Wholesale: Products & Services

Archived System CR SCR022703-23 Detail

 
Title: Reinstatement of Trouble types relative to UNE P
CR Number Current Status
Date
Level of
Effort
Interface/
Release No.
Area
Impacted
Products
Impacted

SCR022703-23 Completed
6/19/2003
40 - 60   7/ Maintenance & Repair UNE-P POTS, Shared Loop
Originator: Osborne-Miller, Donna
Originator Company Name: AT&T
Owner: Winston, Connie
Director:
CR PM: Stecklein, Lynn
Description Of Change
Qwest has removed some trouble types for UNE-P service, that AT&T considers to not only be valid, but necessary for some customer troubles. These trouble types include the following: 1405 - ANI failure; failure to receive Automatic Number Identification digits completely, 1412 - Physical problem; a physical condition has been identified in wire or equipment, 1414 - wiring problem at csrs prem and 1513 - customer request dispatch

Status History

Date Action Description
2/27/2003 CR Submitted  
2/28/2003 CR Acknowledged  
3/14/2003 Clarification Meeting Held  
3/14/2003 Draft Response Issued  
3/14/2003 Status Changed Status changed to clarification 
3/17/2003 Draft Response Issued  
3/20/2003 Discussed at Monthly CMP Meeting CMP March meeting, see meeting minutes 
4/16/2003 LOE Issued Revised Response issued 
4/30/2003 Discussed at Monthly CMP Meeting Discussed at April CMP Systems Meeting - See Distribution Package April 
5/27/2003 Status Changed Status changed to CLEC Test 
6/19/2003 Discussed at Monthly CMP Meeting SCR101102-01 Discussed atJune Monthly Systems Meeting - See Distribution Package June Attach G 
6/19/2003 Status Changed Status changed to completed 

Project Meetings

6/19/03 CMP Systems Meeting Lynn Notarianni/Qwest stated that this deployed on April 28, 2003 and asked if AT&T was okay to close. Donna Osborne-Miller/AT&T stated that AT&T is satisfied and stated that this CR is ok to close. This CR is completed.

4/17/03 CMP Systems Meeting Lynn Notarianni/Qwest stated that the LOE is 40-60 hours and the target date is 4/28/03. Kit Thomte/Qwest asked if AT&T was ok to close this action item. Donna Osborne-Miller/AT&T said yes.

3/20/03 CMP Systems Meeting Donna Osborne-Miller/AT&T presented this CR. Lynn Notarianni/Qwest stated that we are evaluating this request to ensure that the Business is okay with reinstating these Trouble Types. The system change would not be difficult but I have asked Dan Busetti/Qwest to work with the Business on this action item Dan Busetti/Qwest said that the Business advised him in their last discussion that they wanted to review some of the processes that may be impacted. We will provide a status in the April CMP Systems meeting.

3/14/03 Clarification Meeting

Introduction of Attendees Donna Osborne-Miller - AT&T, Sheila Jones - AT&T, Craig Zimmerman - AT&T, Carolyn Ferdinand - AT&T, Cathy Garcia - Qwest, Dan Busetti,Qwest, Laurel Nolan - Qwest, Lynn Stecklein - Qwest

Review Requested (Description of) Change Qwest has removed some trouble types for UNE-P service, that AT&T considers to not only be valid, but necessary for some customer troubles. These trouble types include the following: 1405 - ANI failure; failure to receive Automatic Number Identification digits completely, 1412 - Physical problem; a physical condition has been identified in wire or equipment, 1414 - wiring problem at csrs prem and 1513 - customer request dispatch

Confirm Areas & Products Impacted The Products impacted are UNE - P Pots and Shared Loop.

Identify/Confirm CLECs Expectation To reinstate the trouble codes outlines in the description of change

Identify any Dependent Systems Change Requests NA

Establish Action Plan AT&T will present this change request in the March 20, 2003 CMP Systems Meeting.

CenturyLink Response

REVISED RESPONSE April 11, 2003

RE: SCR022703-23

Qwest has reviewed the information submitted as part of Change Request SCR022703-23. Based upon the scope of this CR as agreed to in the Clarification Meeting (held March14, 2003) Qwest is able to provide an estimated Level of Effort (LOE) of 40 to 60 hours for this Change Request.

At the April Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest’s further evaluation of this Change Request.

Sincerely, Qwest

DRAFT RESPONSE March 14, 2003 RE: SCR022703-23

Qwest has reviewed the information submitted as part of AT&T's Change Request SCR022703-23. Based upon research that has been conducted following the Clarification meeting (held March 14, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the March Systems CMP Meeting.

At the March Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest

Information Current as of 1/11/2021