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Archived System CR SCR022703-17 Detail

CLEC has been told that the AN on the FOC may not be reliable and a subsequent CSR query is in order for subsequent ordering. This adds to time operationally

Status History

Project Meetings

Attendees: Donna Osborne-Miller- AT&T, Phyllis Bert-AT&T, Regina Mosley-AT&T, Carla Pardee-AT&T, Diane Burt-AT&T, John Blaszczyk- AT&T, Peggy Esquible-Reed-Qwest, Lynn Stecklein-Qwest, John Gallegos-Qwest, Wendy Green-Qwest, Berkley Loggie-Qwest, Monica Martin-Qwest, Jan Martin-Qwest, Denise Martinez-Qwest, Shelley Mason-Qwest, Rob Mitchell-Qwest, Laurel Nolan-Qwest, Shonna Pasionek-Qwest, Mallory Paxton-Qwest, Joan Pfeffer-Qwest, Deb Roth-Qwest, Carl Sear-Qwest, Kerri Waldner-Qwest, Scott Carne-Qwest

Stecklein-Qwest reviewed the CR title and the Description of Change. She asked if there were any additions, changes or questions. Green-Qwest asked about the statuses. Bert-AT&T discussed with AN to use on FOC. Leo-AT&T stated that they were looking for the correct AN on FOC SOC and BCN.

Nolan-Qwest stated that the products impacted would be changed to UNE-P Pots based on the eariler discussion. She asked the team what interfaces would be impacted. Green-Qwest stated that she believed that the request was IMA Common. AT&T agreed. Osborne-Miller-AT&T stated that SCR022703-18 was more important to AT&T in comparison to SCR022703-17. She continued that if AT&T could "get" SCR022703-18 then there would be no need for SCR022703-17 and that it would be withdrawn. Nolan-Qwest asked if there were another other comments or changes to the CR. No changes.

Clarification Call completed.

CenturyLink Response

Donna Osborne-Miller AT&T

CC: Qwest Communications: Connie Winston Sue Stott Beth Foster Kit Thomte

This letter is in response to CLEC Change Request number SCR022703-17, dated 02/27/03, titled: Account Number Reliability after completion of the order.

CLEC CR Description: CLEC current understanding is that the Account Number is assigned by QWEST after the order is FOC’s and Completed. CLEC will like to rely on this AN from the FOC, SOC, BCN as the AN the CLEC will need to use on all subsequent change orders for a specific account.

CLEC has been told that the AN on the FOC may not be reliable and a subsequent CSR query is in order for subsequent ordering. This adds to time operationally

History: A clarification meeting was held on Wednesday, March 12, 2003 with AT&T and Qwest representation.

Qwest Response: Qwest has completed an analysis for CR SCR022703-17, Account Number Reliability after completion of the order, and has determined that this change is economically not feasible. This request would require Qwest to restructure the manner in which accounts are currently processed through the billing system. Through Qwest’s analysis it was determined that the estimate for the initial implementation of this change would be in the range of $2 - $3 million. In response to trouble ticket 6170469, Qwest will provide the final AN in the billing completion notice (BCN) a.k.a. Posted to be Billed Status Update. By providing the final AN in this notice, Qwest is providing the final AN to the CLEC in a notice therefore eliminating the need for a CLEC to perform a subsequent CSR query. Qwest believes that to provide the AN on the FOC and SOC would require a large, unnecessary expenditure.

Considering that Qwest is prepared to provide the AN on the BCN, Qwest is denying your request for SCR022703-17, Account Number Reliability after completion of the order, based on economic infeasibility.

Sincerely,

Lynn Notarianni Information Technologies Senior Director Qwest

DRAFT RESPONSE March 13, 2003

RE: SCR022703-17 Account Number Reliability after completion of the order

Qwest has reviewed the information submitted as part of AT&T's Change Request SCR022703-17. Based upon research that has been conducted following the Clarification meeting (held March 12, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the March Systems CMP Meeting.

At the March Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest