Wholesale: Products & Services

Archived System CR SCR090601-1 Detail

interconnection agreements. Therefore AT&T requests that UNE-P orders be billed on a CABS bill. Qwest is in the process of CABS formatting CSRs, however, AT&T needs the entire bill in the CABS format and not just the CSR.

Status History

Project Meetings

- January 16, 2003 Systems CMP Meeting Discussion: Carla Pardee/AT&T stated that she needs to validate the January bill and will contact Peggy (Qwest) hopefully next week to close the CR. Connie Winston/Qwest stated that this CR would remain in CLEC Test for AT&T’s bill validation.

December 19, 2002 Systems CMP Meeting Discuaaion: Connie Winston/Qwest said that the trouble ticket associated with this CR just went in a Patch. Jonathan Spangler/AT&T will talk to Carla Pardee/AT&T offline to discuss closure. Connie Winston/Qwest said to advise Kit Thomte/Qwest if this CR can be closed.

November 21, 2002 Systems CMP Meeting Discussion: Carla Pardee-AT&T stated that the rounding fix appeared to be working. Connie Winston-Qwest agreed and stated that AT&T would validate with the December work and that the team hoped to close the CR in December.

October 17, 2002 Systems CMP Meeting Discussion: Michael Buck/Qwest stated that this has been discussed in previous meetings. Jeff Thompson/Qwest stated that the two issues are the rounding issues and the CSR mismatch. We are looking for fixing the rounding issue on November 14th and the CSR mismatch is targeted for December. We have a more robust fix for the rounding issue but requires a change to an interface. While we’ll be fixing the problem in the patch for November, we will open a CR for the more robust fix. Carla Pardee/AT&T stated that AT&T is also anxious to close this CR. The status of this CR remains CLEC Test.

- September Systems CMP Meeting Discussion: Jeff Thompson/Qwest stated that Qwest has delivered 3 month's of bills and there are a series of issues. Qwest continues to fix these and believe we are down to a rounding error and are working to fix that. Have no target date yet for that out of balance fix. Carla Pardee/AT&T agrees and stated that the paper bills are not balancing with the CSR. At the CLEC forum, Alan Zimmerman and Carl Sear also stated that the fix was in development. Carla stated that she appreciates all of Qwest's efforts and stated that we are getting close.

August 23, 2002 General Meeting Minutes; Attendee's: Carla Pardee/AT&T, Jerri Lancaster/AT&T, Peggy Esquibel-Reed/Qwest, Tim Bessey/Qwest, Catriona Dowling/Qwest, Fred Howard/Qwest, Diana Jensen/Qwest, Pat Smith/Qwest, Lon Jones/Qwest, Jami Larson/Qwest, Dennis Martinez/Qwest Carla Pardee/AT&T - has received transactions for 3 states, CO, AZ, & WA. There is a problem with being out of balance and matching to the CSR. It appears that the issue(s) are fixed for CO & AZ, WA is still out of balance. For the WA bill - the amount that AT&T is being asked to pay does not match the bill summary total. The total on the CSR also does not match the recurring dollars. Pat Smith/Qwest asked for the record id that was out of balance. Jerri Lancaster/AT&T advised it is the 1005xx records and will forward an email (to Peggy Esquibel-Reed/Qwest) that explains. Peggy Esquibel-Reed/Qwest asked for the amount that is out of balance. AT&T respoded that there is an out of balnce amount of 99 cents. Jerri Lancaster/AT&T asked if in the future, will more standard adjustment codes be used? Is currently seeing codes of X15 & X18. Jami Larson/Qwest advised that the codes are generic and is as much detail as can give. Jerri Lancaster/AT&T advised will run any additional problems through Carla Pardee. Carla Pardee/AT&T stated that if the problem is found to be just on the CSR detail, she would be willing to close this CR and open a new one, if necessary. AT&T asked if the data source was different for the state of WA. Qwest responded that the CRIS Systems are different for CO/AZ than for WA. Carla Pardee/AT&T stated that this generally has gone rather smoothly. Dennis Martinez/Qwest advised that Qwest will investigate, check with CRIS regarding the problem raised today, and will communicate information back to AT&T. Email received and copy provided to those on the call. Email details: The totals at the bill summary level are calculated incorrectly. There is an edit in CAB/BOS Vol 3A, 1005XX - page 6 that states: LP Total (10051300) + 0 MAC Tot (10051200) + 201,939.94 Debit Adj Tot (10051250) + 0 Tot OC&C (10051300) + 19,044.23 Tot Usg (10051300) + 21,841.76 Tot Taxes (10051300) + 30.70 Tot Sur (10051300) + 0 Tot Pay Plan (10051300) 0 Total Current Charges (10051300).

