Archived System CR SCR032703-01 Detail |
| Title: Qwest to remedy defect in IMA or Wholesale system related to USOC ORDMS | |||||
| CR Number |
Current Status Date |
Level of Effort |
Interface/ Release No. |
Area Impacted |
Products Impacted |
|
|
|||||
| SCR032703-01 |
Completed 7/22/2004 |
1825 - 3050 | 3/15 | Pre-ordering, ordering, provisioning | UNE-P |
| Originator: Powers, Lynne |
| Originator Company Name: Tel West |
| Owner: Winston, Connie |
| Director: |
| CR PM: Stecklein, Lynn |
| Description Of Change |
|
Currently there is a defect in IMA due to the fact that USOC -ORDMS is now being required on all LSRs that are addressing accounts on a 5E switch. Subsequently, Qwest stated that it was not all 5E switches but that ORMDS in now required only on a 5E switch that has Call Return Deluxe. In addition, Qwest stated that there was not a method for determining which 5E switches have Call Return Deluxe and that Tel West should submit the order and if it errors out, then Tel West will know the switch has Call Return Deluxe. For example, rejected LSR 6312075 for PON 30310RB07. This was rejected and was the first one rejected that was on a 5E switch.
Tel West does not believe that Qwest Retail Reps do not have this same ordering complexity. Tel West also sees a defect in Qwest business rules since required information isn't provided for on Qwest CSRs. Qwest business rules as defined causes CLECs inoperable functionality. If a feature is not supported, Qwest should have an IMA BPL reject (up-front). It is inappropriate for CLECs to receive a FOC, followed by an ISC manual reject stating the feature doesn't exist.
|
Status History |
| Date | Action | Description |
| 3/27/2003 | CR Submitted | |
| 3/31/2003 | CR Acknowledged | |
| 4/2/2003 | Clarification Meeting Scheduled | |
| 4/8/2003 | Clarification Meeting Held | |
| 4/10/2003 | Qwest Response Issued | |
| 4/17/2003 | Discussed at Monthly CMP Meeting | |
| 9/2/2003 | Release Ranking | 15.0 Prioritization- Ranked #45 out of 57 |
| 9/29/2003 | Release Ranking | 15.0 Revised Prioritization, due to Late Adder - Ranked #46 out of 58 |
| 11/5/2003 | Status Changed | Status changed to pending prioritization |
| 2/4/2004 | Release Ranking | 16.0 Prioritization- Ranked #35 out of 50 |
| 3/1/2004 | Release Ranking | IMA 16.0 Revised Prioritization, Late Adder Ranking - #36 out of 51 |
| 8/18/2004 | Discussed at Monthly CMP Meeting | Discussed at the August CMP Systems Meeting - See Distribution Package - Attachment G |
| 9/16/2004 | Discussed at Monthly CMP Meeting | Discussed at the September CMP Systems Meeting - See Distribution Package - Attachment G |
| 10/20/2004 | Discussed at Monthly CMP Meeting | Discussed at the October Monthly CMP Systems Meeting - See attachment G of the Distribution Package |
| 11/4/2004 | Info Received From CLEC | TelWest sent e-mail to advise problem fixed |
Project Meetings |
| 11/4/04 E-mail from TelWest Lynn, It appears to be resolved. Kerry Myers Manager, Financial Services Tel West Communications DID: 206.577.6352 Cell: 206.291.6929 11/4/04 E-mail sent to TelWest Hi Karen, I am following up on the status of SCR032703-01 (Qwest to remedy defect in IMA or Wholesale) and your e-mail below. During the October CMP Systems Meeting this CR was discussed. Connie Winston/Qwest stated that a Patch for this CR was completed in the IMA 16.0 release that should correct the problems you were experiencing. Once you have had an opportunity to review that the patch resolved the problem, please let me know if you agree that this CR can be closed. Thanks for your help in advance. Lynn Stecklein CRPM – Systems 303 382-5770 --Original Message-- From: Kerry Myers [mailto:kmyers@telwestservices.com] Sent: Thursday, September 09, 2004 12:07 PM To: Stecklein, Lynn Cc: cross@telwestservices.com Subject: FW: Completion of SCR032703-01 Qwest to remedy defect in IMA or Wholesale Lynn, Please read the below email from our Provisioning Supervisor. We are still experiencing problems. Kerry Myers Manager, Financial Services Tel West Communications DID: 206.577.6352 Cell: 206.291.6929
- From: Cheryl Ross [mailto:cross@telwestservices.com] Sent: Thursday, September 09, 2004 7:54 AM To: Kerry Myers Subject: RE: Completion of SCR032703-01 Qwest to remedy defect in IMA or Wholesale Kerry, We are still getting the ORDMS errors and are unable to add the block. I have noticed the switch is DMS and we are blocking the last call return feature. I don;t think anything has changed that I can see. LSR Reject 11784805 LSR Reject 11747738 The error also states that we can't have ORDMS and HBQ block at the same time. We need to have both blocks. ORDMS- Redial message suppressor HBQ - Last call return --Original Message-- From: Kerry Myers [mailto:kmyers@telwestservices.com] Sent: Wednesday, September 01, 2004 2:22 PM To: cross@telwestservices.com Subject: FW: Completion of SCR032703-01 Qwest to remedy defect in IMA or Wholesale Cheryl, Please review. Kerry Myers Manager, Financial Services Tel West Communications DID: 206.577.6352 Cell: 206.291.6929
- From: Don Taylor [mailto:dtaylor@telwestservices.com] Sent: Wednesday, September 01, 2004 10:41 AM To: 'Kerry Myers'; 'Mathew Myers'; 'Chris Sturgul'; pgarcia@telwestservices.com Subject: FW: Completion of SCR032703-01 Qwest to remedy defect in IMA or Wholesale I don’t know what the issue is here, so hopefully one of you can respond, if a response required or desireable. Donald O. Taylor Director - Carriers Relations & Regulatory Affairs Tel West Communications, LLC 3701 S. Norfolk Street, Suite 300 Seattle, WA 98118 206-577-6343 (Office) 206-577-6578 (Fax) --Original Message-- From: Stecklein, Lynn [mailto:Lynn.Stecklein@qwest.com] Sent: Wednesday, September 01, 2004 11:33 AM To: dtaylor@telwestservices.com Cc: Esquibel-Reed, Peggy Subject: Completion of SCR032703-01 Qwest to remedy defect in IMA or Wholesale Don, This is to inform you that SCR032703-01 (Qwest to remedy defect in IMA or Wholesale system related to USOC – ORDMS) was deployed on April 19, 2004 in the IMA 15.0 Release. As a result, the status of this CR has been changed to CLEC Test. At this time, Qwest would like to ask if TelWest has any questions associated with the completion of this CR. If you do, please forward them to me and we will be happy to address them. If I do not receive your dissent to close, this CR will be closed on Thursday, September 10, 2004. Thanks, Lynn Stecklein CRPM – Systems 303 382-5770 Lynn.Stecklein@qwest.com 10/22/04 CMP Systems Meeting Connie Winston/Qwest stated that a Patch for this CR was completed in 16.0. 9/16/04 CMP Systems Meeting Jill Martain/Qwest stated that TelWest has questions regarding the deployment of this CR and that this CR will remain in CLEC Test. 8/18/04 CMP Systems Meeting Connie Winston/Qwest stated that this CR was completed in 15.0. Lynn Stecklein/Qwest will work off-line with Tel West Excerpt from CMP Monthly Meeting April 22, 2003 SCR032703-01 Qwest To Remedy Defect In IMA Or Wholesale System Related To USOC –ORDMS (Originated by Tel West) Lynne Powers/Tel West reviewed the description of change of the CR. John Gallegos/Qwest stated that Qwest had tested the system and that they had not found a defect in the system. He stated that from Qwest’s perspective, the system was operating correctly. He stated that Qwest could accommodate the request for the BPL edit and stated that the LOE is 1825 to 3050 hours. Lynne Powers/Tel West stated that on the clarification call she requested verification that Qwest retail had the same order complexity. John Gallegos/Qwest stated that Qwest retail did have the same order complexity and that both the CLECs and Qwest had to look up the availability of the USOC. He stated that the CLECs use the Service Availability Query. Lynne Powers/Tel West stated that her Service Manager told her to submit the order and if it was rejected then it was not available. Laurel Nolan/Qwest stated that that was not currently the process and that she would touch base with Tel West’s Service Manager. Lynne Powers/Tel West asked if there was documentation detailing how the process worked. John Gallegos/Qwest stated that he could take an action item to review the documentation. He stated again that the appropriate process was to use the Service Availability Query. Lynne Powers/Tel West stated again that Qwest did not think that it was a system defect and that the retail process had the same complexity. John Gallegos/Qwest restated that it appeared that the system was working correctly and that Qwest had provided the LOE of 1825 to 3050 hours for the BPL edit. He stated that he assumed that that was what Tel West wanted. Lynne Powers/Tel West stated that it was.
|
CenturyLink Response |
| REVISED RESPONSE April 11, 2003 RE: SCR032703-01 Qwest has reviewed the information submitted as part of Tel West Communications Change Request SCR032703-01. Based upon research that has been conducted following the Clarification meetings (held April 8, 2003), Qwest is able to provide an LOE of 1825-3050 for this change. There are no SATE impacts. At the April Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request. Sincerely, Qwest INITIAL RESPONSE April 10, 2003 RE: SCR032703-01 Qwest has reviewed the information submitted as part of Tel West Communications Change Request SCR032703-01. Based upon research that has been conducted following the Clarification meetings (held April 8, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the April Systems CMP Meeting. At the April Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request. Sincerely, Qwest
|
Information Current as of 1/11/2021