Wholesale: Products & Services

Open System CR SCR112003-03 Detail

Description Of Change

Expected Deliverable Incorporate CSR data into the CRIS sub-account billing

Status History

Project Meetings

6/11/04

Requested an additional clarification meeting with Cbeyond. This CR will be changed to a deferred status.

12/17/03 CMP Systems Meeting

Tom Hyde/Cbeyond Communications reviewed this CR and said that this is an auditing request and that they would like complete audible data. Tom stated that the data needs to be transported to the CRIS bill. Liz Balvin/MCI stated Qwest provides in Qwest BOS format that mirrors the customer service information in UNE-P and UBL. Steve Kast/Qwest stated that if the data is not there, it won’t populate. Connie Winston/Qwest said that we provide in the MONSERV file. Kerri Waldner/Qwest stated that it does not come through CABS. Tom Hyde/Cbeyond Communications said that they need the class of service, USOCs and quantity and that they have no problem with IABS and the BOS/CRIS format. Tom stated that with CRIS they can’t tell whether the billing is valid and that the information in its present format is inadequate. He said that they want to be able to audit bills electronically, is a very manual process to audit.

12/4/03 Clarification Meeting

Attendees: Morgan Halliday - Cbeyond Communications, Tom Hyde - Cbeyond Communications, Steve Calhoun - Cbeyond Communications, John Gallegos - Qwest, Carl Sear - Qwest, Fred Howard - Qwest, Carrie Stirman - Qwest, Brenda Kerr - Qwest, Jeff Jones - Qwest

Review Description of Change Cbeyond Communications is requesting that Qwest incorporate Transport CSR data into CRIS EDI bill sub-account to allow audits

Incorporate CSR data into the CRIS sub-account billinghat UNE Combo billing be moved from CRIS to IABS with CSR data populated.

Discussion Carl Sear/Qwest asked Cbeyond what part of the CSR did they want to see. Steve Calhoun/Cbeyond stated that the address is not there and that they would like to see information such as CFA, Service Name, LSO, CKL and Class of service . Steve also said that today you can't determine if transport applies. Steve stated that other CLECs provide the'from and to' that they can use to validate.

Confirm Areas & Products impacted The products impacted are EEL-(UNE-C) and Loop MUX Combo

Identify CLECs Expectation Cbeyone is requesting that Qwest Incorporate CSR data into the CRIS sub-account billinghat UNE Combo billing be moved from CRIS to IABS with CSR data populated.

Establish Action Plan Cbeyond Communications will present this CR in the December Systems Meeting.

CenturyLink Response

Qwest has reviewed the information submitted as part of Cbeyond Communication's Change Request SCR112003-03. Based upon research that has been conducted following the Clarification meeting (held December 4, 2003) Qwest is able to provide the LOE of 3200 to 3800 hours for this Wholesale Billing Request.

At the February Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest

DRAFT RESPONSE December 11, 2003 RE: SCR112003-03

Qwest has reviewed the information submitted as part of Cbeyond Communication's Change Request SCR112003-03. Based upon research that has been conducted following the Clarification meeting (held December 4, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the December Systems CMP Meeting.

At the December Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest DRAFT RESPONSE December 11, 2003 RE: SCR112003-03

Qwest has reviewed the information submitted as part of Cbeyond Communication's Change Request SCR112003-03. Based upon research that has been conducted following the Clarification meeting (held December 4, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the December Systems CMP Meeting.

At the December Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest