Updating your web browser

If you're having trouble getting web pages to load quickly or respond, your web browser could be the cause. If browsers get out of date, they can slow things down and can cause security risks. Check browsers on all your devices.

Use the latest browser version

To find out if you're using the most current version of your preferred browser, look for the "about" option somewhere in the settings. When you open this, you'll see if you have the latest version installed.

Whenever prompted, or if you see that the version on your computer or device is outdated, go ahead and download the newer version.

Clear browsing history (cache)

If you already have the latest version but are still having problems loading websites, the next step is to clear your cache, cookies, and browsing history. See instructions for these common browsers:

Get browser support straight from the source

Check the browser support site for the latest troubleshooting solutions.

Google Chrome support

Microsoft Edge support

Mozilla Firefox support

Clear Safari cache

Set location by ZIP Code

Updating your web browser

Use the latest browser version

Clear browsing history (cache)

Get browser support straight from the source

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