If you add the above fields together from their bill, you will get 242,856.63. They say the total current charges are 242,866.64 (from the 10051300), a difference of .99. This is why the bill is out of balance. When they correct this item, they will then need to look at their Tot Balance Due edit because it will not be correct. In regards to the statement that the CSR and MAC $ do not match, the reason they do not match is that the structure of the 'J' CSR is incorrect. We are dropping out 6079 (USOC) records with $ on them because they are using a left handed fid of HTG with no TN under the HTG before they end the group with a 401525 record. See record sequence number of 21350 on the bill and below. If you have further questions, I can be reached at 770-993-8644. Thanks, Yvonne Hopkins ABM Systems Support phone: 770-750-7820 pager: 1-888-858-7243 pin: 135037 email: yhopkins@att.com

--Original Message-- From: Lancaster, Geri L, NCAM Sent: Monday, August 19, 2002 11:06 AM To: Pardee, Carla D, NCAM Cc: Hopkins, Yvonne H, NCAM Subject: Washington UNE-P Mech Bill

Carla, We received the Washington UNE-P bill for 8/5/02. The bill is out of balance. I'll ask Yvonne to see if she can find out any further details. Bottom line, we still can't pay by the mechanized bill and they shouldn't be allowed to close the change request. FYI - the CSR total dollars do not match the recurring dollars either. This will not "fatal" a bill, but it is important that they match since the CSR is the supporting detail for the summarized recurring expense on the bill. I'll keep you posted. Thanks. Geri 770-750-8407

August 22, 2002 Systems CMP Meeting Discussion: Donna Osborne-Miller/AT&T - I believe there was still an issue in Washington around this and Peggy has a meeting scheduled for tomorrow. Peggy Esquibel-Reed/Qwest - yes, we have a meeting scheduled with IABS tomorrow to review the Washington bill and the out of balance issue. Confirmed that Tim Bessey (Qwest) and Dennis Martinez (Qwest) have been invited to the meeting with AT&T. Donna Osborne-Miller/AT&T - I would like to keep this open. Michael Buck/Qwest - this CR will remain in CLEC Test.

August 19, 2002 Email to Peggy Esquibel-Reed/Qwest from Carla Pardee/AT&T: I am sorry to report we still can't close this CR. I am waiting to hear back from our client about how they want to proceed. I am attaching an e-mail from our billing group to explain what the problem it. I imagine it is time to set up a meeting to see what we can do to make this work. Thanks. Carla Dickinson Pardee Manager - LSAM (303) 298-6101

August 9, 2002 Email from Carla Pardee: Peggy - just another update. I heard from Tim Bessey today that Jamie Larson had been working with Yvonne Hopkins and all of the issues in the letter have been resolved. Let's keep our fingers crossed. We will hopefully know by the Systems meeting. Carla Dickinson Pardee Manager - LSAM (303) 298-6101

August 7, 2002 Email from Jami Larson to Tim Bessey/AT&T Account Manager: Tim, All of the issues that Tim Boykin cites in his note have already been taken care of by IABS. I did advise Yvonne on 7/30 that the problems with the out of balance on taxes and usage, as well as the dates populated on the adjustment/oc&c BDT records would be corrected for the August bill periods.

August 7, 2002 Email from Carla pardee/AT&T to Scott Schipper/Qwest: Scott - Attached please find a letter from Tim Boykin discussing problems we are having with the first CABs bill AT&T obtained from Qwest for the month of July 2002. Please feel free to contact me and/or Tim if you have questions. Thank you. Carla Dickinson Pardee Manager - LSAM (303) 298-6101 LETTER: RE: Problems Associated with CABs Billing Dear Scott: In response to AT&T’s change request SCR090601-1, Qwest implemented CABS billing for AT&T’s UNE-P bills. AT&T received its first CABS bill during the month of July 2002. However, there are a number of problems associated with this first bill, and as a result, AT&T is not able to process the mechanized CABS bill. We would like to request your assistance to remedy these problems. Without going into great detail in this letter, the problems associated with this bill are two fold. First, the usage/incurred dates are invalid on the Adjustments and OC&C. The bills use a 'from date' and 'thru date' of 00010101 rather than actual usage dates. Secondly, the bills are out of balance. The supporting details do not sum to the total for several categories including taxes and usage. In addition, Qwest still forwards a paper bill - the CABS mechanized bill and the paper bill do not match. Yvonne Hopkins, AT&T, has been working with Qwest representative Jamie Larson to resolve these issues, however, to date, there has been no resolution. AT&T has been patiently working with paper bills for some time. AT&T was excited to finally obtain a mechanized CABS bill and is very disappointed that the bill is incorrect. Early next week, we would like to arrange a meeting with Qwest SMEs to discuss these problems and resolve all issues. Could you assist us in organizing your subject matter experts to close these issues? Qwest CMP managers are very anxious to close this CR, however, until these issues are resolved, AT&T is not able to close SCR090601-1. Thank you for your assistance in this regard. I look forward to hearing from you. Very truly yours, Timothy Boykin District Manager AT&T Local Services and Access Management Cc: Pam Delaittre, Pete Budner, Tim Bessey

August 6, 2002 Email from Carla Pardee/AT&T: Peggy - we can't process July's bill for a few reasons. We are sending a letter to Qwest outlining the issues tomorrow. I will copy you on that letter. For the time being, we do not feel comfortable closing it - unless you have a suggestion for following up with the problems we are having. Carla Dickinson Pardee Manager - LSAM (303) 298-6101

August 5, 2002: Email response from Carla Pardee/AT&T: I have a meeting with the billing people tomorrow. We are getting the bill, but still having some problems. I will e-mail you tomorrow right after our meeting. I would like to close this as much as you, believe me. Hopefully we can tomorrow. Thanks. Carla Dickinson Pardee Manager - LSAM (303) 298-6101

August 5, 2002 Sent email to Carla Pardee & Donna Osborne-Miller asking if has looked at the bill and are okay to close.

July 18, 2002 Tim Bessey email to Peggy Esquibel-Reed: Tim will keep Peggy and Jeff posted.

July 18, 2002 Peggy sent email to Tim Bessey asking him to keep Peggy informed as well.

July 18, 2002 Email response from Carla Pardee (AT&T): Peggy - thanks but we can't close it out. The bill was sent but the suffix record indicator's were wrong. They are supposed to send it again before 7/25/02. As soon as we get a bill through I will let you know and we can close it out. I have been working with our account rep - Tim Bessey. I asked Tim to keep Jeff Thompson in the loop on this as I know Jeff is really anxious to close it. Thanks. Carla Dickinson Pardee Manager - LSAM (303) 298-6101

July 18, 2002 Peggy Esquibel-Reed (Qwest) sent an email to Donna Osborne-Miller and Carla Pardee: SCR090601-1 deployed into production on July 1, 2002 and currently has a status of CLEC Test. At the July Systems CMP Meeting, during the discussion for the 'CRs To Consider For Closure' section, Qwest asked if this CR was okay to close. Carla stated that the bill would be reviewed the following day. Carla and the CLEC Community agreed that this could be an item that could be closed outside the CMP Meeting. So my question is ...... is this CR okay to close? If you are still validating, please let me know when you will have an answer. I appreciate it.

July 18, 2002 CMP Meeting Discussion: This CR will remain in CLEC Test. Qwest will work off-line with AT&T to close, with CLEC Community concurrence. AT&T wanted the opportunity to check the bill.

June 20, 2002 CMP Meeting Discussion: Jeff Thompson (Qwest) explained that this CR is on target for July 1st. Qwest has been working with AT&T to receive those BOSS bills. Carla Pardee (AT&T) indicated that the test files have been transmitted. Jeff Thompson (Qwest) indicated that Qwest hasn’t heard anything negative. Carla Pardee (AT&T) agreed with Jeff.

March 21, 2002 CMP Discussion: Carla Pardee/AT&T - AT&T is extremely disappointed with how this has been handled. AT&T escalated this in January. Qwest said this would be implemented in July. A meeting happened last Friday, and AT&T learned that this was only going in two states. AT&T is concerned that it is taking so long to be worked. AT&T is looking at having two billing systems. This is a huge impact and it affects all CLECs. Carla wants to know why it was decided to be put in only two states (that AT&T isn’t even in) Jeff Thompson/Qwest indicated that he felt there was a misunderstanding. Jeff acknowledged that there was some confusion around what was communicated in the meeting. Alan Zimmerman/Qwest confirmed that the change would be implemented for all 14 states. He indicated that it was just a matter of timing. Carla Pardee/AT&T - it was not made clear last Friday that all states would be implemented Jeff Thompson/Qwest- Qwest will gladly confirm the timing on the states that AT&T is most concerned about. Jeff asked Carla if Qwest knew of the states that AT&T was concerned about. Carla Pardee/AT&T AT&T will send the list of states to Qwest. Carla asked to be notified when the implementation plan for the 3 states has been confirmed. Ok to close this action item. Action Item is Closed.

March 15, 2002 Meeting - Carla Pardee, AT&T Bob Hayes, AT&T Peggy Esquibel-Reed, Qwest Fred Howard, Qwest Jami Larson, Qwest Diane Jensen, Qwest Alan Zimmerman, Qwest Carl Sear, Qwest

A document was provided to all participants of this meeting. Fred/Qwest advised that this is provided at a hi-level and is subject to change. The document’s information is as follows: BOS BILL INVOICE AND CSR OVERVIEW Qwest will format UNE P bill and CSR data into a CAB/BOS format. Qwest will follow TRG, CABS/BOS recommendations for implementation and population of the CABS/BOS records Production Implementation - 7/1/02 (OR, WA only) BOS Version @ production - Version 37 Qwest will provide a test file and Difference List, 30 days prior to the production installation (6/1/02) Data Population of Records Has Not Been Finalized. It is anticipated that this will be completed 4/22/02

Population of records is work in progress at this point and the records and data population of records is subject to change.

ANTICIPATED UNE BILL RECORDS Bill Pack Header (10-01-01-00, 01) Bill Face Heading (10-05-05-00) Balance Due Information (10-05-10) Detail of Current Charges-1 (10-05-12) Detail of Current Charges-2 (10-05-13) Bill Message Record (10-10-05) Detail of Payments (10-15-05) Detail of Payments-Total (10-15-90) Detail of Adjustments (10-20-05) Detail of Adjustments-Total (10-20-90) Detail of Balance Due (10-25-05) Detail of Balance Due-Total (10-25-90) OC&C Service Order/Transaction Identification (10-30-05) OC&C Service Order/Transaction Identification (10-30-05) OC&C Phrase Code Data (10-30-15) Detail of OC&C – Phrase Lines (10-30-16) OC&C USOC Data (10-30-20) OC&C USOC Description Data (10-30-21) OC&C Service Order/Transaction Net Effect (10-30-25) OC&C Total (10-30-90) Unbundled Transport Usage Detail (10-39-05) Unbundled Miscellaneous Usage Detail (10-39-20) Summary of Unbundled Usage by Jurisdiction (10-41-05) Total Summary of Unbundled Usage (10-41-15) Detail of Taxes (10-50-05) Detail of Taxes-Total (10-50-90) Detail of Surcharge (10-55-05) Detail of Surcharge-Total (10-55-90) Bill Pack Trailer (10-99-99)

ANTICIPATED UNE CSR RECORDS 40-01-01 (CSR Pack Header) 40-05-05 (CSR Account ID) 40-10-05 (CSR Bill Name & Address) 40-15-05 (CSR S&F FID) 40-15-10 (CSR USOC) 40-15-16 (CSR S&F USOC Tax Data) 40-15-20 (CSR S&f USOC Amounts) 40-15-21 (CSR S&f USOC Amounts Mileage) 40-15-24 (USOC Amounts - Testing) 40-15-25 (CSR S&F Subtotal) 40-15-25 (CSR S&F Total) 40-20-05 (CSR Remarks) 40-25-05 (CSR Last Activity) 40-25-17 (CSR Summary Unbundled Line Port Inventory) 40-25-30 (CSR Summary - Glossary) 40-99-99 (CSR Pack Trailer)

AT&T asked if this work will be expanded for all states. Qwest stated would look into that, understanding was for OR & MN. AT&T advised that needs for entities of TCG, TPM, LOA, ATX. AT&T asked if Qwest doing by IABS basis or by customer’s requesting UNE-P format? Qwest responded, by customer’s requesting UNE-P format. AT&T stated that other customer’s would want this. Qwest advised that there are 3 separate CRIS environments for UNE-P billing. Retail, Wholesale, and Retail. The 3 CRIS regions are Eastern CRIS for MN, IA, ND, SD, NE. Central CRIS for CO, AZ, WY, NM, ID, MT, UT. Western CRIS for OR, WA. AT&T questioned if for unbundled transport, would CABS BOS group all usage into a global jurisdiction or bill for each jurisdiction. Qwest responded at a global jurisdiction. AT&T responded "that’s good." AT&T requested that they be kept updated as changes will be made. AT&T stated that any changes need to be standard. Qwest stated that will know what the changes are by the end of April. Any upcoming questions from AT&T will be funneled through the CRPM, Peggy Esquibel-Reed.

March 18, 2002 Email from Qwest IT: The ability to produce BOS files for Bill and CSR will be included for all states and all UNE customers that have contracts specifying BOS format and request it of Qwest.

11/05/01 - Received AT&T's responses for clarification meeting action items:

1) Instead of CABS, would an EDI format work. The records could be formatted via ndm, stp or an internet protocol. ABM supports the industry standard CABS for UNE-P expense billing. ABM is not in the position to support any non-OBF compliant formats.

2) They want a definitive list of the items that we want a certain level of details on, such as USOCs, etc. The level of detail requested by ABM is equal to that which is outlined in the OBF guidelines specific to UNE-P billing.

3) I had told them that CABs was the industry standard. They didn't think so, where did we get that information? The Carrier Access Billing System (CABS) guidelines were developed to bring uniformity to access billing in the post divestiture environment. CABS is an industry accepted and industry supported media for billing of access and interconnection charges. Provisions for billing Unbundled Network Elements (UNE) were first included in CABS Version 31 which was implemented 3/1/1999. The CABS guidelines provide a uniform method for billing UNE charges. Compliance with CABS guidelines means AT&T receives the same billing elements, values and record layouts from all bill providers. No special company-specific programming is needed. Although the CABS guidelines are developed by the Technical Review Group (TRG) and owned and published by Telcordia, the guidelines are indirectly supported by the Ordering and Billing Forum (OBF) through referral of resolved issues to the TRG. OBF Billing Committee Issue 1287 - Billing for Unbundled Network Elements - was referred to the TRG for implementation in CABS. The OBF Billing Committee continues to address industry-wide UNE issues -- Issue 1548 Billing Verification Process In An Unbundled Environment. OBF provides forum to address industry-wide UNE issues.

4) They are in the process of putting the CSRs in one file; they need to know if it would work to have the CSRs in one file, and the fill file in CABS. ABMs preference would be within the same file but separate files will work as long as they are received in consecutive transmissions.

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11/15/01 November CMP Discussion: Jeff Thompson advised that Qwest accepts the CR. This request will be very difficult to do. Mapping between EDI & BOSS is currently taking place. That effort will take 2 more weeks to complete. Qwest cannot yet commit to an implementation date. Is not an IMA candidate since this is a billing interface and not IMA. JAD sessions are taking place with the development team. A target date will be determined after the JAD sessions are completed.

Alignment/Clarification Meeting 1:30 p.m. (MST) / Thursday 1st November 2001 Request that UNE-P orders to be billed on a CABS bill

Attendees: Carla Dickinson Pardee / AT&T Fred Howard / Qwest Alan Zimmerman / Qwest Janey Antal / Qwest Peggy Esquibel-Reed / Qwest

Today all UNE-P orders are billed out of the CRIS billing system. AT&T can only receive CRIS bills via paper, which makes it extremely inefficient and difficult to use. In addition, the CRIS bill does not provide the level of detail required for auditing or for inventory, i.e. USOC, Circuit ID and CRS. The level of detail needed and electronic interface are available in the CABS billing system. Moreover, Qwest negotiated CABS billing in its interconnection agreements. Therefore AT&T requests that UNE-P orders be billed on a CABS bill. Qwest is in the process of CABS formatting CSRs, however, AT&T needs the entire bill in the CABS format and not just the CSR.

Wholesale Billing

AT&T requesting an electronic CABS formatted bill and CSR.

AT&T will provide answer’s to the following question’s from Qwest: 1. What is the level of detail being requested, if other than USOCs & circuit ID’s? 2. Would an EDI format be acceptable? 3. Would a separate bill and a separate CSR be acceptable? 4. Would a phased approach be acceptable?

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Escalation E-Mail Received 01/23/02

To: cdickinson@att.com cc:

Subject: AT&T CR#SCR090601-1 Development

Escalation Company: AT&T CR#: SCR090601-1 Status Code: Development

Qwest Action Requested: no action selected

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Description: Request that Qwest utilize CABS billing systems for UNE-P bills.

History of Item: SCR090601-1 was initially submitted on 9/6/01. It was declined without a clarification meeting on 9/18/01. The reason it was declined - it was explained that this CR was identical to a CR submitted by Rhythms in January 2001. However, AT&T's request was very different than how Qwest was developing the Rhythms request. After further discussion in the October CMP Systems meeting, Qwest indicated it would work on this CR but that it was tee shirt sized extra large, with no indication of when CABS billing would be implemented by Qwest.

Reason for Escalation / Dispute: The AT&T billing department is experiencing many problems with the billing system Qwest uses, i.e. CRIS. The level of detail is completely insufficient. Furthermore, CABS billing systems were negotiated in the 1997 interconnection agreements.

Business Need and Impact: AT&T does not have the level of detail needed to resolve outstanding billing disputes. Unsusual charges are appearing on the bill without the level of detail needed to determine what the charge is specifically. AT&T cannot electronically process CRIS bills, so using a paper bill is an extremely inefficient process for AT&T, requiring additional resources for billing purposes.

Desired CLEC Resolution: Qwest to implement CABS billing systems as soon as possible.

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Lead Submitter: Name: Carla Pardee Title: LSAM Manager

Joint Submitters:

CenturyLink Response

DRAFT RESPONSE For Review by the CLEC Community and Discussion at November CMP Meeting

November 1, 2001

Carla Dickinson Pardee LSAM Manager AT&T

CC: Donna Osborne-Miller, OSS LSAM, AT & T Fred Howard Janey Antal Alan Zimmerman Jon Ecklund This letter is in response to your CLEC Change Request Form, number SCR090601-1 dated September 6, 2001 - CR Title: Request that UNE-P orders be billed on a CABS bill.

CR Description: Today all UNE-P orders are billed out of the CRIS billing system. AT&T can only receive CRIS bills via paper, which makes it extremely inefficient and difficult to use. In addition, the CRIS bill does not provide the level of detail required for auditing or for inventory, i.e. USOC, Circuit ID and CRS. The level of detail needed and electronic interface are available in the CABS billing system. Moreover, Qwest negotiated CABS billing in its interconnection agreements. Therefore AT&T requests that UNE-P orders be billed on a CABS bill. Qwest is in the process of CABS formatting CSRs, however, AT&T needs the entire bill in the CABS format and not just the CSR.

Qwest Response: Based on the above noted information, the level of effort for this request is Extra Large.

Sincerely, Jon Ecklund Information Technologies Manager

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Qwest Escalation Response Issued

January 30, 2002

Carla Dickinson Pardee LSAM Manager AT&T

Dear Ms. Pardee:

This letter is in response to your formal escalation (SCR090601-1-E05) regarding UNE-P orders to be billed on a CABS bill, dated January 23, 2002.

Qwest has reviewed the formal escalation and is pleased to inform you that we will be able to meet AT&T’s request for providing UNE-P bills in a BOS billing format. This capability will become available in Qwest’s Western, Central and Eastern Regions beginning with the July bill cycle, July 1, 2002. Please contact me by telephone at (303) 896-7276 or by e-mail at jlthomp@qwest.com if you have any questions.

Sincerely,

Jeffery L. Thompson Director Business Solution Design

cc: Sara Padula POPP Communications Controller, Treasurer

Jeffrey Harnack OneStar Communications Director Network Optimization

Karen Clauson Eschelon Telecom Inc. Director of Interconnection

Dana Filip Qwest, Sr.Vice President – Customer Service

Dan Poole Qwest, Sr. Director of Legal Issues

Nancy Lubamersky Qwest, Sr. Director of Legal Issues