Small Business help

Turning Push To Talk on and off for a user

Using the Push To Talk feature, users can use their phone as an intercom to directly contact another extension. As an administrator, you turn the feature on and off for users. 

Turn Push To Talk on

To allow users to use their phone as an intercom, you'll need to turn the feature on.
To turn Push To Talk on:
  1. Click the Numbers tab.
  1. On the row of the number you want to edit, click Actions > Edit User Features.
  1. Click the Push To Talk tab.
  1. Change the Push To Talk toggle to on.
  1. Click Save.
  1. To choose the connection type, do one of the following:

    • If an extension can only receive the radio message, select the One-Way radio button.

    • If an extension can receive and reply to the radio message, select the Two-Way radio button. In our example, we selected two-way.
  1. From the Approved Users list, select whether users are approved or blocked, then click the Find and assign field to select users to add to the list of approved or blocked users. In our example, we approved users.
  1. Click Save.

Turn Push To Talk off

To stop users from using their phones as intercoms, you'll need to turn the feature off.
To turn Push To Talk off: 
  1. Click the Numbers tab.
  1. On the row of the number you want to edit, click Actions > Edit User Features.
  1. Click the Push To Talk tab.
  1. Change the Push To Talk toggle to off.
  1. Click Save.