Changed to CLEC Test due to 3/17/03 Deployment. 
3/20/2003 Discussed at Monthly CMP Meeting SCR011303-01 discussed at March Systems CMP Monthly meeting; please see Systems CMP Distribution Package March CMP. 
4/17/2003 Discussed at Monthly CMP Meeting SCR011303-01 discussed at April Systems CMP Monthly meeting; please see April Systems CMP Distribution Package, Attachment G. 

Project Meetings

April 17, 2003 Systems CMP Meeting Discussion: Lynn Notarianni/Qwest stated that this CR deployed on March 17th, noted there were no trouble tickets and Qwest is okay with closing this CR.

February Systems CMP Meeting Discussion: Connie Winston/Qwest stated that this CR was presented last month and stated that it will be implemented as part of the March 17th release. There were no questions or comments.

-- January 16, 2003 Systems CMP Meeting Discussion: Dan Busetti/Qwest reviewed the CR and stated that this is a follow up to some of the work that has been done and that this CR would give the CLECs more information in the fax and email status. Kathy Stichter/Eschelon asked where the information would appear. Dan Busetti/Qwest stated that the information would be in the body of the email. Dan stated that there is not enough space for the information on the subject line. There were no other questions or comments.

-- Clarification Meeting -- January 15, 2003

Introduction of Attendees: Dan Busetti/Qwest, Peggy Esquibel-Reed/Qwest, Cathy Garcia/Qwest

Review Requested (Description of Change): Include the CLEC's trouble ticket number on CEMR Email and Fax ticket status messages. This will enable the CLEC's to input a CLEC trouble ticket number and use that trouble ticket number (called "Tracking Report" in CEMR Maintain window) to maintain CEMR created trouble reports.

Confirmed Interface: CEMR

Confirmed Products Impacted: All Products

Confirm Right Personnel Involved - All appropriate personnel participated in the clarification meeting.

Clarification Discussion: Description clear, there were no questions or comments.

Establish Action Plan - Dan Busetti/Qwest to present this change request in the January Systems CMP meeting as a walk-on CR.

CenturyLink Response

DRAFT RESPONSE

January 15, 2003

RE: SCR011303-01 (Add Trouble Ticket Number On CEMR Email and Fax Ticket Status Messages)

Qwest has reviewed the information submitted as part of Change Request SCR011303-01. Based upon the scope of this CR as agreed to in the Clarification Meeting (held January 15, 2003) Qwest is able to provide an estimated Level of Effort (LOE) of 100 to 150 hours for this CEMR Change Request.

At the next Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest’s further evaluation of this Change Request. Qwest has reviewed release schedules and has targeted this Change Request to be implementaed on March 17, 2003.

Sincerely, Qwest

Information Current as of 1/11/2021