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Open System CR SCR101918-1 Detail

Description Of Change

Status History

Project Meetings

6/16/19 System CMP Meeting Mark Coyne – CenturyLink stated this CR was implemented in March with the ASOG 58 EASE Major release, however the GUI tool was subsequently taken offline due to some issues. An updated Event notice was distributed. The May EASE ASR Point Release notice for 6.1 included the deployment of this CR. An issue was identified, and the fix went in over this past weekend. We have issued the EN closure. We will review for CR closure in the July meeting. Mark asked if there were any questions. There were none.

5/15/19 System CMP Meeting Mark Coyne – CenturyLink said the plan for this CR was to implement it on March 18, 2019 in conjunction with the EASE ASOG 58 release. However, the GUI tool associated with this CR was taken offline due to some issues. Mark said that CenturyLink issued an updated Event notice to relay the status. The May EASE ASR Point Release 6.1 includes the deployment of this CR. That release will be installed over the weekend and will be effective on May 20, 2019. Mark said we will review this CR in June to move to a Completed status.

Susan Lorence – CenturyLink said there had been a SME team meeting the day before to make sure Order status tool was a GO and that the IT team relayed there was a minor screen change.

Letty Walker – CenturyLink shared that the new ASR EASE User Guide had a minor update to the heading detail on the screen print associated with this change and that she would like to keep the production guide up to date. Letty said there is no change to the functionality or steps.

Susan Lorence – CenturyLink suggested that once the release is implemented that we send a System notice effective immediately to post the screen shot update to the User Guide. Susan said the approach is not typical but CenturyLink would like to post the current version of the document. She asked if there were any concerns. Kim Isaacs – Allstream said if it is just correcting the screen shot, this approach would be OK.

4/17/19 System CMP Meeting Mark Coyne – CenturyLink said this CR was implemented March 18, 2019 in conjunction with the EASE ASOG 58 release. The GUI tool associated with this CR was then taken offline due to some issues. An updated Event notice was distributed. The CenturyLink SME team is continuing to review the functionality and test results to determine when it can be implemented – likely with the May EASE ASR Point release.

NOTE 04-24-19: The CR was included in the EASE ASR Release 6.1 notification that was distributed on April 19, 2019. See notification number SYST.EASE.04.19.19.F.17356.EASER6.1CustomBusRules.

3/20/19 System CMP Meeting Mark Coyne – CenturyLink said this CR was implemented March 18, 2019 in conjunction with the EASE ASOG 58 release but the GUI tool associated with this CR has been taken offline due to some issues. An updated Event notice was distributed on Tuesday, March 19, 2019. We will continue to monitor the status of this.

2/20/19 System CMP Meeting Mark Coyne – CenturyLink said this CR was originally scheduled for the EASE Point Release 5.2 scheduled for implementation January 21, 2019. The CR includes enhancements to the EASE ASR VFO GUI to provide functionality to check on Order status for EASE ASRs throughout their life cycle. Prior to the Point release implementation, the SME team determined additional testing was required and issued an event notification on January 15, 2019 to relay the implementation for this CR would be delayed. The CR is now planned for implementation with the EASE Release 6.0. Information about the CR was included in the EASE GUI Release 6.0 notice that was distributed on February 18, 2019. A Training notice associated with the GUI change will be distributed on Monday, February 25, 2019.

01/16/19 System CMP Meeting Mark Coyne – CenturyLink said this CR is associated with enhancements to the EASE ASR VFO GUI to provide a new tool to check on Order status for ASRs throughout their life cycle. CenturyLink had requested that we include this change in the EASE Release 5.2 that is scheduled for implementation January 21, 2019. That combined initial system release notice was distributed on December 21, 2018. The Final system notice was sent on January 4, 2019. Because CenturyLink is performing some additional testing on the changes associated with this CR, this functionality will not be included in the release that will be effective on January 21, 2019. Mark said on January 15, 2019, an event notification was distributed to relay the delay in implementation.

Susan Lorence – CenturyLink said that Kim Isaacs – Allstream had submitted a question into the CMPCOMM mailbox about that Event notification. Kim had asked if the rest of the EASE ASR Release 5.2 would be delayed. Susan said a response had been sent to relay that the remainder of the release that included the planned Custom Business Rules would go into effect as of January 21, 2019. 12/12/18 System CMP Meeting Mark Coyne – CenturyLink said this new CR was presented last month. The CR is associated with enhancements to the EASE ASR VFO GUI to provide a new tool to check on Order status for EASE ASRs throughout their life cycle. Mark said we discussed last month that we would like to include this GUI update in the EASE Point Release scheduled for implementation for January 21, 2019. We proposed combining the GUI notice and the Custom Business Rules notice for the release into a single notice and comment cycle. There was no disagreement to combine the two notices. The EASE Release 5.2 notice is scheduled for distribution on December 21, 2018.

11/14/18 Systems CMP Meeting Letty Walker – Centurylink presented this new CR to update the EASE ASR VFO GUI. She said there is an option called “External Apps” in EASE today. CenturyLink is adding a new option to that section for Order Status. A customer can use this new tool to check on additional status for EASE ASRs through the ASR life cycle from the time it is accepted to the time it is completed. Letty gave some examples of status that will be available: Status of Build, Ticket number, Project manager assigned, Site survey scheduled date, etc. Letty said CenturyLink would like to include this CR in the EASE ASR Point Release 5.2 which is a Custom Business Rule release. She asked if there were any questions.

Kim Isaacs – Allstream asked if this new option would assist customers in knowing when a site survey is completed vs. having to call CenturyLink.

Letty Walker – Centurylink said yes. She said the tool will allow customers to check for themselves when the survey is scheduled, when it is completed, etc.

Mark Coyne – CenturyLink said we are currently planning to include the CR in the EASE ASR Point Release 5.2 which will become effective on January 21, 2019. He said the CR is intended to provide more information to customers vs. it being a change in process for customers. The Point Release notification has a 30 day lead time with a customer comment cycle. The GUI notification cycle has a 28 day notification lead time also with a comment cycle. Mark said we would like to just send one notice and asked if there were any objections to that approach or if customers preferred two notifications. There were no comments or objections. Mark said there may be some Training information that needs to be updated which will be sent with a 21 day lead time. We will discuss the effective date again in the December CMP monthly meeting.

CenturyLink Response