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Order Updates
You have been notified that your order is delayed due to an equipment issue. We are reviewing available options to provide you with your service. You will be notified as soon as we have more information. We are sorry for the delay and the inconvenience that this may have caused. If you have additional questions or concerns, please chat to a live agent using the link listed below.
Frequently Asked Questions
There is an equipment issue in your service area. CenturyLink is working to provide you the services you ordered.
The delay can vary depending on the resolution. This can be within a few days to several months if we need to build new equipment in the network.
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