Wholesale: Products & Services

Archived System CR SCR051603-01 Detail

5/28/03 Kathy Stichter send an e-mail stating that she agreed that this CR will include all forms of the bill.

Status History

Project Meetings

9/18/03 CMP Systems Meeting Lynn Notarianni/Qwest said that a meeting was held with Eschelon to discuss the electronic CSR alternative and asked if Eschelon still preferred the mechanized solution. Kathy Stichter/Eschelon said yes. Lynn Notarianni/Qwest said that we are evaluating the LOE and is looking to be extremely large. We will provide an update in the October CMP meetin

8/21/03 CMP Systems Meeting

Kathy Stichter/Eschelon stated that the recommendation to use the electronic CSR has added an entire step to their process. She noted that it was terribly time consuming and said that this recommendation will not help them. Lynn Stecklein/Qwest asked if she should schedule a meeting to discuss further and invite the appropriate SME’s. Kathy Stichter/Eschelon said absolutely.

7/17/03 Kathy Stichter/Eschelon stated that she did receive electronic CSRs for Oregon UBL the 1st week of July. She also stated that she would be analyzing the CSR data against the bill to determine if the zone is correct.

7/17/03 CMP Systems Meeting Lynn Notarianni/Qwest stated that the information was sent to Eschelon and that we are waiting for Kathy Stichter/Eschelon to review to determine if the electronic CSR will meet Eschelon’s needs. Lynn Stecklein/Qwest stated that the information was set up on 6/6/03 for Eschelon to receive the electronic CSR. The information was established on several BANS in Minnesota and Oregon. Connie Winston/Qwest noted this is a new way of receiving the CSR data. Kathy Stichter/Eschelon stated that she has not seen the information yet. Lynn Stecklein/Qwest said that she will find out why Eschelon is not finding this information.

6/19/03 CMP Systems Meeting Lynn Notarianni/Qwest stated that Eschelon is looking at CSR’s to determine if existing information meets the need of this CR. Lynn noted that Qwest needs the outcome in order to determine how to move forward. Kathy Stichter/Eschelon stated that Qwest will be providing the CSR’s but she has not yet received the electronic version of the CSR’s. Connie Winston/Qwest stated that it is timing. Connie stated that Qwest thought you would need another month to look at. Kathy Stichter/Eschelon stated that she realized that she would not have the CSR’s prior to this CMP Meeting. Connie Winston/Qwest stated that we would revisit this CR at the July CMP Systems Meeting. There were no additional questions or comments.

6/6/03 Adhoc Meeting

Introduction of Attendees Kathy Stichter/ Eschelon, Carl Sear/ Qwest, Kerri Waldner/Qwest , Fred Howard/ Qwest, Mark Heline/ Qwest, Lynn Stecklein/ Qwest

Lynn Stecklein/Qwest stated the purpose of this call was to discuss a possible solution that may meet Eschelon's needs on this request. Carl Sear/Qwest stated that the rate zone information that Eschelon is requesting is already available today.. This information can be found in the PCAT listing for the Deaveraged Zones by Wire Center. The CLLI Code is associated with the appropriate zone.. Carl also said that he understood that Eschelon's concern was associated with the scenario of no CLLI Code for each Circuit ID. Carl stated that with this scenario, Eschelon could request an Electronic CSR that would provide in the S&E the LSO NPA/NXX and the associated CLLI Code

Kathy Stichter/Eschelon clarified that they would use the CSR instead of the bill. Carl Sear/Qwest said that, yes, a CLEC can request the electronic CSR and that it is provided in the ASCII format. Kathy asked if there was any charge for this and Carl said no there was no charge. Carl said that if Kathy would provide a list of summary bills, that he would be happy to establish electronic CSRs for these BANS as a trial. Eschelon could then determine if this solution would meet their expectation. Kathy provided a list of BANS in Minnesota and Oregon stating that the billing dates would be coming up in these states. Carl advised Kathy he would establish the electronic CSRs and Kathy stated that she would take a look at them to determine how to sort etc.

Carl Sear/Qwest also stated that this functionality is fairly new and was not available if Eschelon had requested this in the past.

Lynn Stecklein/Qwest stated that the status of this request will be changed to Evaluation pending the outcome of the Electronic CSR Trial.

