Wholesale: Products & Services

Unbundled Customer Controlled Rearrangement Element (UCCRE) - V8.0

History Log

Product Description

Unbundled Customer Controlled Rearrangement Element (UCCRE) provides the means by which you control the configuration of Unbundled Network Elements (UNEs) or ancillary services on a near real time basis through a digital cross-connect device. UCCRE utilizes the Digital Cross-Connect System (DCS). UCCRE is available in CenturyLink™ Wire Centers that contain a DCS and such DCS is UCCRE compatible. Contact your CenturyLink Service Manager to determine availability.

Digital Cross-Connect System (DCS) ports are Digital Signal Level 1 (DS1), Digital Signal Level 3 (DS3) or Virtual Ports. Virtual Ports are used for connecting one end-user to another. The DCS port is connected to the demarcation point using tie cables using the appropriate Digital System Cross-Connect (DSX) panel. The DSX panel serves both as a "Design-To" point and a network interface at the DCS. You are responsible for designing to the "Design-To" point. You may connect the UCCRE ports to elements or to your own designated equipment. For example, if you desire Digital Signal Level 0 (DS0) port functionality, you will need to order a DS1 UCCRE port and provide your own multiplexer (or DS1 UDIT Multiplexers) and connect them together. This combination will form the equivalent of 24 DS0-level ports.

The reconfiguration of the service is accomplished at the DS0 signal level. Reconfiguration of these services can be accomplished through two methods:

  • Dial-up Access
    CenturyLink will provide access to mutually agreed upon UCCRE points in those Central Offices where UCCRE is available.
  • Attendant Access
    You have requested that CenturyLink make changes on your behalf.


Unbundled Customer Controlled Rearrangement Element (UCCRE) is available where facilities exist throughout CenturyLink QC.

Terms and Conditions

Terms and conditions for UCCRE are included in your Interconnection Agreement .

Technical Publications

Technical characteristics, including Network Channel /Network Channel Interface (NC/NCI™) codes and references to applicable ANSI standards are described in Technical Publication, Unbundled Dedicated Local Interoffice Transport, 77389.


Rate Structure

Recurring charges are comprised of the following rate elements:

  • DS1 Port
  • DS3 Port
  • Dial-up Access
  • Attendant Access

Nonrecurring charges are comprised of the following rate elements:

  • DS1 Port
  • DS3 Port
  • Virtual Ports


A nonrecurring charge applies to the installation of service(s) and in some states a disconnect service(s) charge will apply. Wholesale rates for this product or service, including tariff references and any applicable discounts, are provided in your current Interconnection, Resale, Commercial, or other governing agreement.

Tariffs, Regulations and Policy

Tariff, regulations and policies are located in the state specific Tariffs/Catalogs/Price Lists.

Optional Features

Optional Features section does not apply to UCCRE.


Features/Benefits section does not apply to UCCR


Applications section does not apply to UCCRE


Product Prerequisites

If you are a new CLEC and are ready to do business with CenturyLink, information is available in Getting Started as a Facility-Based CLEC. If you are an existing CLEC wishing to amend your Interconnection Agreement or your New Customer Questionnaire, you can find information in the Interconnection Agreement.


General pre-ordering activities are described in the Pre-Ordering Overview.

To request UCCRE you will need to contact your CenturyLink Service Manager to determine availability.


General ordering activities are described in the Ordering Overview.

Unbundled Customer Controlled Rearrangement Element (UCCRE) service requests are submitted using the following Access Service Ordering Guidelines (ASOG) forms:

  • Access Service Request
  • Transport
Field entry requirements are described in the Access Service Request (ASR) Forms.

Provisioning and Installation

General provisioning and installation activities are described in the Provisioning and Installation Overview.

Firm Order Confirmation (FOC) and service intervals are located in the SIG. UCCRE provisioning intervals are individual case basis.

A Design Layout Record (DLR) – is requested through the ASR ordering process.

A jeopardy occurs on service request if a condition exists that threatens timely completion. Jeopardy notifications are described in the Provisioning and Installation Overview.

Maintenance and Repair

General maintenance and repair activities are described in the Maintenance and Repair Overview.

Maintenance and repair problems are reported to the CenturyLink Customer Service Center 1-800-223-7881. If your end-users experience problems with their local circuits or services, provisioned with CenturyLink provided products and services, their first point of contact is you, their local service provider. You must isolate the trouble and verify it is not the customer-owned equipment or cable before calling.


Carrier Access Billing System (CABS) billing is described in Billing Information - Carrier Access Billing System (CABS™).


Local CenturyLink 101 "Doing Business With CenturyLink"

  • This introductory web-based training course is designed to teach the Local CLEC and Local Reseller how to do business with CenturyLink. It will provide a general overview of products and services, CenturyLink billing and support systems, processes for submitting service requests, reports, and web resource access information. Click here for Course detail and registration information.

View additional CenturyLink courses in the Course Catalog.


CenturyLink contact information is located in Wholesale Customer Contacts.

Frequently Asked Questions (FAQs)

This section is being compiled based on your feedback

Last Update: January 30, 2015

NC/NCI™ is a Trademark of Telcordia Technologies, Inc.