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Archived System CR SCR012003-01 Detail

Status History

Project Meetings

12/17/03 CMP Systems Meeting

Connie Winston/Qwest stated that we have received no trouble tickets on this CR. Stephanie Prull/McLeod stated that they will be testing and asked that this CR remain open another month. Connie Winston/Qwest said ok.

September 19, 2003 IMA 14.0 High-Level Walk-thru Meeting Minutes Excerpt:

Functionality Description: Currently confirmation completion reports from Facilities Based Directory Listings (FBDL) are sent as faxes to the CLEC for GUI and as the secondary notification for EDI users (for EDI CLECs, initial confirmation is received via the DSRED 855 transaction). The current process of faxing AC responses back via the confirmation completion report is inconsistent with the way FBDL and EDI work. We would like to see automation of this process so that IMA common responds back via individual electronic responses at the CCNA Purchase Order Number (PON) level on all orders with a status of Confirmation (AT), Accepted with Change (AC), Acknowledged with Detail No Change (AD) or Rejected (RF). This will allow for better tracking of completion responses and less chance for misplaced information. CLECs would no longer need to look to faxes to receive additional information regarding their FBDL orders with a status of AC. This will streamline processes for the CLECs and Qwest allowing for better resolution of the FBDL responses that currently come via the fax (for orders with a status of AC). This would make response handling more consistent with other EDI products.

IMA will automate the process for both EDI and GUI users and will provide an electronic response back to the CLEC at the PON/LSR level for each FBDL request. Additionally, IMA will be modified so that when a PON/LSR is returned with a status of AT, AC or AD, the PON/LSR will be completed within IMA. However, when a PON/LSR is returned with an initial status of RF, the PON/LSR will remain in a pending status for 10 calendar days so that the CLEC will have the opportunity to correct errors. If the LSR is not corrected within the 10-calendar day timeframe, IMA will cancel the request. If the CLEC attempts to resend/resubmit the request after the 10 calendar day timeframe, IMA will notify them of the cancellation.

Questions & Answers: There were no questions submitted for this CR. Connie Winston - Qwest asked if there were any questions or comments. There were no comments, questions, or clarification requested.

-- September 12, 2003 Email Received From Alan Flanigan/Time Warner: Subject: SCR012003-02 IMA GUI CR Per our conversation, this CR is being resolved under the auspices of the another issue that will be worked in IMA Common rel v14.0. It can be considered as closed. Thanks. Alan Flanigan Time Warner Telecom Senior Business Analyst

- September 12, 2003 Conference Call Attendees: Alan Flanigan (Time Warner) Peggy Esquibel Reed (Qwest) Discussion: Peggy Esquibel Reed (Qwest) stated the purpose of the call is to discuss the synergies of 5 CMP CR’s. Peggy stated that the 5 CR’s have synergies and would carry the same status as SCR103102-01. Peggy noted the 5 CR’s:

SCR103102-01 Change to Confirmation Completion Report for FBDL responses, originated by McLeod. This CR is committed in the 14.0 Release

SCR012003-01 FBDL Errors after Order Completes. This CR would carry the same status as the 14.0 committed CR.

SCR041802-01 Partial Confirmation of Standalone Directory Listings. This CR would carry the same status as the 14.0 committed CR

SCR041703-02 Individual responses for FBDL, originated by McLeod. This CR would carry the same status as the 14.0 committed CR

SCR012003-02 IMA GUI Ability to Template Completed/Closed Orders. Peggy stated that this functionality will be delivered with 14.0 and asked Alan Flanigan (Time Warner) if he would agree to withdraw this CR, based on the functionality being delivered in 14.0.

Alan Flanigan (Time Warner) agreed to withdraw SCR012003-02. Alan will send a confirming email to Peggy Esquibel Reed (Qwest)

-- 8/21/03 CMP systems meeting Connie Winston/Qwest stated that this CR would also be included in SCR103102-01.

2/20/03 CMP Systems Meeting Alan Flanigan/Time Warner Telecom presented the Change Request. Connie Winston/Qwest stated that we held a meeting with the Directory Listing Team and they believe there are three conditions when a listing can post to the listing system: 1) without errors, 2) accepted to the database with a small error, and 3) a fatal error the database won’t accept. When there is a small error, it is still passed to IMA because it was accepted in the database. Qwest is recommending that we reject the fatal errors and not complete until the error is corrected. Alan Flanigan clarified that Qwest would not complete the fatal errors. Connie Winston/Qwest said that is correct. Kit Thomte/Qwest stated that the status would be changed to Presented.

1/27/03 Clarification Meeting

Introduction of Attendees: Alan Flanigan - Time Warner, Amy Schaffer - Time Warner, Lee Gomez - Qwest, Shonna Pasionek - Qwest, Monica Manning - Qwest, John Gallegos - Qwest, Sandy Mc Gee - Qwest,

Review Description of Change - Time Warner Telecom has issues numerous standalone Directory Listing orders (REQTYP=JB) that are confirmed and completed in IMA. These orders are then subject to additional errors from DLIS and must be reissued. There needs to be some compatibility between the two systems so that the CLEC does not have to reopen orders that our system shows complete. Alan Flanigan/Time Warner asked if Qwest needed examples. Qwest will request examples if necessary and/or Lee Gomez/Qwest will work with the Listing Manager at Qwest

Confirm Areas and Products Impacted The interface impacted is IMA Common and the Product is FBDL

Identify/Confirm CLECs Expectation Time Warner Telecom has issues numerous standalone Directory Listing orders (REQTYP=JB) that are confirmed and completed in IMA. These orders are then subject to additional errors from DLIS and must be reissued. There needs to be some compatibility between the two systems so that the CLEC does not have to reopen orders that our system shows complete.

Lee Gomez/Qwest asked Time Warner to further explain the scenario they are encountering. Amy Schaeffer/Time Warner stated that they receive a confirmation and completion.

Identify any Dependent Systems Change Requests NA

Establish Action Plan Time Warner Telecom will present this Change Request at the February 20, 2003 Systems CMP meeting Lee Gomez/Qwest will talk to the Listings Account Manager at Qwest and get copies/examples of the Auto Correction.

CenturyLink Response

February 12, 2003

RE: SCR012003-01 (FBDL Errors after Order Completes)

Qwest has reviewed the information submitted as part of Change Request SCR012003-01. Based upon the scope of this CR as agreed to in the Clarification Meeting (held January 27, 2003) Qwest is able to provide an estimated Level of Effort (LOE) of 1200 - 2700 hours for this IMA Change Request.

At the next Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest’s further evaluation of this Change Request.

This Change Request is an eligible 14.0 candidate

Sincerely, Qwest