5/28/03 Clarification Meeting

Introduction of Attendees Kathy Stichter - Eschelon, Carl Sear - Qwest, Fred Howard - Qwest, Kerry Waldner - Qwest, Mark Heline - Qwest, Judy Teshima, Lynn Stecklein - Qwest

Review Description of Change Request Kathy Stichter - Eschelon reviewed the CR. Currently the BillMate MONSERV file does not show an associated CLLI code for each CKT ID. Qwest charges deaveraged zone rates and it is essential that Eschelon have the information necessary to validate that Qwest is billing for the correct zone. The Qwest BillMate Guide indicates that column 5 (or E) is designated for the working telephone number for the account. When reviewing Eschelon’s UNE Loop & EEL bills it appears that this column is actually populating a billing telephone number, which can not be used to obtain the CLLI from the LERG. Eschelon asks Qwest to include the associated CLLI code for each CKT ID billed on the BillMate MONSERV files for UNE Loop and EEL bills.

Carl Sear/Qwest stated that this request will impact all bills, not just BillMate. Kathy agreed to send an e-mail stating that this request will impact all bills and Lynn Stecklein/Qwest will revise the CR. (See Description ). Fred Howard/Qwest asked if Eschelon was seeing this in any particular state or region. Kathy stated that it was across the board. Kathy also stated that the BTN is populating in what should be the WTN. Fred asked if this was localized to the ZCID account. Kathy said that she was not sure what ZCID meant but that it is associated with UNE-P and EEL bills. Fred summarized that he thought Eschelon was looking to validate zones to the rates. Kathy said yes.

Confirm Areas & Products Impacted This CR impacts all bills and UNE and EEL accounts.

Identify/Confirm CLECs Expectation Kathy Stichter/Eschelon stated that if she couldn't get the CLLI, then she would like to see the working TN.

Establish Action Plan Kathy Stichter/Eschelon will present this CR at the June CMP Systems Meeting.

CenturyLink Response

October 7, 2003

Kathy Stichter Eschelon

CC: Lynn Notarianni Connie Winston Sue Stott Beth Foster Christy Turton Kit Thomte

This letter is in response to CLEC Change Request number SCR051603-01 dated 05/19/2003, titled: CLLI on BillMate MONSERV file for each CKT ID on UNE Loop & EEL bills.

CLEC CR Description as written by Eschelon: Currently the BillMate MONSERV file does not show an associated CLLI code for each CKT ID. Qwest charges deaveraged zone rates and it is essential that Eschelon have the information necessary to validate that Qwest is billing for the correct zone. The Qwest BillMate Guide indicates that column 5 (or E) is designated for the working telephone number for the account. When reviewing Eschelon’s UNE Loop & EEL bills it appears that this column is actually populating a billing telephone number, which can not be used to obtain the CLLI from the LERG. Eschelon asks Qwest to include the associated CLLI code for each CKT ID billed on the BillMate MONSERV files for UNE Loop and EEL bills.

History: A clarification meeting was held on Wednesday, May 28, 2003 with Eschelon and Qwest representation. At this meeting, Qwest stated that this request will impact all bills not just BillMate. It was agreed by both parties that the CR should be revised to reflect this change. Additionally, an adhoc meeting was held on Friday, June 6, 2003, in which Eschelon was informed that the rate zone information they were requesting is already available in the PCAT listing for the deaveraged zones by wire center using electronic CSRs. Eschelon agreed to try the new process and report back at the next monthly CMP Meeting as to whether or not the process meets their needs for this particular request. In the August CMP Systems Meeting, Eschelon indicated that they would like Qwest to move forward with the proposed process because the alternative process is time consuming.

Qwest Response: Qwest has completed an analysis for CR SCR051603-0101, CLLI on BillMate MONSERV file for each CKT ID on UNE Loop & EEL bills, and has determined that this change is economically not feasible. Through Qwest’s analysis it was determined that the estimate for the initial implementation of this change would be at least $1.5 million. Additionally, Qwest believes that the information being requested is readily available, and there is already a process in place which would allow Eschelon to obtain the information needed without requiring Qwest to implement a new systems change.

Qwest is denying your request for CR SCR051603-0101, CLLI on BillMate MONSERV file for each CKT ID on UNE Loop & EEL bills due to economic infeasibility.

Sincerely, Qwest

DRAFT RESPONSE June 6, 2003

RE: SCR051603-01

Qwest has reviewed the information submitted as part of Eschelon's Change Request SCR051603-01. Based upon research that has been conducted following the Clarification meeting (held May 28, 2003 and the ad-hoc meeting held June 6, 2003) Qwest is still examining the issue (See Project Meeting Minutes dated June 6, 2003 for details). Qwest will continue to research the problem and provide an updated response at the July Systems CMP Meeting.

At the July Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest