Wholesale: Products & Services

Archived System CR SCR022703-01 Detail

 
Title: No IMA scheduled system downtime for the last three (3) days of the month.
CR Number Current Status
Date
Level of
Effort
Interface/
Release No.
Area
Impacted
Products
Impacted

SCR022703-01 Completed
6/18/2004
-   12/ Provisioning
Originator: Van Meter, Sharon
Originator Company Name: AT&T
Owner: Winston, Connie
Director:
CR PM: Esquibel-Reed, Peggy
Description Of Change
Comcast requests that Qwest not schedule any IMA system downtime for the last three (3) days of the month. The end of the month is generally a very busy time for Comcast as it has quotas to meet. Since May 2002, Qwest has scheduled maintenance time at the end of the month in November 2002 and January 2003.

Expected deliverable: Qwest not schedule maintenance downtime beginning in March 2003.

Status History

Date Action Description
2/27/2003 CR Submitted  
2/27/2003 CR Acknowledged  
2/28/2003 CR Posted to Web  
3/4/2003 Clarification Meeting Scheduled  
3/10/2003 Clarification Meeting Held  
3/10/2003 Status Changed Interface changed from IMA Common to Process 
3/13/2003 Qwest Response Issued  
3/20/2003 Discussed at Monthly CMP Meeting CMP March Meeting, see meeting minutes 
5/22/2003 Discussed at Monthly CMP Meeting Van Meter-AT&T stated that the CR could be moved to CLEC Test because Qwest appeared to be using the new rule. 
7/19/2003 Discussed at Monthly CMP Meeting  
6/7/2004 Status Changed Status Changed from 'Deferred' to 'CLEC Test' due to expiration of 1-year Trial. 
6/17/2004 Discussed at Monthly CMP Meeting Discussed at the June Systems CMP Monthly Meeting; please see June Systems CMP Distribution Package, Attachment G 

Project Meetings

June 17, 2004 Systems CMP Meeting Discussion: Connie Winston/Qwest stated that this CR was put in Deferred Status about a year ago for a trial period. Connie stated that there were process improvements put into place to protect the last three days of the month. Connie stated that sometimes that cannot be done due to things such as a planned outage. Connie stated that this CR was changed from Deferred to CLEC Test to see what the CLECs thoughts are. Connie noted that the Process would remain in place. Donna Osborne-Miller/AT&T stated that AT&T does not have any issues with this and is agreeable to closing the CR. This CR moves into Completed Status.

- CMP Monthly Meeting July 17, 2003

SCR022703-01 Review possible downtime on Sunday's and overall process questions (SCR022703-01 No IMA downtime for last 3 days of the month) Donna Osborne-Miller/AT&T stated that AT&T was ready to close this action item and that she had spoken to her SMEs and that they had no objections to having downtime on Sunday’s. Connie Winston/Qwest stated that the action item would be closed.

Discussion at CMP Monthly Meeting June 19, 2003

SCR022703-01 Review Possible Downtime on Sunday's and Overall Process Questions (SCR022703-01 No IMA Downtime for Last 3 Days of the Month) (originated by AT&T) Connie Winston/Qwest stated that there is a trial period to not utilize the last 3-days of the month. Connie stated that the Qwest legacy systems sometimes need Sunday’s in order to perform maintenance functions. Connie noted that it is very important and that it is something that the systems need. Connie stated that Qwest would continue the notification process for when Sundays are needed to do the work in the legacy systems. Connie stated that Qwest wanted to discuss this with the CLECs even though, based on the volumes, Sunday’s should not be a big impact to you. Donna Osborne-Miller/AT&T stated that she would like to take this back to the AT&T IT team and to Comcast. Donna stated that it probably was not an issue. Bill Littler/Integra stated that Integra has no issue with it. Stephanie Prull/McLeodUSA stated that there is no issue with McLeod. Sharon Van Meter/AT&T stated that in regard to notifications, the sooner the CLECs are notified, the better for the CLECs.

Clarification Meeting: March 10, 2003 10:00 am

Attendance: Sharon Van Meter-AT&T, Tom Kowal-Qwest, John Gallegos-Qwest, Laurel Nolan-CRPM-Qwest

Review the Request Nolan-Qwest reviewed the request and asked if there were any questions or changes to the CR. Kowal-Qwest stated that disputed the statement that Qwest had scheduled IMA downtime during November 2002 and January 2003. Van Meter-AT&T stated that she had received the Scheduled Maintance notifications stating that IMA was having scheduled downtime at the end of the month and that AT&T was requesting that Qwest not have it the last three days of the month. Kowal-Qwest stated that there have not been any downtimes schedules for the end of the month. He stated that it might have been downstream systems. Van Meter-AT&T stated that if Qwest hadn't done any of these then the request would be easy to comply with. She stated that the request nor the notification says downstream systems. Kowal-Qwest stated that other CLECs might not want scheduled maintance during the middle of the month or at the beginning of the month.

Confirm interfaces and products impacted Nolan-Qwest confirmed that this change request effected IMA-EDI and IMA-GUI and that no products were impacted.

Identify CLEC expectations and Action Plan Nolan-Qwest stated that this CR would be presented at the next monthly meeting by Van Meter (AT&T) on March 20th and that Qwest would provide a response as required. Van Meter-AT&T stated that she could forward the notifications to Nolan-Qwest that she had referenced. Nolan-Qwest stated that she would forward them off to Kowal (Qwest) and Gallegos (Qwest) when she received them. She asked Van Meter (AT&T) if there were any questions if the team could communicate over email. Van Meter-AT&T agreed.

Meeting adjourned.

CenturyLink Response

DRAFT RESPONSE March 13, 2003

RE: SCR022703-01 No IMA scheduled system downtime for the last three (3) days of the month

Qwest has reviewed the information submitted as part of AT&T's Change Request SCR022703-01. Based upon research that has been conducted following the Clarification meeting (held March 12, 2003), Qwest has determined that it can implement this change on a one year trial basis.

At the March Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest

Information Current as of 1/11/2021